We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The staff made all the difference”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Comfort Inn Whitehall
Ranked #1 of 5 Hotels in Whitehall
Certificate of Excellence
Davison, MI
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“The staff made all the difference”
4 of 5 bubbles Reviewed 6 August 2014

We stayed at the Comfort Inn for a weekend to visit Michigan's Adventures. The hotel is conveniently located right off the expressway and also close to fast food and the amusement park. I can't say enough about the staff here--every staff member we encountered was friendly and welcoming. They all seemed to enjoy their jobs and really went above and beyond to make our stay great.

The accommodations were okay. Our room was clean although the bathroom had a musty odor to it although it appeared to be very clean. The beds were comfortable and you are provided with a selection of both firm and soft pillows which was nice. It was nice to have a fridge and microwave in the room as well.

The morning breakfast was good and the staff (again) made the experience wonderful. The ladies working in the breakfast area were personable and helped anyone who needed help. They were fantastic with not only my kids but other children who needed help with pouring milk or making waffles.

The pool area is small but was clean and well stocked with towels. It was a nice way to wrap up the day. It was a nice stay and we would probably consider staying again.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PetalMel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan J, General Manager at Comfort Inn Whitehall, responded to this review, 7 August 2014
Good afternoon PetalMel!

I want to thank you so much for taking the time to write such awesome things about our crew here. We genuinely do try to make a difference for everyone. I'm very pleased that it is recognized the effort put forth by the team here.

I hope you get a chance to head back over this way, and make us your home away from home!

Thank you again for your kind words!

Susan Jenkins, General Manager
Comfort Inn - Whitehall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

384 reviews from our community

Traveller rating
    162
    129
    55
    29
    9
See reviews for
211
70
17
39
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Any
English first
South Lyon, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 4 August 2014

Upon checking in we discovered that the room hairdrier had been taken from the room. The placed us in another room so we would not have to deal with the maintenance guys. The second room smelled like old tobacco smoke so heavily it rolled out the door. They deodorized that room and gave us another room. Finally somewhere to lay our heads. The front staff was really great through all this and the maids were helpful, too. It was an average hotel, no frills.

  • Stayed July 2014, travelled solo
    • Value
    • Rooms
    • Service
Helpful?
Thank Laurie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan J, General Manager at Comfort Inn Whitehall, responded to this review, 6 August 2014
Good afternoon Laurie O-

I am really sorry that you encountered such a mish mosh on checking in. I don't ever want our guests to feel like we just tried. I want them to know they are a priority, and we didnt give up. BEFORE they check in. Im sorry that isn't the experience that you had.

If you have the opportunity to travel this way again, please contact me and let me know. I would like to discuss the possibility of you giving us another chance to make it right!

Thank you again for the feedback-

Susan Jenkins, General Manager
Comfort Inn - Whitehall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Louisville, Kentucky
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 4 August 2014

We stayed at the Comfort Inn in Whitehall for one night while traveling to northern Michigan. We had a very pleasant stay. The staff was extremely nice and helpful. The kids loved the pool. The nights sleep was also one of the best we had in a hotel chain. Even though a bit crowded the breakfast was great too. We would definitely stay again.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank dazeysunique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan J, General Manager at Comfort Inn Whitehall, responded to this review, 6 August 2014
Good evening DazeysUnique-

Im so glad to hear that you enjoyed your venture North! We ahve so much beauty to offer, and hopefully you'll stay with us again if you get a chance to head up this way again.

Thank you again for your time-

Susan Jenkins, General Manager
Comfort Inn Whitehall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Missouri
Level Contributor
86 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 2 August 2014

We stayed during the Coast Guard festival at Grand Haven (about 30 minutes south) and couldn't hardly find another hotel in the area. Rate was $189 but rates were over $200/night in Muskegon.
This hotel had the most comfortable fluffy beds and I got my best sleep of our entire trip around the Michigan coastline. The hot tub felt great and the kids enjoyed the pool. Rooms were good sized. Really appreciated the coffee and hot tea in the lobby. Breakfast was really good, just a bit crowded; Mattie did a fantastic job cleaning off tables and getting more food. All staff was extremely friendly and helpful.
Would definitely recommend this hotel. Price was a little high but that's true for every hotel along the Lake Michigan coast.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MidMoMommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan J, General Manager at Comfort Inn Whitehall, responded to this review, 4 August 2014
Good Afternoon MidMoMommy-

It makes my day to hear such wonderful things that you encountered during your visit here!

I will be sure to pass along your kind words to the crew here. I know they appreciate being recognized for the great things they do.

Thank you again-

Susan Jenkins, General Manager
Comfort Inn - Whitehall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 2 August 2014

My daughter and I had an excellent overnight experience at the Comfort Inn of Whitehall! Truly, the kind and courteous staff made all the difference in making it an excellent experience. The hotel itself is nice and clean, but the staff goes the extra mile to welcome its customers! Also, the continental breakfast was above and beyond the typical danish and yogurt fare. The staff kept it very clean and fresh, including the waffle maker and eggs and bacon offered! Thank you, we will be back!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Rachel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan J, General Manager at Comfort Inn Whitehall, responded to this review, 4 August 2014
Good afternoon Rachel S-

I am so thankful for such wonderful praise to pass along to the team here. I'm really glad to hear that you enjoyed your stay. Hopefully you will come acrossed another reason to get over to this area again. That way hopefully you can stay with us again soon.

Thank you again for your kind words <3

Susan Jenkins, General Manager
Comfort Inn - Whitehall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Flat Rock, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 August 2014

We stayed at the Comfort Inn during 07/2014. The staff was very friendly and the continental breakfast was great. The kids had fun in the pool and our room was in a better condition than some of the other local hotels. The distance to Michigan Adventure was close.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kandi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan J, General Manager at Comfort Inn Whitehall, responded to this review, 4 August 2014
Good afternoon Kandi R-

Thank you so much for taking the time to let us know how happy you are with your stay that you had in Whitehall :-)

I hope you get another chance to come to stay with us, and enjoy our gorgeous area!

Thank you again for your kind words!

Susan Jenkins, General Manager
Comfort Inn - Whitehall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Goshen, Indiana
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 August 2014

After being treated so poorly by the owner at a hotel down the road I was amazed at the professional and welcoming demeanor of all the employees at Comfort Inn. Front desk, custodial and kitchen help were kind, funny and helpful. Our room was very clean and spacious. The pool and full breakfast were added bonuses. Very close to Michigan Adventure. We'll definitely stay here again.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank pamssms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan J, General Manager at Comfort Inn Whitehall, responded to this review, 2 August 2014
Good Afternoon pamssms -

I want to thank you so much for your feedback and for letting us know how pleased you were with your stay.

I will be certain to pass along your kind words, and to let everyone know how comfortable you were. I hope if you get a chance to come back around this way, that you'll be certain to stay with us.

Again, Thank you for your time-

Susan Jenkins, General Manager
Comfort Inn - Whitehall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Whitehall
2.1 mi away
Weathervane Inn
Weathervane Inn
#1 of 2 in Montague
4.0 of 5 bubbles 237 reviews
12.1 mi away
Shoreline Inn & Conference Center, an Ascend Hotel Collection Member
0.1 mi away
Days Inn Whitehall
Show Prices
Show Prices
Show Prices
17.6 mi away
Baymont Inn & Suites Muskegon
12.5 mi away
Holiday Inn Muskegon
Holiday Inn Muskegon
#5 of 12 in Muskegon
3.5 of 5 bubbles 334 reviews
18.0 mi away
Hampton Inn Muskegon
Hampton Inn Muskegon
#2 of 12 in Muskegon
4.5 of 5 bubbles 328 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Inn Whitehall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Whitehall

Property: Comfort Inn Whitehall
Address: 2822 Durham Rd, Whitehall, MI 49461-9155
Phone Number:
Region: United States > Michigan > Muskegon County > Whitehall
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Whitehall
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn Whitehall 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The Comfort Inn hotel in Whitehall, Michigan is near Michigan's Adventure theme and water park. The Comfort Inn(R) hotel is less than five miles from Michigan's Adventure theme and water park, and is conveniently located near several area attractions. Local points of interest and businesses like Blue Lake Fine Arts Camp, the Muskegon County Airport, Baker College of Muskegon and Alcoa Howmet are minutes from this Whitehall, MI hotel.Outdoor enthusiasts will delight in the array of recreational opportunities afforded in the surrounding area, thanks to nearby Lake Michigan that provides a picturesque backdrop for activities like boating, fishing and swimming. Many golf courses ranging from beginner courses to championship links can be found close to the hotel. There are many retailers and restaurants in the vicinity. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Choice Hotels, Travel Republic (UK), Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Comfort Inn Whitehall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Whitehall Hotel Whitehall
Whitehall Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing