Ill start by saying I travel for business and an internet connect is required to send it document. Check In was easy. Once I entered the room I tried connecting to the internet and every time it would kick me off. I went to the office and told the front desk immediately. I didnt even touch anything in the room. She stated that the connecting might be better in another room. So I switched rooms. All I brought in was my computer to test it. Same issue although i did have another bar on connectivity. Went immediately back to the office and she said try it in there, so I brought my laptop in there with the same results. She said it looks like its running fine but it wasnt, im sure she wasnt an IT specialist because she looked at her phone and said it was connect. What a joke!!! I stated I cant stay because I need a connection otherwise I can get wriitten up at work. She said she couldnt refund me and would leave a note for the manager to contact me. I figured they would call but never did. I contacted redroof.com and they did nothing and said the hotel sent me an email for a free night in the mail but wouldnt refund me. I wasnt even at the hotel for 30 MINUTES. I have had this problem before at other hotels and never had an issue. Ended up staying at the super 8 in Sterling Heights and dint have an issue.
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- Also Known As:
- Red Roof Inn Detroit Troy Hotel Troy
- Red Roof Inn Troy
- Troy Red Roof Inn
- Red Roof Inn Detroit Troy Michigan