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“No Suite Deal”

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Staybridge Suites Detroit-Utica
Ranked #5 of 7 Hotels in Utica
Wisconsin
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“No Suite Deal”
Reviewed 30 June 2009

As we approached the hotel the outside appearance is pleasent, this is where it ends.
The front desks agents were engaged in their own conversation and needed to be interupted to receive assistance. As we are standing with 5 bags in tow, we got a "checking in" What do you think ? No directions to the elevator, no explanation of services or food service times.
This apparent lack of interest is found with other employees, even those having coffee in the lobby on a Saturday morning while guests are looking for seats.
The hallways have carpet stains, wallpaper tears and if you are looking for an activity weeding at poolside would be possible.
If you enjoy a workout room at 78-82 degrees this is the place, bring your own towel. In two days only one towel was on the shelf. 50% of the equipement worked.
The room was clean, but needed minor repairs such as sink drain did not work The breakfast buffet had a good selection and was kept replenished. There are other choices the Marriott Courtyard or Hyatt Place nearby.

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EmberWisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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101 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
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English first
LA, CA
Level 5 Contributor
52 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 28 May 2009

My wife and I just returned from a last minute trip to Detroit due to a death in her family. Given a very short turn around time, we selected the Staybridge Suites in Utica. We're very glad we did; we didn't need any additional stress and we didn't get any.

One of the minor flaws in the process of doing research on a site like this one is that, while you learn the fundamentals of the location or service, you may not get the more intimate details of things like the attitude of the staff and little extras that the subject of the reviews provide. That is kind of what we experienced with the Staybridge Suites in Utica, MI. The overall descriptions were very favorable, but what we found when we arrived was so much better!

The Staybridge Suites offers… well, suites, which include little kitchenettes, TV’s in every room (if you have multiple rooms), a safe and other amenities, but what you may not necessarily hear about is that they also have a DVD player (complete with a complimentary bag of microwave popcorn), a 24 hour multiple-variety coffee bar in the lobby (in addition to the coffee maker in the room, which comes with great Wolfgang Puck grounds), blow dryers and ironing supplies, a free laundry room (soap available at the small on-premise shop), a utilitarian but perfectly adequate weight/workout room, a pretty nice variety of breakfast foods each morning (and complimentary dinners a couple of times a week) and a wonderfully attentive staff. The parking is free and convenient and the area around the pool/Jacuzzi is perfect for lounging day or evening. And all of the areas mentioned above are very clean!

It seemed like at every turn we found something else the facility provided. And in most cases the convenience was free; this place isn’t big on nickel and diming the guests. For instance, the computer room comes complete with printers which can be used for free and the Internet access throughout the hotel, whether Wi-Fi or hard lined.. is also free.

Moments before sitting down to write this review; our voice mail received a call from the GM of the property asking us how our six night say was. I am convinced that he is asking, not for some corporate-mandated requirement, but because he genuinely cares. We’ll call him back, but it will be a short conversation; we’ll just tell him to read this review.

Stayed May 2009, travelled as a couple
Helpful?
Thank Cap'n_Crunchy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 May 2009

I'm from the area and just stayed at the Staybridge Suites to get away for a night. The place is very nice and clean! The front desk was very friendly and only took me a few seconds to get checked into the room. The best part is having a large fridge, stove, microwave and dishwasher right in your room. They also give you your pots, pans, dishwear and all that. The pool they just opened today I believe. Looks very nice and theres a bbq right next to it. Wonderful place to stay!

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VacationBeauty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auburn Hills, MI
1 review
Reviewed 12 October 2008

Boyfriend and I stayed here for a weekend just to "Get Away" from our respective roomates. We had a Queen bed "Studio" style and we decided that we should have gotten the actual 1 bedroom for $20 more a night just because I am a night owl and he's an early riser and it would have been nice to not be waking each other up.

Had a "deluxe" continental breakfast - regular continental breakfast with scrambled eggs, bacon, & sausage. They also had a make your own waffle maker. They had a huge selection of wolfgang puck coffees.

The staff was wonderful. Our only complaint was that our toilet didn't want to flush well even with no toilet paper in it, but that was really the only complaint!

  • Liked — Apartment style room
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank vnc1278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Williamsburg, Virginia
Level 6 Contributor
237 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed 6 January 2008

Excellent! This is a very nice location. Convenient to 53 and most of Utica, MI. This is a very nice hotel. Most of the big box retailers and restaurants are right up the street. Not the place to stay if you need to get downtown but well suited if the North Burbs are where you need to be.

The rooms are large and very well outfitted. The pool is outside thus not able to be used 50% of the year in Michigan but it has a nice set up. There is a grill outside as well.

The fitness room is small for a Staybridge, but serviceable. The great room has a nice two story atrium and a good size business center.

The staff was great. Thanks for the second bag of popcorn!

A great choice as always

  • Liked — big rooms
  • Disliked — poor MI weather
  • Stayed January 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank oldensign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newark, New Jersey
Level 4 Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 5 September 2007

Overall good hotel, just a little tough to find, would stay here again. Nice heated pool and spa, DIY breakfast is included. Nice commen area with couches and plasma TV, business center with PCs and a 24 hr mini store. Studio room was clean but a little tight for 2. For more than 2 you may want a 2 BR. Ask for a room away from the highway.

  • Liked — Overall well designed property
  • Disliked — small bathroom
  • Stayed September 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
Thank Recceman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Detroit-Utica

Property: Staybridge Suites Detroit-Utica
Address: 46155 Utica Park Blvd, Utica, MI 48315-5919
Phone Number:
Region: United States > Michigan > Utica
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Utica
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Staybridge Suites Detroit-Utica 3*
Number of rooms: 91
Official Description (provided by the hotel):
Our Staybridge Suites hotel is located in Utica, a suburb in Northern Macomb County about thirty minutes from downtown Detroit.We offer a choice of three spacious suite accommodations, excellent for extended stays: studio, one bedroom and two bedroom/two bath suites. All suites feature fully appointed kitchens, including microwaves, coffee makers, dishwashers and full-size refrigerators with ice makers.We offer a deluxe complimentary breakfast buffet featuring Wolfgang Puck Coffees, freshly-made golden malted waffles, hot oatmeal or choose our 'On the Go' breakfast, a Continental breakfast bagged to go as early as 5:30 AM. We also offer a complimentary Sundowner Reception that includes a meal and beverages Tuesday, Wednesday and Thursday evenings from 5:30 to 7:30 PM. The hotel offers an outdoor pool, whirlpool and barbecue pavilion seasonally. Our on-site convenience store, complimentary laundry facilities, business center and fitness center are all open 24-hours a day.Our suites have separate living and work areas complete with free high-speed Internet access, two-line speakerphones with data ports, direct dial telephone numbers and personalized voice mail. We also offer free local calls, video cassette players and in-room movie rental. An ATM machine is also available.We invite you to come 'Make It Your Place!' ... more   less 
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Also Known As:
Staybridge Suites Detroit-Utica Hotel Utica
Staybridge Suites Utica

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