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Quality Inn And Suites Detroit Warren Tech Center
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Reviews (252)
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All reviewsfront deskchoice hotelsroom was cleanhot breakfast issausagewafflesvisiting familythe breakfast areaolive gardenwould definitely stay here againparking lot ishard boiled eggsunder constructiona great staygreat customer servicewe've stayedsmile on her face
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Reviewed 18 June 2014

We appreciated our stay at the facility. We were especially impressed with front desk clerk, Valerie, who, at times, seemed to be the only staff. She was exceptionally gracious and accommodating. The amenities and room presentation were very comfortable. The weekend staff kept up the great service. Thanks!

  • Stayed: June 2014, travelled on business
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1  Thank Stan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyAl-Katib, Manager at Quality Inn And Suites Detroit Warren Tech Center, responded to this reviewResponded 23 June 2014

We're so glad to know that you had a wonderful stay. We appreciate you taking the time to share your positive feedback. Thank you so much for choosing our hotel!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2014 via mobile

I have fallen in love with Quality Inn and Suites. .. The stay was AWESOME! Comfortable beds.. The parking was fine and no one messed with us.. Justin, the Desk Personnel, greeted us with a big smile and offered us a cold bottle of water which was really nice and refreshing. . There was a washer and dryer available. . It was in the center or not very far from shops and restaurants. . Quality Inn DO NOT lose Justin, he was very hospitable
.. The stay was at a very reasonable price.. The only the I have to say negative is the breakfast. . I was expecting a hot breakfast because the one we usually stay, closer to home, have sausage, scrambled eggs, a waffle maker, and someone who is like a waitress ready to assist you.. Other than that, it was awesome!!! Thank you to the whole Quality Inn and Suites Staff!!!!

Stayed: June 2014, travelled as a couple
1  Thank VnChoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QIS Detroit War... ., General Manager at Quality Inn And Suites Detroit Warren Tech Center, responded to this reviewResponded 16 June 2014

Dear VnChoc from
Crossett, Arkansas,

From the staff at the Quality Inn and Suites, thank you for falling in love with our hotel and spending you time here for your honeymoon! Justin like the rest of the staff are all assets to the hotel as they work as a team to ensure all our guests have a wonderful stay and leave very happy.

In the coming weeks we will be adding our hot breakfast with make your own waffles with assorted toppings, hot eggs and a hot breakfast meat. We do hope you consider staying with us in the future whenever a return to Michigan is needed.

Thanks again!

With Hospitality,
Derrick Bacall
General Manager

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Reviewed 13 June 2014

The room had several issues besides the poor front desk services of demeanor being snotty and disrespectful. The room had water intrusion onto the carpet #112, that was situated next to the closed room now being used for maintenance. The water was all over the carpet in the corner nearest the window. The electric outlet was an octopus and when I plugged my lap top into it, and when the air conditioner kicked on it cause the TV to go out and to surge bursting my lap top battery which oozed liquid all over the desk and my papers. The sink faucet was stuck and you had to pull it outwards with to hand to turn it on and when pushing it in it never fully shut off and drip, drip, dripped. The hotel finally came and fixed the faucet, however they were reluctant to do anything about the water issue until I contacted Choice Customer care, and then they wanted to move us. As far as the damage, we are still in talks about the lack of surge protection and having all the electrical on one circuit including the Air. Be aware to protect your property. Oh, the manager indicated that they were preparing for a million dollar renovation, as if this would excuse the issues needing to be addressed

Room Tip: go to Choice other brand right down the street "Comfort Inn" we have stayed there and wished we had again. Better choice! If you stay at this Quality Inn you are open to anything nightmarish
  • Stayed: June 2014, travelled with friends
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1  Thank anthony W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QIS Detroit War... ., General Manager at Quality Inn And Suites Detroit Warren Tech Center, responded to this reviewResponded 15 June 2014

Thank you for staying at our hotel and writing a review regarding your stay. We apologize for the unfortunate situation of your computer.

Again we apologize for the situation. Please allow another chance when staying with us in the future to ensure your happiness and business.

With Hospitality,
Quality Inn and Suites

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Reviewed 10 June 2014

Other than no fitness room everything was excellent!!! Staff was great. So for people that don't need/want a fitness room this is a 5 out of 5! Breakfast room was great. And we were told a fitness room is coming!

  • Stayed: May 2014, travelled with family
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Review collected in partnership with this hotel
Thank Courtney M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QIS Detroit War... ., Guest Relations Manager at Quality Inn And Suites Detroit Warren Tech Center, responded to this reviewResponded 11 June 2014

Courtney M from
Lancaster, Pennsylvania:

Thank you for taking a moment to write an honest review about your recent stay at our hotel. The staff and many guests are looking forward to our upcoming multi-million dollar renovation beginning in September of 2014 which will include updates on the interior and exterior of the hotel, a fitness center that is brand new since when the hotel was acquired there wasn't one from the previous owners, but by then we will still have the same friendly, staff and service! Thank you for mentioning to other guests that we are a 5 out of 5 hotel for those who do not need a fitness room. The staff appreciates you as our guest and we look forward to your return visit!

With Hospitality,
Valerie
Sales and Guest Services Mgr
Quality Inn and Suites

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Reviewed 10 June 2014

After a long stressful drive to the Detroit area we were exhausted. Derrick and Cheryl, the two front desk clerks were warm, friendly and inviting. We checked into our room which was clean and roomy. The beds were comfortable and we thoroughly enjoyed the continental breakfast in the morning. There were plenty of selections, well stocked, and kept clean. Again, the staff was very attentive, warm and friendly. I have payed twice the amount for accommodations and gotten half the service. Will certainly stay again!

  • Stayed: May 2014, travelled with family
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Review collected in partnership with this hotel
Thank Cindy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QIS Detroit War... ., Guest Relations Manager at Quality Inn And Suites Detroit Warren Tech Center, responded to this reviewResponded 11 June 2014

Dear Cindy K from
Wichita, Kansas:

Thank you for staying at our hotels and thank you for writing a review about your experience during your recent stay! Derrick, Cheryl and the rest of the staff are happy to know you and your family had a great stay especially the comfortable beds and our continental breakfast which is included for each of our guests daily. We just want to inform you that if you ever are back in the Detroit-Warren area, we will soon be adding a hot breakfasts with make your own waffles, hot eggs and a breakfast meat. Also starting in September of 2014 our hotel will begin a multi-million dollar renovation!

Thank you aging for staying and we all look forward to a return visit in the future!

With Hospitality,
Valerie
Sales and Guest Relations Mgr
Quality Inn and Suites

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