I made a reservation thru the 800 number for March 2014. I was unable to make that date so I called and cancelled the reservation. I did get a confirmation number at that time. A few days later I again made reservations for April. I have stayed at this inn several times I have never had a problem. I made my trip in April if I would have known at that time that I was charged for a room in March that I never stayed in I would not have stayed at this inn. I called to get a refund and was told no confirmation number no refund. I have been a redicard member since approx. 1977 and this is the way I was treated. I have cancelled reservations before and never had a problem so I didn't keep the number. When I talked to the 800 number I was told that the manager emailed me with their decision I NEVER got an email. There are way to many hotels in the Detroit area that I can stay at than this one. I will never stay at a Red Roof again. They do not appreciate loyal customers.
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- Also Known As:
- Red Roof Inn Detroit Warren Hotel Warren
- Red Roof Inn Warren
- Warren Red Roof Inn