I read lots of reviews before we arrived at the hotel so I was a little apprehensive. The hotel was lovely, we had upgraded to 2 superior sea view rooms which I would recommend, the views and rooms were stunning and very comfortable, thank you Amarylis for the rooms being next door to each other. The rooms were cleaned daily to a high standard. The food was good and we enjoyed eating in the Italian and Greek restaurants-no problem with booking! Both meals were very good. The seafood restaurant, although expensive was really good, the location was stunning. We also booked the boat trip organised by the hotel to Corfu Town which is free-book early. The hotel will supply a picnic if you order in advance. The service by the staff is what makes the hotel special and why would consider going back, the staff in the beach restaurant are friendly and good fun, Magda in the main restaurant-Outside area was brilliant and Nicky in the Italian always made us laugh. The a la carte in the Italian at lunchtime was excellent-good food-very few wasps, we never ate in the buffet restaurant during the day. Beach restaurant was good but lots of wasps at times.
The buffet restaurant in the evening can be busy and noisy, we therefore chose to sit outside where the insects screens are as the view is amazing and there is a really nice atmosphere-inside was a bit like a canteen. We upgraded to All Inclusive which worked well for us.
For us the biggest problem was there enormous amount of wasps that plagued us at meal times and when having drinks outside, on the beach and by the pool. After a really bad day when 2 meals were abandoned and teenage children in tears we complained to the catering manager who was brilliant and the hotel manager who we noticed during our last couple of days setting traps and monitoring the situation. The Thomson rep said that wasps are usually a problem-to eat indoors-not what we wanted as most restaurants were outside!, The manager said it is hard to treat wasps when you don't know where they are coming from. We understand that, but it needs to be on the hotel details then. The catering manager and hotel manager took it seriously and were much more active than the rep, thank you to them for at least arranging for us to eat elsewhere at breakfast and for taking the time to track us down a day or so later to see how things were. Both very professional and considerate. We very rarely complain but I really believe that if things are not right let them know so they can try to tackle the problem at the time. We will definitely consider going back.
- Official Description (provided by the hotel):
- The resort complex consists of two main buildings and cluster buildings of Mediterranean architecture, all overlooking the graceful Corfiot costline and the colourful sub-tropical property gardens. Marbella Corfu reveals luxurious and spacious accommodation, combined with elegantly decorated restaurants, terraces, lounges and bars offering unique views of the Ionian Sea.The lush greenery along with a brand new cascade sea-water swimming pool invites you to indulge in comfort and style.Various water sports facilities await you at the beach. An idyllic area with olive trees and straw umbrellas is located next to the beach, providing the perfect scenery for sport and relaxation. ... more less
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- Also Known As:
- Marbella Beach Hotel Agios Ioannis
- Marbella Hotel Benitses
- Hotel Marbella Corfu
- Marbella Hotel Corfu