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“Great for a short stay”
Review of Comfort Inn Warren

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Comfort Inn Warren
Ranked #3 of 18 Hotels in Warren
Boyne City, Michigan
Level 5 Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great for a short stay”
Reviewed 1 May 2014

I have stayed in this particular hotel before and therefore suggested it this time as my sister and grandson were traveling with me. It was centrally located for what we had planned for the weekend. The room was clean, neat and had all the necessary items. We had 2 king size beds and everyone said they had a very restful sleep. The complementary breakfast was good and kept supplied. This was a weekend and there were quite a few people there. I would definitely recommend it again.

Room Tip: If you prefer a quieter room, request it at the time you are checking in. I always do and 9 or 10 ti...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank worker b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather B, General Manager at Comfort Inn Warren, responded to this review, 2 May 2014
Thank you for taking the time to share your experience. The best compliment we can receive is a referral :) We are happy to hear you enjoyed many of our amenities and comfortable beds. We will be happy to have you as our guest anytime you are in the area. Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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103 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
San Francisco, California
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 April 2014

As Memorial Day approaches, we are reminded of a family vacation we went on with our grown children to visit the famous sights of Detroit. We picked this hotel because it is in a safe location and the price was good. We called them a few times to make arrangements and find out specifics. Our four-day stay included Memorial Day; however, they never told us, either over the phone or in person (when we checked in) that the rooms are not serviced on Memorial Day itself.

The front desk casually informed us of that fact as we were leaving on the morning of Memorial Day to go sightseeing. When we told them that our towels had been used and were dirty and needed to be changed, they told us that we would have to bring them to the front desk to get new ones but since we were staying another day, we could just wait until then for service. They were not apologetic and told us that their cleaning staff needed to have a vacation day, even though we ourselves were there to enjoy a vacation and expected full service.

There were other problems -- slippery wet floor near the ice machine; keys that didn’t work -- but minor problems can sometimes happen in any property. However, one thing we were surprised about was that they were so cost conscious that the items given to customers from the front desk were actually catalogued in a book by room number. Our daughter remarked she had never been to a hotel which kept so close track of toilet paper rolls! We were even told that only one extra roll of toilet paper could be given since the supply was limited and we had to share with the other guests.

Our main concern was management’s uncaring and cavalier attitude about the fact that no housekeeping services were provided on one of the days of our stay, with no advance notice. We consider this unbelievable and would highly recommend you do not stay at this establishment since they have such a poor concept of good customer service!

Stayed May 2013, travelled with family
Helpful?
Thank BK12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather B, General Manager at Comfort Inn Warren, responded to this review, 30 April 2014
Thank you for taking the time to share your experience. I would like to apologize for failing to meet your expectations during your stay with us. The lack of housekeeping, for reasons beyond our control, one out of your four night stay was an issue that you were compensated for. We do employ a daily housekeeping staff therefore it is a very rare occasion when service is not provided. Please know that we utilize all feedback provided by all of our guests to continuously improve all areas of the property.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Muskegon, Michigan
Level 6 Contributor
73 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 28 April 2014

Stayed here for a business trip. The room i stayed in was room #210. It was very outdated with all the furniture showing serious signs of aging. The only thing in the room that looked average was the flat screen tv. The High Speed internet was very fast inspite of the aged room. I don't know if they reserved this room for people who book on hotwire but i was not happy with the appearance.
Staff was nice.
Please look at my photos.

Room Tip: Room 210 was very outdated
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1037thebeat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather B, General Manager at Comfort Inn Warren, responded to this review, 30 April 2014
Thank you for taking the time to share your experience at our property. I would like to apologize for the condition of your guest room during your recent stay. The property is indeed in need of updating, which I am happy to report will begin within the coming months. This renovation will bring a updated, fresh and complete new look to all of our guest rooms and public areas. I am happy to hear you were pleased with our internet and cable services which were also upgraded recently. We hope to serve you again in the future if your travels bring you to the area so that you may experience the expected upgrades.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Midland, Michigan
Level 5 Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 31 March 2014

I am really obsessive about cleanliness. The room was adequately clean. The sofa cushions sagged. The bedspread looked a bit dated. The carpet needed updating. The bathroom, of course, was what showed the wear. The shower was worn, with stains and scratches. The room badly needed updating. Breakfast was what you would expect. The hotel was non-smoking, but the room smelled smoky or musty.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michmom82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather B, General Manager at Comfort Inn Warren, responded to this review, 2 April 2014
Thank you for taking the time to express your concerns during your recent stay at our property. Cleanliness and customer service are our number one priorities at the Warren Comfort Inn. We are happy to announce we are in the beginning stages of a total property renovation to include all guest rooms and common areas. We hope to serve you again in the future so that you can experience the new Comfort Inn Truly Yours package.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richland, Michigan
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 March 2014

We have been staying at this hotel for a few years now when we visit our daughter in the area. I decided to review it because we really enjoy staying at this hotel. The rooms are clean, quiet, roomy, and affordable. We also like the free hot breakfast, free wifi and there is plenty of shopping in the area if you forget something. The staff is always friendly, courteous and helpful. We feel safe at this hotel even though this is a heavy business and industrial area. I would recommend this hotel to anyone. Only drawback is that there isn't a pool for us to bring our grand children to.

Room Tip: All rooms are the same. We have never had a bad room.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southeast, Michigan
Level 4 Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 15 February 2014

One night stay just to get away for the night. The lady at the front desk seemed tired and acted as if she didnt want to work.. She barely even spoke to me at check-in. Although there were a couple of hairs in the bathtub, the room elsewhere was overall clean.. King bed was very comfortable. . No foul odors lurking through the hotel and no stained walls and carpet, even though there were some spots with peeling wallpaper. I actually enjoyed waking up to the smell of the free breakfast in the morning that I could smell from the 4th floor. Breakfast was good but I didnt get a chance to get any waffles. Good deal for $75. I would go back again.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelWithJazz_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Level 3 Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 February 2014

I travel frequently for business and was using Red Roof but wanted to get away from outside entry. This hotel was $64 and a step above most Comforts, though I have not found a bad one, yet. Best value for Detroit area!! Beds have nice comforter soft linens and lots of pillows. Rooms are nicelt decorated. In room coffee, micro, fridge, iron, hair dryer, toiletries, fast wifi, alarm clock with MP3 player hook up, nice soft towels. Everything was super clean and smelled fresh. With the exception of a pool, this hotel is comparable to Holiday Inn Express for half the price! This hotel also serves dinner Mon, Tue, and Wed and it is delicious, along with a yummy breakfast everyday: eggs sausage, gravy, biscuits, fruit, bagels, toast, pastries, waffles, yogurt, juice, coffee. I already have 3 upcoming stays reserved!!

Rasha at the front desk was personable, professional, and very accommodating. She is proud to be working at this hotel.

Room Tip: 4th floor is quietest
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank April R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Warren

Property: Comfort Inn Warren
Address: 7001 Convention Blvd, Warren, MI 48092-3883
Phone Number:
Region: United States > Michigan > Warren
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#5 Business Hotel in Warren
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn Warren 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Comfort Inn Warren Hotel Warren
Warren Comfort Inn

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