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“Just needs a fitness rom”

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Quality Inn And Suites Detroit Warren Tech Center
Ranked #2 of 18 Hotels in Warren
Certificate of Excellence
Lancaster, Pennsylvania, USA
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Just needs a fitness rom”
Reviewed 10 June 2014

Other than no fitness room everything was excellent!!! Staff was great. So for people that don't need/want a fitness room this is a 5 out of 5! Breakfast room was great. And we were told a fitness room is coming!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Courtney M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QIS Detroit War... ., Guest Relations Manager at Quality Inn And Suites Detroit Warren Tech Center, responded to this review, 11 June 2014
Courtney M from
Lancaster, Pennsylvania:

Thank you for taking a moment to write an honest review about your recent stay at our hotel. The staff and many guests are looking forward to our upcoming multi-million dollar renovation beginning in September of 2014 which will include updates on the interior and exterior of the hotel, a fitness center that is brand new since when the hotel was acquired there wasn't one from the previous owners, but by then we will still have the same friendly, staff and service! Thank you for mentioning to other guests that we are a 5 out of 5 hotel for those who do not need a fitness room. The staff appreciates you as our guest and we look forward to your return visit!

With Hospitality,
Valerie
Sales and Guest Services Mgr
Quality Inn and Suites
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206 reviews from our community

Traveller rating
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    11
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    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Wichita, Kansas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 June 2014

After a long stressful drive to the Detroit area we were exhausted. Derrick and Cheryl, the two front desk clerks were warm, friendly and inviting. We checked into our room which was clean and roomy. The beds were comfortable and we thoroughly enjoyed the continental breakfast in the morning. There were plenty of selections, well stocked, and kept clean. Again, the staff was very attentive, warm and friendly. I have payed twice the amount for accommodations and gotten half the service. Will certainly stay again!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Cindy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QIS Detroit War... ., Guest Relations Manager at Quality Inn And Suites Detroit Warren Tech Center, responded to this review, 11 June 2014
Dear Cindy K from
Wichita, Kansas:

Thank you for staying at our hotels and thank you for writing a review about your experience during your recent stay! Derrick, Cheryl and the rest of the staff are happy to know you and your family had a great stay especially the comfortable beds and our continental breakfast which is included for each of our guests daily. We just want to inform you that if you ever are back in the Detroit-Warren area, we will soon be adding a hot breakfasts with make your own waffles, hot eggs and a breakfast meat. Also starting in September of 2014 our hotel will begin a multi-million dollar renovation!

Thank you aging for staying and we all look forward to a return visit in the future!

With Hospitality,
Valerie
Sales and Guest Relations Mgr
Quality Inn and Suites
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Douglasville, Georgia
1 review
Reviewed 9 June 2014

A nice place and area to stay in, I would return. A completely comfortable and safe feeling place, the front desk is always looking out for you. I viewed the room first checked out of my other hotel and came here. Enjoy

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Vera M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QIS Detroit War... ., Guest Relations Manager at Quality Inn And Suites Detroit Warren Tech Center, responded to this review, 11 June 2014
Dear Vera M from
Douglasville, Georgia:

Thank you for writing a review about your recent stay at our hotel! The staff at the Quality Inn and Suites are delighted to know you felt comfortable and safe during your stay. We all aim to please! If you are ever back visiting the Detroit-Warren area we look forward to your return!

With Hospitality,
Valerie
Sales and Guest Relations Mgr
Quality Inn and Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia Beach, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2014

Derrick and other staff at front desk were outstanding. Better service than we've received at many 4 star establishments. Staff gave good restaurant recommendations and were verry attentive to customer's needs (holding doors open, keeping food supplied before anything ran out in the breakfast area etc.) Hotel is dated, but clean, comfortable, and quiet. Definitely a great deal for the money. We booked for one night with low expectations and extended to a second night when we were pleasantly surprised with our experience.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QIS Detroit War... ., Guest Relations Manager at Quality Inn And Suites Detroit Warren Tech Center, responded to this review, 11 June 2014
Dear Chris O from
Virginia Beach, Virginia:

Thank you for taking a moment to write a review about our hotel during your recent stay. Everyone at the Quality Inn and Suites and Derrick are very delighted to know that your stay was comfortable, clean and that you were pleasantly surprised with the overall experience! The staff will go above and beyond every day to ensure our guests leave happy! Whenever you are back in the Detroit-Warren area we look forward to your return visit.

With Hospitality,
Valerie
Sales and Guest Relations
Quality Inn & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lexington, Kentucky
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 June 2014

Derek at front desk is awesome! Our phone and tv didn't work when we checked in. He was quick to fix it. The hotel is dated but very nice for what it is. It's my understanding that a big renovation is planned later this year. I will certainly return to the property the next time I'm up there... And be sure to visit the pizza joint next door. It's really good!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scotttravel12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QIS Detroit War... ., Guest Relations Manager at Quality Inn And Suites Detroit Warren Tech Center, responded to this review, 3 June 2014
Dear scotttravel12
from Lexington, Kentucky,

Thank you for taking the time to write a Trip Advisor review in regards to your recent stay. Everyone at QIS is delighted to hear that your experience was a good one and that you were immediately taken care of by our GM Derrick for the TV and phone not working properly in your room.

You next visit to the Detroit- Warren area is always welcomed at our property! Thank you again for your business and presence!

With Hospitality,
Valerie
Sales/Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodlawn, Tennessee
1 review
Reviewed 19 May 2014

We are truck drivers in town for a couple of days. With no reservation they had room and we're more than happy to greet us. The staff was friendly, helpful and went above and beyond. The staff was also very knowledgeable about the area and the rooms were very nice and clean. They even had room for us to park our truck. I can definitely see us staying there again...

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QIS Detroit War... ., Guest Relations Manager at Quality Inn And Suites Detroit Warren Tech Center, responded to this review, 20 May 2014
Dear Don S
of Woodlawn, Tennessee,

Thank you for visiting our hotel for the very first time recently and thank you for writing a review about your stay! We were happy to accommodate you, your colleague and have enough room for truck parking. Our housekeeping and maintenance staff work really hard to ensure our rooms are in great condition and are clean. Our front desk staff is always happy to welcome new guests and build relationships with them. We look forward to your stay in the future! If returning to the area please give us a call!

With Hospitality,
Valerie
Guest Relations/Sales Mgr
Quality Inn & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Carolina
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 May 2014

We spent 2 nights at this hotel last weekend (May 1 - 2). Truth be told I was a little "let down" when I saw the room but after settling in, it wasn't bad at all. There were a few things that I would like to comment on....
- The deadbolt on the front door did not work. I went to the front desk to inquire about this and was told that it was an "automatic locking" deadbolt. I guess that I'm used to the types where you can actually turn it to lock it but maybe this was something new...
- Stains on carpet and chair and water stains on ceiling. The person staffing the desk advised me that they were undergoing a multimillion dollar renovation. Now don't get me wrong, I don't complain about every little thing but I was just curious about things in the room...
- The water in the tub drained verrrrrrrrrrrry slowly when we took our showers....
- I had to run water through the coffee pot at least 6 six times yet there were still floating particles in the water so I didn't use it but went to the lobby instead
- There was a LOT of traffic at the entrance to the hotel. I'm not sure if traffic is always like that during the hour that we checked in (2 p.m.). It did seem to clear up later in the evening. I believe that they were doing some construction work in that area (in front of hotel) so maybe that explained the traffic pattern(?)
- We did not have the continental breakfast so I can't comment on that but it did seem rather decent
- The check in/check out staff were awesome! We left around 4 a.m. on the 4th and our bill wasn't ready yet (as they were doing the audits) but we were able to receive a partial. We paid a rate of $56/night with our AAA card.
- Rooms were clean. Housekeeping did a great job with this.
Overall, I truly didn't have a problem with the hotel despite my "negative sounding" observations. Would I stay there again? I probably would....

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YvetteCee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QIS Detroit War... ., Guest Relations Manager at Quality Inn And Suites Detroit Warren Tech Center, responded to this review, 18 May 2014
Dear YvetteCee
from North Carolina,

Thank you so much for taking the time to write a detailed review of your experience during your recent stay at our hotel! The info given to us in this review will help us grow and make sure our guests are taken care of, to make notes of what needs to be repaired in our rooms and become more aware with our rooms amenities.

Our staff works to serve all our guests every day. We hope to see you in the future and if there is ANYTHING we can do to make your stay even better please let us know!

You are correct on the up-coming renovations, which will begin this September. Our hotel property was acquired from another management company and different brand name last September. As for the traffic up and down Van Dyke MDOT (Michigan Department of Transportation) is re-doing most of the roads in Warren. This construction will be going on until October.
As for the lobby having a lot of guests, sometimes guests will check in around 2-4 pm, other days most guest won't arrive until after 6 pm. It all depends on the day!

We appreciate your business and look forward to your next visit!

With Hospitality,
Valerie
Sales/Guest Relations
Quality Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn And Suites Detroit Warren Tech Center

Property: Quality Inn And Suites Detroit Warren Tech Center
Address: 30900 Van Dyke Ave, Warren, MI 48093-2187 (Formerly La Quinta Inn)
Phone Number:
Region: United States > Michigan > Warren
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Warren
#3 Business Hotel in Warren
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn And Suites Detroit Warren Tech Center 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
Newly Renovated property in Warren, MI! Complimentary Hot Breakfast, Complimentary WiFi, 24 Hour Fitness Center, 24 Hour Business Center, Hotel Shuttle available (within 5 miles of the hotel), On-Site Guest Laundry and much more! Come see our new vision! ... more   less 
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Also Known As:
Warren Baymont Inn
Baymont Inn Warren

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