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“This was a nice hotel suite”

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Hawthorn Suites by Wyndham Troy MI
Ranked #6 of 17 Hotels in Troy
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663 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Brunswick, Ohio
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 June 2014

We were there in March and hoped it was only shabby because of the brutal winter. We went back last week and sadly much of it is still shabby. We were in one of the back buildings and the outside of the building was filthy. Needs paint or power washing badly. Our bathroom door would not shut due to latch not lining up properly with strike plate. Had to go to the bathroom holding the door shut...very awkward! Fridge door handle badly cracked, clock did not work, etc. Kitchen was very clean and bed very comfortable, however. Did not complain about maintenance issues until checkout because we knew the facility was full and there would be no place for them to move us anyway.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grannyb71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 June 2014 via mobile

My husband and I booked one of the penthouse suite rooms with another couple to split on the cost. We were in Detroit for a Bible-based convention and the suburb of Troy provided a nice location, about a 20 min drive into downtown. The Hawthorne seemed a bit overwhelmed to be completely booked, but the staff was great!

We had a couple of issues with our room and the staff resolved these quickly and without complaint. The rooms need a bit of updating, however, the layout of the suite was very cool with two seperate bathrooms and semi private sleeping areas. My husband and I took the loft area, which is slightly more private, but as long as you don't walk down the stairs in the middle of the night you shouldn't be a bother to your roommates in the bed below. The full kitchen was useful because we could pack lunches for our convention each day. The room was well cleaned each day. Breakfast was sufficient with scrambled eggs, tater tots, sausage, and fruit, plus much more. The staff was friendly to us and always said hi. We felt they went above and beyond to accommodate us and the many other guests that stayed that weekend. We had a great weekend and would probably return if we stayed in the Detroit area again.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leahd77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hawthorn Suites by Wyndham Troy MI

Property: Hawthorn Suites by Wyndham Troy MI
Address: 2600 Livernois Rd, Troy, MI 48083 (Formerly The Gatehouse Suites Troy)
Phone Number:
Region: United States > Michigan > Troy
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 17 Hotels in Troy
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hawthorn Suites by Wyndham Troy MI 3*
Number of rooms: 152
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Also Known As:
The Gatehouse Suites Troy Hotel Troy
Residence Inn Troy
Troy Residence Inn
Hawthorn Suites By Wyndham Troy MI Michigan

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