I have stayed at this hotel several times and although housekeeping and front desk are good.
I found the management disorganized in helping prepare business meetings a disaster!
You meet the sales person and discuss what the needs of your comapny are before agreeing on a booking and she seem very helpful and said they will take care of everything. Then when things are going badly you cannot find the sales lady anywhere. There is never enough help for the bar and resturant and there is a lady bartender who has a major attitude problem.
The food is awful and our meals are cold due to slow service.
They are not prepared for larger groups of people because they are not organized and lack the ability or common sense to have enough staff members to take care of their customers
Next year the Marriott will be where my next meeting will take place.
There use to be some top management at this hotel but this year there are new people and they are not good.
- Official Description (provided by the hotel):
- Located in beautiful downtown Troy just off Interstate 75, the Quality Inn® hotel right off I-75 at exit 67. This Troy, MI hotel is central to Detroit's Big Three automakers (General Motors, Ford, and Chrysler) and many top-tier corporations. Additional attractions close to this Troy hotel include the Palace of Auburn Hills sports and entertainment complex and the Detroit Zoo. Oakland Mall and Somerset Collection are nearby and feature dozens of retailers, specialty stores and more. Try the hotel's on-site restaurant, The Wall Street, for a delicious meal in a relaxing atmosphere during your stay. As a guest of this hotel in Troy, MI, you can enjoy features like:*Free wireless high-speed Internet access*Manager's reception with food and drinks *Free weekday newspaper *Seasonal outdoor pool *Exercise room. Corporate travelers staying at this Troy hotel can take advantage of additional conveniences including a business center, computer with Internet access, and copy and fax service. There are four spacious banquet and meeting rooms located on the premises. Coffee makers with free coffee, refrigerators, hair dryers, desks, irons and ironing boards are standard features in all guest rooms. Ask about rooms that offer additional features like microwaves, hot tubs and sofa sleepers. This is a pet-friendly hotel; fees apply. For added convenience, laundry facilities are located on the premises. The Quality Inn hotel is a great place to stay if you are looking for personalized service and countless features at affordable rates in Troy, MI. Whether you are traveling for business or pleasure, we have numerous amenities that will make you feel at home. Book a room with us today! ... more less
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- Also Known As:
- Quality Inn Detroit - Troy Hotel Troy
- Holiday Inn Troy
- Troy Holiday Inn
- Quality Inn Detroit - Troy Michigan