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“Feels like home!”

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TownePlace Suites Detroit Warren
Ranked #1 of 18 Hotels in Warren
Certificate of Excellence
Illinois
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Feels like home!”
Reviewed 19 January 2014

From the minute we walked in the front door... to the moment we left (3 weeks later)... we felt like family. The room was spacious & very affordable, the breakfasts had a lot of variety and the evening meals on Monday thru Wednesday were delicious! But the most significant differentiator was the incredible staff! Suzan (general manager), Lina, Will, Muriel, Anderson (front desk attendants) and Sue( the breakfast coordinator) were all amazing and caring to us. They truly made us feel like we had a family while we were here. Thank you TownePlace Suites Detroit Warren....you are the best in the Detroit area for care and comfort.

  • Stayed January 2014, travelled with family
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Helpful?
Thank Illinoistanner2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary Ann R, Director of Sales at TownePlace Suites Detroit Warren, responded to this review, 20 January 2014
Dear Illinoistanner2:

Thank you for selecting the TownePlace Suites Warren for your long-term stay in the area. We enjoyed having you stay with us.

We are so happy that our staff made you feel at home and part of the TownePlace Suites Warren family. Also, we are glad to know that you found your room clean, spacious and affordable and that you enjoyed the complimentary hot breakfast as well as the complimentary dinner.

Again, thank you and we will look forward to having you stay with us in the future.

Sincerely,
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213 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
London, United Kingdom
1 review
Reviewed 16 December 2013

I have stayed here for 3 months and the staff made this an absolute pleasure. Especially Muriel is the perfect example of how they go above and beyond for their guests.
The rooms are clean and equipped with everything one may need during a long term stay. I would choose this place again without a doubt.

  • Stayed October 2013, travelled on business
    • Value
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Helpful?
Thank Björn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary Ann R, Director of Sales at TownePlace Suites Detroit Warren, responded to this review, 18 December 2013
Dear Bjorn B:

Thank you for making TownePlace Suites Warren your home away from home.

It was our pleasure having you stay with us and we hope to see you again in the
future. Our staff is so glad that we we were able to provide you with all the things necessary to make your extended stay with us pleasant.

We wish you happy travels and happy holidays!
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Oklahoma City
Level 3 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 November 2013

Front desk staff went out of their way to be helpful. Water and an unexpected small snack were left in the room. Suite had fridge, microwave and was fully equipped. Beware....you cannot make a left turn traveling north from Van Dyke to Chicago!

  • Stayed November 2013
    • Location
    • Rooms
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Helpful?
1 Thank okieOKC1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary Ann R, Director of Sales at TownePlace Suites Detroit Warren, responded to this review, 14 November 2013
Dear okieOKC1:

Thank you for selecting the TownePlace Suties Warren for your stay in the area.

We our so happy to read that you found the hotel staff to be excellent and your stay was good.

We also wish there was better signage on Van Dyke to alert drivers to take the ramp pass the intersection to go West on Chicago Road. For future stays, you could exit I-696 at Mound Road North and proceed to 13 Mile (Chicago Rd) and make a right heading East and the TownePlace Suites Warren is on the left.

We look forward to having you stay with us again!

Sincerely,
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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 November 2013

Have had a lovely stay whilst my boyfriend is on business here. The staff here are incredibly friendly and will do anything to make your stay more comfortable. If you have any problems, ask for Muriel as she is amazing!

  • Stayed October 2013, travelled on business
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Helpful?
1 Thank Jarlene L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary Ann R, Director of Sales at TownePlace Suites Detroit Warren, responded to this review, 8 November 2013
Dear Jarlene L:

Thank you for selecting the TownePlace Suites Warren for your stay in the area.

We are glad to hear that our staff was able to help make your stay more comfortable. We hope that should your travels bring you back to the USA, you will once again stay with us.

Sincerely,
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Grand Rapids, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 November 2013

The Marriott Inn I have stayed at for many years in Warren Mi. recently changed hands and the new owners switched it to a different chain. Being a loyal Marriott customer I was forced to find a new Marriott location to stay. Frequent travelers know once you stay at an inn for any lenght of time there is comfort in the fimiliar surroundings. On check in the second stay at this inn I was greeted by name by Muriel at the front desk. This location is very clean and well run. The rooms are spacious and quiet. Work area is well equipped. I am very impressed with this location.

  • Stayed October 2013, travelled on business
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Helpful?
1 Thank Rob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary Ann R, Director of Sales at TownePlace Suites Detroit Warren, responded to this review, 8 November 2013
Dear Rob D:

Thank you for selecting the TownePlace Suites Warren for your stay in the area.

First, we would like to thank you for being a loyal Marriott customer. We are thrilled to have you as a new TownePlace Suites Warren guest and look forward to for years to come. We thank you for your kind words regarding our staff and Hotel.

We look forward to seeing you again on your next visit to the area.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Detroit, Michigan
1 review
Reviewed 2 November 2013

When the Candlewood Suites accepted my reservation but neglected to save a room for me, I headed over to this hotel. The front desk staff, Anderson and Muriel, were helpful, friendly, and saved the day! I travel a lot, and have begun to expect robotic and bland reception at hotels, and when I need extra help, I prepare myself for rejection. Not here! Both Anderson and Muriel went above and beyond to help me quickly, and should be used as an example on how to handle guests. Later, when I came down to the front desk needing more assistance, Muriel greeted me by name and took me with her to go in search of what I needed. She made me feel like a friend staying overnight at her own home!
As for the accommodations, they are comfortable, clean and about what you would hope to expect for the price and location. The real standout here is the staff. Thank you, Muriel!
PS: Internet is fast and super easy to log on, bed is comfortable and outlets are on the nightstands, which I like.

  • Stayed November 2013, travelled solo
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Helpful?
Thank JJKKS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary Ann R, Director of Sales at TownePlace Suites Detroit Warren, responded to this review, 4 November 2013
Dear JJKKS:

Thank you for selecting the TownePlace Suites Warren for your stay in the area.

We are so that glad that you experienced excellent guest service from our staff during your stay as well as comfortable accommodations. Our goal is to make sure each and every guest has the same experience you had.

We look forward to having you stay with us in the future!

Sincerely,
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Morris, Illinois
Level 6 Contributor
190 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 272 helpful votes
Reviewed 13 September 2013

We enjoyed three nights at the TownPlace Suites over the Labor Day weekend and were truly pleased. The room was a good size and included a nice flat screen TV and couch. The bed was very comfortable and there was no noise from the outside. Internet access was very quick. The breakfast was good, plentiful, a nice variety changing daily, and well staffed. The staff was very pleasant and helpful. We had a minor maintenance issue and the clerk took immediate action. The rate was significantly lower than some other highly-rated properties, which made it a great deal! I rarely give an excellent rating, but this location qualifies. We'll stay again.

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
2 Thank FarAndWide_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary Ann R, Director of Sales at TownePlace Suites Detroit Warren, responded to this review, 17 September 2013
Dear FarAndWide_Traveller:

Thank you for selecting the TownePlace Suites Warren for your stay in the area.

We are so pleased that you found your stay excellent. It truly means a lot to us that you took the time to share your experience at our hotel with others, as we truly want each and every guest to have an experience like yours.

We hope that we will see you again when your travels bring you back to the area.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Detroit Warren

Property: TownePlace Suites Detroit Warren
Address: 7601 Chicago Rd, Warren, MI 48092-1656
Region: United States > Michigan > Warren
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Warren
#1 Business Hotel in Warren
Price Range (Based on Average Rates): ££
Hotel Class:3 star — TownePlace Suites Detroit Warren 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Towneplace Suites Detroit Warren Hotel Warren
Towneplace Suites Warren

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