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Hawthorn Suites by Wyndham Troy MI
Ranked #7 of 17 Hotels in Troy
Reviewed 6 September 2013

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
1  Thank David B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
fbakoss, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this reviewResponded 1 October 2013

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740 - 746 of 819 reviews

Reviewed 5 September 2013

rooms are good...door locks are flimsy..was worried about theft.....toilet seat is cheep, like a motel 6...great kitchen....good staff...TV's are way to small

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank 894brucer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fbakoss, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this reviewResponded 1 October 2013

Thank you for reviewing our hotel on TripAdvisor. I'm glad you enjoyed the size of our rooms. I have forwarded your other comments over to our maintenance department so they can begin looking into some of it. I appreciate the feed back and we hope to see you again soon.

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Reviewed 2 September 2013

  • Stayed: August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Anna M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
fbakoss, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this reviewResponded 3 September 2013

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Reviewed 23 August 2013

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Yolande M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
fbakoss, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this reviewResponded 1 October 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 23 August 2013 via mobile

I booked through their 1800 number. They said "suite" From my experience that means not a regular room. In their hotel it means the lowest quality room. Since it was close to check in time I couldn't switch our room. The tv was very fuzzy so I was told to clear out and switch rooms. So we packed up the whole car not knowing the new room was just next door. The room had six large flies buzzing around. The capets had stains and the tile on the floor was dirty. The silverware dirty. The floor of the tub was not level so I had to stand one foot infront of the other and it didn't drain properly. The property is not quiet because you can hear the traffic on I75 all night. The breakfast was not good and it surely wasn't enough for all. The juice machine was not working so they had a pitcher of some colored water they called juice. That was the worst hotel breakfast in history. They only positive thing I can say is the people at the front desk were nice.

  • Stayed: August 2013
    • Value
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    • Service
Thank tamarcecilia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fbakoss, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this reviewResponded 1 October 2013

Thank you for taking the time to review our hotel on TripAdvisor. We apologize for the inconvenience that you may have encountered during your stay. We are always in the process of improving our property and right now we are putting the final touches on our renovation that took place over the summer. We hope you choose to stay with us again and your experience is a better one.

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Reviewed 21 August 2013

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Deborah G
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
fbakoss, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this reviewResponded 1 October 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 21 August 2013

  • Stayed: August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Sean R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
fbakoss, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this reviewResponded 1 October 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hawthorn Suites by Wyndham Troy MI

Address: 2600 Livernois Rd, Troy, MI 48083 (Formerly The Gatehouse Suites Troy)
Phone Number:
Region: United States > Michigan > Troy
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 17 Hotels in Troy
Price Range: £61 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Troy MI 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
The Gatehouse Suites Troy Hotel Troy
Residence Inn Troy
Troy Residence Inn
Hawthorn Suites By Wyndham Troy MI Michigan

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