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“Used to be a much better hotel ... the economy has hurt” 3 of 5 bubbles
Review of Detroit Marriott Troy

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Detroit Marriott Troy
Ranked #8 of 17 Hotels in Troy
Certificate of Excellence
Palm Beach, Florida
Level Contributor
104 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
“Used to be a much better hotel ... the economy has hurt”
3 of 5 bubbles Reviewed 9 February 2012

This Marriott used to be one of the nicer hotels in the area ... self sufficient and great place for meetings ... the economy in this suburb of Detroit has suffered enough damage that the hotel is a little empty and forlorn most of the time now. I was there over Christmas and it was so quiet I thought no one else was there. The Shula restaurant is closed and so is the dance place that used to be there years ago. The lobby bar is open and the staff is great at that spot because they are so glad to see anyone sitting there ... rooms are still fine and service somewhat sparse, but still a nice place to go if you do not expect a lively stay. There are less expensive properties that are nearby that I prefer at this time. My mind may change as time goes on, however $100 + per night are hard to justify when $65 is right around the corner and pleasant.

  • Stayed December 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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447 reviews from our community

Traveller rating
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    81
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
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English first
Traverse City, Michigan
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 3 February 2012

I generally use Choice Hotels, so was very excited to stay at a Marriott and experience all the things I hear about. My biggest compliment to this Marriott is the cleanliness! Rooms were spic and span! This is always the biggest thing I am looking for because I can feel at ease while staying here for the weekend. My biggest complaint is the lack of customer service. I checked in, I received barely a smile and got no information about the hotel. Didnt receive a check out time, No information on their f/b. The room could use a microwave/refidgerator for the price we are paying. No continental breakfast -- which would be okay if their breakfast offered wasnt an arm and leg. Pool/Exercise area was kept very clean as well and had great hours!

BIG PLUS -- Was on our way out of the hotel on the Sunday and a housekeeper (Manina, I think was her name) actually spoke to us, offered her help and wished us a safe trip home! Now if only all the rest of the staff could take some tips from her -- move her to your front desk and see more people come back because of her!

Room Tip: Bring a cooler if staying the weekend to save on beverages!
See more room tips
  • Stayed January 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank travellingmom4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 23 January 2012

Stayed here for a conference in January weekend. Rooms were decent, location of the hotel is nice. But service from staff was little to nonexistant in terms of providing information, recognition of marriott elite status etc. Based on other reviews maybe I will give it another chance when its not busy but if a hotel of this stature cant handle being professional and welcoming during busy times, when can it ?

  • Stayed January 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank TravelBeforeKids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wisconsin
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 16 January 2012

As a traveling synchro parent I have stayed in many hotels. However, each and every year I look forward to my stay here. This is my 4th year here and the hotel is as beautiful and clean as when I first came. The staff is very friendly, they work with our travel manager very well. The breakfast buffet in the morning is great! You don't have to wait long for your omlets as they have two cheifs working the station. We don't have a lot of time in the morning and they are so fast and great in helping the girls sit togeather. The rooms are VERY clean. The beds are comfortable. Shuttle service is great. Very pleased. The mall is one mile away. Champs is across the street for great food.

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank synchromom1226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis, Tennessee
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 29 December 2011

Stopped up for 2 nights (12/26 & 27) for the Little Ceasars Pizza Bowl in Detroit. Hotel is just 20 minutes from downtown Detroit, located just off I-75N. Plenty of shopping and places to eat within a walk or quick drive from the hotel. Check in was easy and quick. As it was the holiday week, the conciege lounge was closed. However they comped me 2 free breakfasts. The buffett was great, although I doubt I would have paid the full price ($38 for wife and myself, not including tip). They also gave me drinks and a snack delivered to my room. I found the room to be updated, despite previous reviews stating otherwise. I would recommend this hotel for business or pleasure. A great fitness room. One with cardio machines, another room with weights.

  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank james5171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chihuahua
Level Contributor
241 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 bubbles Reviewed 26 December 2011

Well located in Troy, this is good hote, but over-rated in price, as it is old and rooms have not been renovated in long time. Lobby and oublic areas in ground floor are new but that's it. Breakfast is not included, but it is really good. Relation price - quality is really an issue

  • Stayed November 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Signore_Colomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Williamsburg, Virginia, USA
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 18 December 2011

Great rooms, great breakfast , two minutes from Somerset mall , nice staff, great price

Great get away for everyone ...

  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank wakplatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Detroit Marriott Troy

Property: Detroit Marriott Troy
Address: 200 W Big Beaver Rd, Troy, MI 48084
Region: United States > Michigan > Troy
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Troy
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Detroit Marriott Troy 3.5*
Number of rooms: 350
Official Description (provided by the hotel):
Discover the upscale, contemporary design of a Troy, Michigan hotel in affluent Oakland County near downtown Detroit, The Somerset Collection, Chrysler, GM Tech Center and TACOM, as well as The Palace of Auburn Hills, home of the Pistons. This hotel boasts comfortable accommodations featuring an array of pleasing amenities such as 37" flat screen TVs and spacious baths with marble details. Travelers will appreciate the many thoughtful touches at this 350-room hotel, including wireless high-speed Internet access, well-appointed work-stations and deluxe bedding, as well as on-site restaurant, 200 west. The reinvented hotel lobby features plush seating, state of-the-art technology and creative food and beverage concepts in a stylish setting—all designed to meet the needs of today’s travelers. As a certified Michigan Green Lodging Facility, you can count on the Detroit Marriott Troy hotel to provide you with a comfortable and eco-friendly stay each and every time you visit. ... more   less 
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Also Known As:
Detroit Marriott Troy Hotel Troy
Marriott Troy
Troy Marriott
Detroit Marriott Troy Michigan

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