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“Rated 3 star...but not in my book”

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Best Western Woodhaven Inn
Ranked #2 of 2 Hotels in Woodhaven
Clendenin
Level 4 Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Rated 3 star...but not in my book”
Reviewed 19 January 2014

Very loud people in next room. Hotel did nothing about it. We ask them to hold it down, they ignored our request. Restaurant dated. Front desk very friendly at check-in. Large room. Light switches in awkward positions. Had to walk into the bathroom to get switch over the vanity then walk past the door into the shower/toilet to turn on that light. During the night it's difficult to find the switches if one does not want to turn on the room light and disturb others in the room.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Delford C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWWoodhaven, General Manager at Best Western Woodhaven Inn, responded to this review, 20 March 2014
Dear Delford C..,

Thank you for sharing your experience with the Best Western Woodhaven Inn regarding your recent stay at our property.

Your business is very important to us. We try to deliver a superior experience for you and other guests when staying with us. I am sorry we let you down during your recent stay. We try to maintain relaxing, quiet, and safe accommodations for all of our guests. We do have security that patrols the premises to try and keep the noise levels to a minimum. I would welcome the opportunity to make this right for you. We hope you will consider us again when you in the area.

I would welcome the opportunity to make this right for you, please don't hesitate to contact me at (734) 676-8000. Thank you again for taking the time to share your experience. We appreciate your business.

Sincerely,

David Balch
General Manager
BEST WESTERN Woodhaven Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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170 reviews from our community

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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Wyandotte, United States
1 review
Reviewed 17 January 2014

The staff went out of their way to make our "girls night out" special (gram,mom,aunts,grandkids). Clean, beds very comfy,pool great, sauna the best. Will definitely use again. We try to do something special with our grandkids at least every other month, and this time it was all girls/grand daughters. The staff remembered the girls name, and their plans to swim,eat pizza and "get their nails done". Upon leaving, as the girls went up to the desk to thank the staff, she called them by name and made a big deal about their nails, even when the 7 year old took off her shoes to show her toe nail colors.Expect us back again.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Carole F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWWoodhaven, General Manager at Best Western Woodhaven Inn, responded to this review, 20 March 2014
Dear Carole F.,

Thank you for sharing your experience with the Best Western Woodhaven Inn regarding your recent stay at our property.

Your business is very important to us. We try to deliver a superior experience for you and other guests when you are staying with us. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (734) 676-8000.
Thank you again for taking the time to share your experience. We appreciate your business.

Sincerely,

David Balch
General Manager
BEST WESTERN Woodhaven Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waterloo, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 December 2013

Conveniently located and very good value! It's right off the I-75 and it's a short drive to almost anything you will need. It's a good choice. It's located directly beside a Holiday Inn Express that doesn't really have anything more to offer other than a much higher price.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWWoodhaven, General Manager at Best Western Woodhaven Inn, responded to this review, 20 March 2014
Dear Mark L.,

Thank you for sharing your experience with the Best Western Woodhaven Inn regarding your recent stay at our property.

Your business is very important to us. We are conveniently located off I-75, with easy access off and on the freeway. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (734) 676-8000.
Thank you again for taking the time to share your experience. We appreciate your business.
Sincerely,

David Balch
General Manager
BEST WESTERN Woodhaven Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kalamazoo, Michigan
Level 5 Contributor
81 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 27 October 2013

I thought this hotel was crazy awesome. Sure, it's next to the highway, but you can't hear it. When we looked out our window, you could see the highway, but the noise wasn't there. The restaurant downstairs is good for nothing but drinks and lava cake. Go to Buffalo Wild Wings across the overpass (I wish I did). Quite clean, modern vanity, but the bathroom did need some updates. The card to my door was a little funky, so have patience with it. Didn't swim in the pool, but it has one and looks heavenly. Overall, I would do this again. Clean on and off from I 75.
:)

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWWoodhaven, General Manager at Best Western Woodhaven Inn, responded to this review, 28 October 2013
Hello Tina K!

I want to thank you for sharing your experience with the Best Western Woodhaven Inn here on Tripadvisor.com. We are continuously listening to our guests on how we can improve on their experiences. It is with feedback and reviews like yours that we can make our guests experience be even more awesome. We strive to provide SUPERIOR customer service and clean and safe accommodations at a fair price. I hope to see you back at the Best Western Woodhaven Inn soon.

Sincerely,
David Balch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SanJose, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 September 2013

Everyone here is friendly, helpful and make up feel at home. Room was immaculate and well decorated. Quiet in the hotel and the restaurant was great. I will always stay here. Great price and easy to reserve a room.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Denise E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWWoodhaven, General Manager at Best Western Woodhaven Inn, responded to this review, 6 September 2013
Dear Denise E:

I appreciate you taking the time to share your experience with the Best Western Woodhaven Inn here on tripadvisor.com. We do strive to provide all of our valued guests with superior customer service, a clean and safe guest room in an atmosphere that makes you feel welcome and at home. If you ever have any questions or concerns, please feel free to contact me at (734) 676-8000. I hope you remember us when you are back in the Woodhaven, MI area.

David Balch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Curaçao
Level 2 Contributor
5 reviews
5 hotel reviews
Reviewed 21 August 2013

It is a nice Hotel, the front desk mgr. was very nice and helpful, we found the price a little high, and did not like the way the breakfast was imposed on you, and only one person in the room gets it, and the others have to pay. It is situated near the I 75 so its easy to get on your way.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Otmar C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWWoodhaven, General Manager at Best Western Woodhaven Inn, responded to this review, 6 September 2013
Dear Otmar C:

I would like to thank you for sharing your experience with our hotel here on Tripadvisor.com. We pride ourselves on providing our guests with superior customer service, clean and safe accommodations at a fair value. We review our pricing in comparison with other hotels in our area and try to offer the best value in our area. We do have a full service restaurant and do normally charge a nominal fee for a full hot made to order breakfast to all of our guests. We also offer this same breakfast to our Best Western Reward members complimentary as a thank you for being a loyal Best Western customer. We value you as our guest and hope you remember us when you are back in the Woodhaven, MI area.

David Balch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
1 review
Reviewed 18 August 2013

Fast check in and out, really friendly service, clean. We stayed in the king suite and it was very nice. Clean, comfortable, and large. We only had one problem with the coffee pot not working but was fast to get a replacement. Pool area was really clean. Paid only 2.99 for breakfast and it was made to my order and was hot and fresh and tasted really good. My new husband and I really enjoyed are stay!!!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Joel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWWoodhaven, General Manager at Best Western Woodhaven Inn, responded to this review, 6 September 2013
Dear Joel G:

I would like to thank you for sharing your experience with our hotel here on Tripadvisor.com. We pride ourselves on providing our guests with superior customer service, clean and safe accommodations at a fair value. We are excited to hear you had a great time at our hotel. We value you as our guest and hope you remember us when you are back in the Woodhaven, MI area.

David Balch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Woodhaven Inn

Property: Best Western Woodhaven Inn
Address: 21700 West Rd, Woodhaven, MI 48183-3242
Phone Number:
Region: United States > Michigan > Woodhaven
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Woodhaven
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Woodhaven Inn 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Best Western Woodhaven
Woodhaven Best Western

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