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Reviews (2,660)
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1,696
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50 - 55 of 2,660 reviews
Reviewed 3 weeks ago via mobile

Where do I start !
Management / this hotel is so well run , every single member of staff are so polite and helpful from reception to house staff .
Food selection is buffet style or ala’ cart if you prefer,drinks service is not slow (only if your greedy),sun beds are always available regardless where you sunbathe .every bar has table service , hotel is spotless in every corner , any room around the pool is great location , all inclusive is a must ( glad we upgraded) just came here from a cruise ship and it is superior in standards .we are still here ,but couldn’t wait to review .
Will come back in a heartbeat !
Kids are all well behaved here ,beach is a short but steep walk , well worth going , bar and restaurant are spotless there as are toilets, food is served here and comes down from the Italian restaurant ( amazing )
Bus to corfu town from reception / safe is free / water in your room every day / poolside drinks/food service
We had a thunderstorm and reception actually sent down with a massive umberella with concierge to take us for dinner ( different class)
Well done Marbella for making our 30th annaversary special 10/10
Room 500 bill & Linda

Stayed: June 2018, travelled as a couple
Thank gilchrist88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fran D, Υπεύθυνος Δημοσίων Σχέσεων at MarBella Corfu Hotel, responded to this reviewResponded 3 weeks ago

Dear Bill & Linda,

We would like to thank you for your kind review and constructive feedback regarding your experience during your recent stay at the MarBella Corfu Hotel.

We are pleased to read that you had such a rewarding and relaxing holiday experience with us.
Your kind comments regarding our hospitality services and facilities are indeed the most valuable reward. All the merits will be definitely passed on to the rest of the team.

Thank you once again for choosing the MarBella Corfu Hotel and we would be looking forward to welcome you back in the near future.

Best Regards,
MarBella Corfu Hotel Team

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A TripAdvisor Member
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Reviewed 3 weeks ago via mobile

Unfortunately this hotel doesn’t offer the class or personal touch of a real 5 star hotel.
The reason for this is simply because it’s overcrowded, from the moment you arrive you are queuing at reception with the staff struggling to cope.
Breakfast and buffet is simply a joke, sometimes the wait is so long that people are turning away. We gave up after the first few days and ate outside the hotel. Thankfully some lovely tavernas close by. We found the MarBella taverna the best.
Also the turn over of staff is immense which unfortunately adds to the lack of personal touch which you would expect from a 5 star.
Unfortunately we won’t return, the Grecotel on the island is far superior.

Stayed: June 2018, travelled as a couple
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fran D, Υπεύθυνος Δημοσίων Σχέσεων at MarBella Corfu Hotel, responded to this reviewResponded 3 weeks ago

Dear Valued Guest,

We would like to thank you for your kind review and constructive comments regarding your experience during your recent stay at the MarBella Corfu Hotel.

Although, we encourage our guests to share with us their feedback during their stay, in order to have the opportunity to tackle any issues and provide immediately adequate alternatives.
Kindly, rest assured that your remarks upon the highlighted areas of disappointment are deeply appreciated and will be taken under serious consideration in our future planning regarding further product and service development.

We do acknowledge that large scale resorts are not always the preferable holiday destination for some guests. In this line, we have recently expanded our portfolio with a boutique adults only retreat, the MarBella Nido Suite Hotel & Villas, launched in May 2018.

This new property is located adjacent to MarBella Corfu with completely separate operations and venues.

We are confident that with our new product we will be able to fulfill the highest expectations of guests who are looking for a more relaxing and discrete environment.

Our vision in the MarBella Corfu Hotel is to always provide a unique and memorable holiday experience promoting the hospitality values, the cultural heritage and the natural beauties of Corfu Island.

To this end, we are all committed in achieving the highest level of guest satisfaction. Please accept our sincere apologies for not meeting your expectations in certain aspects of your stay.

We wish to thank you once more for choosing the MarBella Corfu Hotel and we do hope to be given the opportunity in the near future to welcome you back again in our resort and provide a truly marvelous holiday experience like so many other reviewers have described.

Best regards,
MarBella Corfu Hotel Team

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Reviewed 4 weeks ago

We didn't stay at the hotel but wanted to eat at The Bussola restaurant as had read great reviews. We were not disappointed. The food was amazing. The staff were great and very attentive. If a little too much some times. The car park attendant was awesome. He greeted us by name and had reserved us a space to park, as well as walking us to the restaurant. Which is situated across the road on the beach away from the main hotel. Very well looked after and would definitely return for the food., view and the atmosphere.

Stayed: June 2018
1  Thank Kerry J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fran D, Υπεύθυνος Δημοσίων Σχέσεων at MarBella Corfu Hotel, responded to this reviewResponded 3 weeks ago

Dear Kerry J,

Thank you for the time spent to post this kind review of your recent experience at the MarBella Corfu Hotel.

We are delighted you enjoyed so much our seafood "La Bussola" restaurant by the pier. We will certainly share your kind comments with the wider team.

Thank you once again for visiting us and we would be looking forward to welcome you back in the near future.

Best Regards,
MarBella Corfu Hotel Team

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Reviewed 4 weeks ago

We stayed on half board basis as a family of 4 adults and stayed in two family rooms with garden and sea views (119 & 120). The rooms are large modern open plan with a large patio area. There was even a hammock outside our patio area!
Quite simply this hotel is superb in every aspect, cleanliness, facilities, food quality (even Buffett food was of the highest quality) the gardens are beautifully presented, staff are some of the best I have encountered and cannot do enough for you (and I have been very fortunate to have stayed in many 5* hotels across Europe and beyond). My wife and I used the gym facilities and gym classes which are excellent with a big thank you to the gym instructors Kiera and Palos who made the gym so welcoming providing excellent instruction at the classes...spin, aerial yoga, Pilates to name but a few. This hotel is up there with one of the best we have visited. Everything was faultless! A lovely week with staff always going the extra mile to make the hotel that bit more special, but I echo another recent review from Monika G regarding the amount of rubbish in Corfu town, so sad to see. I would have no hesitation in returning to the Marbella. They have got it just about right....5* hotel with 5* staff!

Stayed: June 2018, travelled as a couple
1  Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fran D, Υπεύθυνος Δημοσίων Σχέσεων at MarBella Corfu Hotel, responded to this reviewResponded 3 weeks ago

Dear Paul H,

Thank you for sharing your glowing review of MarBella Corfu Hotel.

We are delighted to know that you had a relaxing, rewarding and memorable experience with us. Your kind comments regarding our facilities and services are most rewarding and deeply appreciated. Indeed, our employees are the greatest asset. Your merits will be passed across the board.

Indeed, Corfu was suffering from a temporarily disorder in the garbage collection procedure. We have guarantees from the local authorities that all necessary health & safety measures as well as corrective actions are applied in order to resolve permanently the situation.

Thank you once again for choosing the MarBella Corfu Hotel and we would be looking forward to welcome you back in the near future.

Best Regards,
MarBella Corfu Hotel Team

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Reviewed 4 weeks ago via mobile

I returned to the Marbella with a friend (first time for her)for a 7 night stay. The accommodation,food, staff and location are fabulous and we thoroughly enjoyed our time there. We also sampled the Spa and had a relaxing facial. Nothing is too much trouble and everyone is friendly and helpful. We returned home and rebooked within a few days of being back in the UK!

Stayed: May 2018, travelled with friends
1  Thank Lynne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fran D, Υπεύθυνος Δημοσίων Σχέσεων at MarBella Corfu Hotel, responded to this reviewResponded 3 weeks ago

Dear Lynne J,

Thank you for your loyalty and the time spent to post this kind review of your recent experience at the MarBella Corfu Hotel.

We are pleased to read that you had such a rewarding and relaxing holiday experience with us.
Your kind comments regarding our hospitality services and facilities are indeed the most valuable reward. All the merits will be definitely passed on to the rest of the team.

Thank you once again for choosing the MarBella Corfu Hotel and we would be looking forward to welcome you back in the near future.

Best Regards,
MarBella Corfu Hotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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