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Danesfield House Hotel And Spa
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Reviews (1,402)
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915 - 920 of 1,402 reviews
Reviewed 2 October 2013

Just checked out today following a research meeting. Beautiful building, surroundings fantastic, however overpriced- £25 for 2 single malts. Whilst waiting for room to be prepared 45 mins after arrival, i was offer coffee, i mistakenly thought this was complementary given that i had to wait so long, however on checkout i was charged £10.97 for the coffee!!!! I was checking out at the same time as others so said nothing as i felt to embarrassed to make an issue of this; i have never paid so much for much for a macchiato!!!!! The food was mixed in quality some lovely others awful, overcooked eggs florentine for a colleague who sent them back only to then be offered a split hollendaise!! Iagter being charged for coffee i was anxious regarding what breakfast would cost, fortunately this was covered- overcooked poached egg with an almost uncooked sausage (slightly pinked in the middle). For a hotel of that caliber i'd expect so much more. I intended to email them with a complaint, however you can't email them.

  • Stayed: October 2013
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2  Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2013

We felt let down. It was a lovely room with fantastic views but there was a constant sound of footsteps and loud noises from above from very early in the morning. The side panel on the bath needed replacing, the bathroom door was water damaged and needed replacing. There was a broken marble shelf in the bathroom. We went down to the restaurant for dinner. The main course was served tepid, so sent it back. My other half had finished his meal by the time mine had arrived. Then they brought the meal without the vegetables. This is supposed to be a michelin restaurant! Very disappointed. We went for breakfast and the service was very poor, we had to ask for everything ie milk for tea/coffee, butter for the toast. It wasn't a cheap experience! I think their staff need proper training.

Room Tip: Probably choose a top floor so that it is quieter?
  • Stayed: September 2013, travelled as a couple
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2  Thank Louise A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2013

We arrived for my sister's wedding where my daughters were supposed to be bridesmaids. However, our room wasn't ready event hough it was lunch time and we have to all pile into one room to get ready. We had to call room service twice to bring a few coffee cups. In general, the staff do their best but the whole place is a bit Miss Haversham. Feels like the place is under new management as it could do with a face lift. (Lights not working in the room, struggle to find a normal power socket, big stains in the carpet etc.)

Room Tip: The place is like a maze so it is useful to find to show you where your room is. Our family room was down a corridor where the laundry cupboard was so not an obvious place to look.
  • Stayed: September 2013, travelled with family
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1  Thank GrandDayOut2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2013

This place is fabulous value, we went on " foodie Friday " room, bed and breakfast and dinner for £199 ..great value.
The place is absolutely fabulous , great location, between Marlow & Henley ..I think our room was the basic standard and it was great for an overnight stop, roomy, clean , bath with shower function ..large oversized bed with comfortable mattress .
The staff are superb too.
Downsides are breakfasts..peak times it's a shambles , way too slow for a professional outfit like this ..I don't expect to have 80 minute breakfasts ..too long ..the only negative aspect of the whole trip was a speculative £16 bill for an imaginary mini bar charge , which came n the post a week later ..as we never use the facility ,and say on hotels weekly, we called them , berated them for presuming it was our error, rather than looking at their own reporting systems , and the bill was rightly rescinded with an apology . It kind of highlights the failings in a hotel if they are too quick to charge first and ask questions later ( which I think is illegal anyway ) so that was the only bad mark ..we'd definitely stay again , the place and staff are fine but management maybe want to tighten up a bit on housekeeping bar checks and breakfast efficiency to guarantee automatic top marks in future ..

  • Stayed: September 2013, travelled on business
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1  Thank Tony F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2013

Arrived after a miserable journey on the M40 to a wonderful warm welcome by both the receptionist and concierge then taken to our room which had a beautiful view of the gardens running down to the Thames - just amazing. The room was excellent with an enormous bed , large flat screen tv , personal welcome letter etc ..................the journey was forgotten !
We had booked a table in the Adam Simmonds restaurant , what a meal ! We had the nine course tasting menu which my wife thought would be too much , it wasn't .
Each course was just astounding , small portions ( thank goodness ! ) of sublime flavours , each course as it came was our favourite ! The service was impeccable , just a great experience that gave me a huge amount of ' brownie points ' !
Breakfast in the morning was again a delight , very good buffet starters , all you could wish for - followed by a great full English - poached eggs done to perfection
We had a lovely walk in the grounds in the morning which rounded off a fantastic stay - thank you Danesfield !

Stayed: September 2013, travelled as a couple
1  Thank HarrySouthEast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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