Somewhere there is a very good hotel struggling to get out of Danesfield House but, probably due to lack of investment and lack of training, it is just not managing to show itself.
The hotel looks impressive with really nice gardens but this is just a façade. Built in 1901 but you would imagine it to be much older and whilst the public rooms are clean and quite impressive it starts to go wrong when you look more closely.
The room we had was well overdue a refurbishment. The paint was peeling and stained from water ingress, the curtains dirty and faded and the shower a joke.
The real problem though was in food and beverage and service. At dinner they brought 3 people's dishes and then took 8 minutes to bring the dish for the 4th person. At tea they got the order wrong, at breakfast not enough tables and people queuing and the wrong order 3 times. The food itself was mediocre and the Orangery was cold.
It is a real shame because the hotel has a good position with lovely views over the river and a very good spa. With some better training and a program of refurbishment it could be a really good hotel. As it is, the average rating is on the generous side.
- Official Description (provided by the hotel):
- Danesfield House Hotel and Spa is an award-winning, luxury 4-star country house hotel located between the fashionable boutique shopping towns of Marlow and Henley-on-Thames in beautiful, rural Buckinghamshire. Privately owned, we represent a quintessentially British establishment overlooking acres of manicured gardens and the River Thames. Located near the M25, M4 and M40 motorways, just 45 minutes from the centre of London and 35 minutes from fashionable West London we are the ultimate Buckinghamshire Hotel to escape to. Each of the 86 rooms offers unique charm and character with the most enchanting traditional British interiors exquisitely combined with classical design. Our awards include: One Michelin Star awarded in Michelin Guide Great Britain and Ireland 2011AA, 4 Red Rosettes for Culinary Excellence, 12th Top UK Restaurant 2012 awarded by Good Food Guide 2012, Most Relaxing Spa UK 2011 awarded by Natural Health Magazine Spa Awards. ... more less
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- Also Known As:
- Danesfield House Hotel And Marlow
- Danesfield Hotel Marlow