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“WOW! CLEAN ROOMS!”

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GrandStay Hotel & Suites Traverse City
Ranked #9 of 40 Hotels in Traverse City
Certificate of Excellence
A TripAdvisor Member
Grand Rapids, MI
16
Reviewed 13 November 2003

This hotel has very clean rooms. The staff was very friendly and we found that the hotel was kept up very nice. We have stayed at many hotels in traverse city, but we will make it a point to say with the americinn again because of their service and rooms.

6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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491 - 494 of 494 reviews

Reviewed 8 September 2003

My family of four spent one night at this hotel in July of 2002. We had a two room suite on second floor. Neither of the two telephones in the suite worked. There were two TVs, but only one working remote. When I explained that I needed a phone to make a reservation for the next stop on our trip, I was shown a telephone in the lobby, where I had to crouch on the floor to make myself heard to the person on the other end of the line due to the loud music in the lobby. At three o'clock in the morning, I was awakened by a loud noise on the other side of the wall from the bed--perhaps a water softener or aome sort of pool equipment?
The noise continued for 45 minutes. In desperation, I went into the other part of the suite, where the kids were sleeping, and lay down on the floor. Pounding away, I could hear through the floor the music from the lobby--Kenny Rogers singing "The Gambler". "you've got to know when to hold "em, know when to fold 'em..." In the morning the kids rose early due to the beeping noise from the waffle maker in the lobby. Our comments about our less than restful night were greeted by disintest on the part of the staff. In an e-mail to the manager of the AmericInn after we returned home, I requested my money back. I was offered 10 or 15% off (I am unsure which) my next stay at the AmericInn Inn in Traverse City. Since we were simply traveling through the area, It is unlikely that we will return soon, and there is no way I would stay at this hotel again. I have staed at at least 3 other AmericInns in various states, and always been very satisfied, so this was a disappointment.

16  Thank 1s1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Traverse City, MI
16
Reviewed 5 March 2003

What a Wonderful Hotel! Im from Traverse City and we lost heat this winter and needed a place to stay while it was being repaired. We called and the staff made us feel at home and after 2 nights during our stay the entire staff knew us by name and made us feel at home. Breakfast was great! Rooms were clean! This hotel knows how to treat a guest like they should be treated!

6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2010
Google Translation

  • Stayed: June 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hollyguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about GrandStay Hotel & Suites Traverse City

Address: 1614 N US Highway 31 N, Traverse City, MI 49686-3742 (Formerly AmericInn Traverse City)
Phone Number:
Region: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Traverse City
#5 Romantic Hotel in Traverse City
#8 Family Hotel in Traverse City
Price Range: £38 - £223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Hotel & Suites Traverse City 2.5*
Number of rooms: 47
Official Description (provided by the hotel):
Welcome to the GrandStay Hotel & Suites Traverse City, MI. We know there's no place like home, but with our updated furnishings, room decor, flat screen TV's and cozy Serta Perfect Sleeper beds, the GrandStay Hotel & Suites of Traverse City will feel like your home away from home. You can count on GrandStay to be your best lodging choice, with unmatched service and remarkable amenities like our free, hot, home-style Grand Start breakfast and free, hotel-wide, high-speed Internet. Guests also enjoy our inviting, indoor pool and hot tub and comfortable, quieter rooms. The GrandStay Hotel & Suites Traverse City is conveniently located in Traverse City, Michigan's Premiere four season resort destination only minutes away from the historic downtown shopping district, award winning wineries and micro-breweries, beaches, hiking and more. ... more   less 
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Also Known As:
Americinn Traverse City
Americinn Hotel Traverse City

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