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“Dog friendly, people friendly, a wonderful place!”

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Quality Inn By the Bay
Ranked #35 of 40 Hotels in Traverse City
Reviewed 16 June 2014

I can't begin to describe how impressed I was with this hotel! Not only are they "dog friendly" and allow up to 3 dogs, they were literally DOG FRIENDLY. All the employees seemed to love my dog and welcomed her with open arms (and treats)! This was my dog's first hotel experience and she loved it! The trail in the back of the hotel was perfect for our morning walk, the beach across the street was perfect for taking her swimming, and the large beds made for a comfortable sleep.

My normal bed is a memory foam and I don't normally care for spring beds, but I was surprised how comfortable these beds were! Even the linens were crisp and cozy. The building itself is a little aged, but the staff keep it meticulous and well cared for, so there are no broken or missing things, no scrapes along the walls, no worn spots in the carpet, etc.

The location was super easy to get to and as I mentioned earlier, it was within walking distance of many outdoor activities that we thoroughly enjoyed. There were some restaurants nearby too and the breakfast offered by the hotel made going out for breakfast unnecessary. I have a gluten allergy, but there was still a good amount of food for me to choose from with their selection and I felt comfortable that it was all separated and clean so I never worried about cross contamination.

I have to say Quality Inn as a company has gained a loyal customer from this experience. The staff were all wonderful and warm, the facility was well kept, and the location couldn't have been any better. If you are traveling with pets, this is the place to go! From now on, I'll be using Quality Inn where ever I go with my dog!

  • Stayed: June 2014, travelled with friends
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Thank PhyBurd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ram33, Guest Relations Manager at Quality Inn By the Bay, responded to this reviewResponded 21 June 2014

Dear Ms. Burd,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. We continually strive to provide quality service for our guests and it's a pleasure to receive positive feedback that we have done just that.


I'm glad you enjoyed your stay and I thank you again for sharing your experience. We hope to see you & your pets again soon.


Sincerely,

Pamela Weisler
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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98 - 104 of 219 reviews

Reviewed 26 May 2014 via mobile

We were traveling from Muskegon and got a late start. I called the hotel to insure that our room would still be available and they said yes. The room was extremely clean and the service was polite. Breakfast in the morning was great, had everything I wanted to eat for breakfast.

Stayed: May 2014, travelled as a couple
Thank Dana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ram33, Manager at Quality Inn By the Bay, responded to this reviewResponded 1 June 2014

Dear Valued Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to continute creating an enjoyable experience for each of our guests. We hope to see you again soon!




Sincerely,

Pamela W
Guest Service Manager
Quality Inn By The Bay
1492 US 31 North
Traverse City, MI 49686
231-929-4423

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Reviewed 23 May 2014

I've stayed at the Quality Inn twice now while traveling through Traverse City for business. It's a great value with a good location near the airport. The rooms have been very clean and satisfactory for both my stays, and the staff is sincerely helpful and friendly with anything you need. There are two restaurants close by, so no need to move the car. Be sure to try Red Mesa Grill. I took a room on the ground floor this time since I had lots of things in the car to unload, but if you have a choice take the second floor rooms since they are quieter.

Room Tip: Take a second floor room if you don;t need to be close to your car.
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  • Stayed: May 2014, travelled on business
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Thank Bryan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ram33, Manager at Quality Inn By the Bay, responded to this reviewResponded 24 May 2014

Dear Bryan M,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We are very delighted to know you have enjoyed your stay. We appreciate the positve feedback. and will share this with our staff, as we all try to provide the best lodging experience for all our guests and it's nice to know when we hit the mark.

We look forward to seeing you again soon.


Sincerely,

Pamela W
Guest Service Manager
Quality Inn By The Bay
1492 US 31 North
Traverse City, MI 49686
231-929-4423

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

We chose this hotel because it is pet friendly, next to a park, and a very nice, paved bike path runs right behind the motel. Perfect for walking our dog. Our room was extremely clean and the bathroom was immaculate. The beds were very comfortable and the breakfast had waffles. The staff was pleasant, helpful, and wanted to make sure we were comfortably settled and had everything we needed. Very well-run. There was no refrigerator or microwave in our room. We didn't really miss it much. This is not a ritzy hotel, but it is restful and there were no tacky pictures hanging up! The atmosphere was casual and quiet. This is a hotel that is updating and it has a homey, welcoming feel. If you want an elegant, fancy place, this isn't it. If you want a clean, safe,reasonably-priced, restful place that is ok with pets, this is a good choice. You will pay a fee for your pet, but the fee is reasonable. We were there on a Tuesday night in April, and it was quiet. We would stay here again, especially with our dog.

Room Tip: Bring bags to clean up after your dog to keep it nice for others and to keep it pet friendly.
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  • Stayed: April 2014, travelled with family
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Thank smartGrandmaN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ram33, Manager at Quality Inn By the Bay, responded to this reviewResponded 27 April 2014

Dear Valued Guest,

Thank you very much for staying with us and sharing your feedback. Thank you so very much for your kind words regarding your recent experience. Everyday, our team strive to ensure that all of our guest has an ultimate experience that will make them come back and see us time and time again.

We are proud you enjoyed your stay from the level of service our team had to offer to all the eminities that came with your stay. Please spread the word to your family and friends and we hope to see you again soon.

Sincerely,

Ray M.
AGM

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Reviewed 10 March 2014

This is the second time staying at this location and we will stay again next time we visit this great city. The rate for our room was very reasonable and the staff was very pleasant and helpful. We travel with our dogs and were happy to find our room to be clean with no trace of being a pet friendly room. We decided to stay an extra night and were delighted to find the rate went down. The complimentary breakfast is just enough to get you going for the day. The location is great for walking and sightseeing. I highly recommend staying here. The only thing I would change is the pool could be bigger but if you stay during summer the pool isn't important

  • Stayed: March 2014
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2  Thank steelergrrl7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ram33, Manager at Quality Inn By the Bay, responded to this reviewResponded 14 March 2014

Dear Valued Guest,

Thank you for taking the time in sharing your thoughts regarding your stay. We are thankful for your choice in our hotel each time you visit Traverse City.

We are proud to know we meet your expectations each time and that you have enjoyed the clealiness of your room, beung pet friendly, our complimentary hot deluxe breakfast, the convenience of how close we are to down town and area restaurant and shopping.

We are sorry that you felt the pool wasn't big enough and you bring up a great point that during the summer the pool isn't that much of a necessity to our guest being that we are a block away from beach access.

Once again we cannot convey enough how much we appreciate your choice in our hotel and we hope to continue seeing you going forward.

Sincerely,

Ray M
AGM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2014

We arrived late in the evening in Traverse City on a weekend in the leaf season, without reservations. Realizing that we were traveling in the high tourist season, we expected higher rates. The only place we could find to stay was the Quality Inn. We would not have had a problem with the rates had the place been basically clean and comfortable. When we checked out we found we had been charged for a room safe charge. Not having used the safe that was in the room, I thought on top of being so overpriced, that the safe charge was downright price gouging.

  • Stayed: September 2013, travelled as a couple
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3  Thank BeverlyL3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ram33, Manager at Quality Inn By the Bay, responded to this reviewResponded 8 March 2014

Dear Valued Guest,

Thank you for staying with us and taking the time in sharing your feedback.

We are sorry that you were not completely satisfied with the cleanliness of your room. We hope you had a chance to bring this concern to one of our staff at the hotel during your stay. We would have made every effort to rectify the situation or offer a more suitable room.

As far as the safe charge, all of our guest are informed of this service at the begining when signing the registration card. We also have a sign posted at the front desk. There is a minimal charge or $1.50 should our guest decide to use the safe and have up to $10,000 in property insurance should anything happen. Our guest also have the freedom of letting our front desk staff know they are not interested in using the safe. Thiis will enable us to make sure safe charges are not applied to the bill.

We thank you again for staying with us and we hope you will allow us another opprtunity to provide a more clean and comfrtable experience for you.

Sincerely,

Ray M.
AGM

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Reviewed 20 January 2014

It seems when we want a quick, nice, quiet, getaway at a good price, and easy access to walk our pet, we come to this hotel, the room was clean, bed was comfy, shower nice, ground floor drive up entry to room, and door in rear of room opens to indoor hall that leads to front lobby of hotel, or pool area, so weather your room is located up front or at the rear you can walk to lobby from indoor rear hall/or walk your pet, which in the snowy cold season makes it really nice, and each section of hall has vending and ice machines. This time we were pleasantly surprised to see that they had completed some remodeling, the last time we were here in 2013, it was in progress, we thought they were making a larger room for visitors, but we were glad to see it was a large new breakfast area, with waffle maker , eggs/sausage/yogurt/fruit/muffins/etc. and 2 new bathrooms next to breakfast room. We give this hotel a high five, for though it is an older hotel, they sure seem to be improving the premises, keep it clean and the staff is always nice and helpful.

Room Tip: ground floor near rear of building if you don't mind walking.
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  • Stayed: January 2014, travelled as a couple
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Thank its4hisglory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ram33, Guest Relations Manager at Quality Inn By the Bay, responded to this reviewResponded 22 January 2014

Dear Valued Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

We hope to see you again soon!



Sincerely,

Pamela Weisler
Guest Service Manager
Quality Inn By The Bay
1492 US 31 North
Traverse City, MI 49686
231-929-4423

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn By the Bay

Address: 1492 US 31 North, Traverse City, MI 49686
Phone Number:
Region: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 40 Hotels in Traverse City
Price Range: £43 - £177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn By the Bay 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Quality Inn By The Bay Hotel Traverse City
Quality Inn Traverse City
Traverse City Quality Inn

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