Unfortunately chose this hotel based on price....my mistake!! The hotel rooms we rented were filthy, carpet was stained, the bathroom towels were the size of hand towels, had bugs on one of the mattresses, and brown stains on another one of the bed sheets. The light shades were dirty, and the rooms seemed like they had not been cleaned in years. Because of this, we cancelled our reservations for the following night. At checkout in the morning, the clerk said we would have to call the manager to try and get a our money back even though we didn't stay there and cancelled the night before.
Called the manager on Monday. He was very rude and said we were not entitled to money back because we did not give 24 hour notice. Manager finally cancelled the charge only after complaining to Choice Hotels.
In over 34 years of traveling on business and pleasure, this was the worst hotel I've ever stayed at....poorly run with unfriendly staff....avoid at all costs!!More
- Free Wifi
- Free Parking