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Embassy Suites by Hilton Detroit - Troy/Auburn Hills
Ranked #5 of 17 Hotels in Troy
Certificate of Excellence
GreenLeadersBronze level
Reviewed 17 June 2014

The hotel was very clean and had a great enviroment. Staff was very professional and were very engaging with the guest. The Bartenders were awesome and very friendly. The hotel is very easy access on and off the expressway. The Food was great and we would stay again when we return to Michigan

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Dee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (916)
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607 - 613 of 916 reviews

Reviewed 12 June 2014

i arrived late and that was no issue for the friendly and helpful staff. the room was clean and very spacious. Room temperature was warm for me. the thermostat was easy to change. I got a great night's rest at this hotel. i definitely recommend it. i also plan to use this hotel in the future.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Kenneth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this reviewResponded 15 June 2014

Dear Kenneth B,

Thank you for the Excellent review of your recent stay with us! From the descriptions inside your review, it appears that this was your first stay with us so I am happy to read how your first experience was enjoyable. I appreciated reading how your late arrival was handled well and our Team was still accommodating with your check in process, and that you were able to get a good night's rest. Thank you very much also for complementing our Team as being "friendly and helpful staff."

Thanks again for the Excellent review and valued business and we hope to service your future lodging needs also when traveling to our area for business soon.

Best regards,

Eric Welch
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2014

This hotel provided the expected Embassy Suites experience. It is clean, comfortable, quite quiet considering it backs up to I75. The evening reception is lively and breakfast is good. Plan to breakfast early if on the weekends.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank George P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this reviewResponded 15 June 2014

Dear George P,

Thank you for the wonderful review of your recent stay with us. Thank you also for your compliments of "...clean, comfortable, quite quiet considering it backs up to I75”, much appreciated. It sounds like you stay with our Embassy Suites Hotels often which we truly appreciate your continued loyalty to our Hilton Worldwide Brands of hotels.

Thanks again for the great review, valued business and loyalty to our hotels, and we hope that we will be your first choice again for lodging needs when traveling to our area again.


Best regards,

Eric Welch
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2014

My wife and I spent one night in this hotel and found it to be clean, quiet and very comfortable. The set up with the indoor balcony is a little unusual and I was concerned that it would be noisy, but that wasn't the case at all. Very quiet. Our room had the bedroom area in the back of the room away from the indoor dome. No worries at all for noise. I would highly recommend.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Ronald P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this reviewResponded 15 June 2014

Dear Ronald P,

Thank you for the Excellent review of your recent stay with us! From the details in your review it appears that this was your first stay with our property and I am very happy that it was an enjoyable first experience for you and your wife. I appreciated your feedback of how the bedroom area was still very quiet as it was farther away from our open air Atrium, in which all our suites surround and expanding 7 stories above. Thank you also for complimenting how our guest accommodations throughout were "...clean, quiet and very comfortable".

Thanks again for the Excellent review and valued business and we look forward to servicing your future lodging needs when getting away for a weekend again soon.


Best regards,

Eric Welch
General Manager

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Reviewed 9 June 2014

I spent two nights at the Embassy in Troy, MI with family for an out of town visit. I have nothing but wonderful things to say about the staff and the service provided by the hotel. The rooms are amazing spacious, the breakfast is hot and delicious, and the amenities are superb. The hotel is also in a great location, close to the Highway and local restaurants & shopping

  • Stayed: May 2014, travelled with family
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Thank kimberlykan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this reviewResponded 15 June 2014

Dear kimberlykan,

Thank you for the Excellent review of your recent stay with us! I believe you may have stayed during the same time as a fellow TripAdvisor Member, KhemP? Your two reviews are almost alike, which I appreciate your similar feedback very much in how your experiences with our hotel and Team were nothing short of Excellent also! It appears also that you are travelers from Canada, which we enjoy servicing and value Canadian guests' business very much.

Thanks again for the Excellent review and valued business and we hope that you will stay with us again soon.


Best regards,

Eric Welch
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

I spent two nights at the Embassy in Troy, MI with family for an out of town visit. I have nothing but wonderful things to say about the staff and the service provided by the hotel. The rooms are amazing spacious, the breakfast is hot and delicious, and the amenities are superb. The hotel is also in a great location, close to the Highway and local restaurants & shopping

  • Stayed: June 2014, travelled with family
    • Value
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Review collected in partnership with Embassy Suites Hotels
1  Thank Khem P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this reviewResponded 15 June 2014

Dear Khem P,

Thank you for the Excellent review of your recent stay with us! From your descriptions in your review I gathered that this may have been your first stay with us and I am really happy that your experiences were Excellent. Thank you for complementing our breakfast services and spacious suites, and I especially appreciated your comment of "I have nothing but wonderful things to say about the staff and the service provided by the hotel." I believe that sums up your overall stay very well indeed.

Thanks again for the Excellent review and valued business and I hope we will be your first choice again for lodging needs when visiting our area again.


Best regards,

Eric Welch
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

Have stayed there many times in the past and will continue to do so in the future. The complimentary breakfast has something for everyone (kids too). The complimentary happy hour in the evening is great too. Some limitations but there is still plenty of variety.

  • Stayed: May 2014, travelled with family
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    • Cleanliness
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Review collected in partnership with Embassy Suites Hotels
Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTroy, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills, responded to this reviewResponded 15 June 2014

Dear Karen S,

Thank you for the Excellent review of your recent stay with us! Thank you also for choosing to stay with us several times now as our Team values your loyalty very much. Our hotel takes pride in being the best choice for families to stay at as we try to provide accommodations and choices that will be enjoyed by all ages of parents and children; from the abundant offerings at our daily Evening Reception to the numerous choices in our breakfast buffets and Made to Order omelets!

Thanks again for the Excellent review, valued business, and loyalty to our hotel, and we look forward to servicing your future return stays with us.


Best regards,

Eric Welch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Detroit - Troy/Auburn Hills

Address: 850 Tower Dr, Troy, MI 48098-2845
Phone Number:
Region: United States > Michigan > Troy
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Troy
#4 Business Hotel in Troy
#4 Family Hotel in Troy
Price Range: £90 - £215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Detroit - Troy/Auburn Hills 3.5*
Number of rooms: 251
Official Description (provided by the hotel):
The Embassy Suites Detroit-Troy/Auburn Hills is located in the Michigan suburb of Troy, just a short interstate drive from Downtown Detroit, however, our Troy hotel is located just minutes from attractions such as The Palace of Auburn Hills, Walter P. Chrysler Museum, Somerset Collection Shopping Mall, and Great Lake Crossing Mall. As with all Embassy Suites hotels, we offer complimentary cooked-to-order breakfast, evening Manager's Reception, and spacious two-room suites. Enjoy the other amenities of our hotel including high speed wireless internet access (for a nominal fee), on-site fitness center, business center, and indoor swimming pool. ... more   less 
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Also Known As:
Embassy Suites Troy
Troy Embassy Suites
Embassy Suites By Hilton Detroit - Troy/Auburn Hills Michigan

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