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“Needs Remodeling, Updating & A Lesson In Professionalism”

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Hawthorn Suites by Wyndham Troy MI
Ranked #6 of 17 Hotels in Troy
Pontiac
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Needs Remodeling, Updating & A Lesson In Professionalism”
3 of 5 bubbles Reviewed 20 February 2013

It was a cheap hotel at the last minute. I immediately understood why the rooms were so cheap when I entered the room. It had not been updated in over 10 years. I stayed there when it was Residence Inn and it was considered top notch, back then. But now, there are old model tv's, no remotes, (I called and asked, they promised it would be there in the morning. I laughed, I knew it was bull.

The outlets didn't have outlet covers. The bed left my busband and I with terrible back aches and neck pain. But I couldn't be mad, I read a review just like the one I'm posting, and I booked anyway. Please don't do it, unless you don't mind getting in and out the bed to change the tv while you're supposed to be relaxing in a hotel. You are literally getting what you pay for. They can actually charge less than that.

The breakfast is terrible! My 6 year old and 2 year old said it was the nastiest food ever! Lol. However, the lobby was beautiful. They had flat screen televisions and tables set up. It was bright and beautiful. They put the all of the money into the lobby and the rest elsewhere (more than likely in their pockets.)

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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624 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Additional Information about Hawthorn Suites by Wyndham Troy MI

Property: Hawthorn Suites by Wyndham Troy MI
Address: 2600 Livernois Rd, Troy, MI 48083 (Formerly The Gatehouse Suites Troy)
Phone Number:
Region: United States > Michigan > Troy
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 17 Hotels in Troy
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hawthorn Suites by Wyndham Troy MI 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
The Gatehouse Suites Troy Hotel Troy
Residence Inn Troy
Troy Residence Inn
Hawthorn Suites By Wyndham Troy MI Michigan

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