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Hyatt Place Grand Rapids-South
Ranked #1 of 4 Hotels in Wyoming
Certificate of Excellence
GreenLeadersBronze level
Reviewed 18 May 2014

This is our third visit to this hotel, and the friendly courteous staff is the main reason we keep returning when we are in Grand Rapids. The rooms are always clean as a whistle and comfortable. This trip a small minority of the guests were loud, greedy and wasteful at the free breakfast. I felt sorry for the staff, but admired their patience as they cleaned up after these rude adults and children. They are to be commended for their professionalism; I just hope they don't have to deal with this type of behavior frequently.

Room Tip: Ask for a room with a bathtub. The shower only bathroom has only half a door and it is quite chilly...
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  • Stayed: May 2014, travelled as a couple
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Thank BAJ34241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this reviewResponded 24 May 2014

BAJ34241,
We appreciate your review and return visits with us at Hyatt Place Grand Rapids. Thank you especially for recognizing the consistent, friendly service delivered by our staff. I look forward to sharing your kind comments and thank you again for your patronage. Please continue to make Hyatt Place your preferred hotel when traveling to the area. We hope to see you again soon.

Kind regards,
Nick Fischioni, General Manager

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402 - 408 of 550 reviews

Reviewed 6 May 2014

My son and I stayed here for 3 nights. The location is perfectly central to everything Grand Rapids related. the room was outstanding. Two Queen size beds with a separated sitting area, desk and bathroom for a very low price in our eyes. The food was delicious with a breakfast buffet in the morning standard with our reservation and a menu we can order off any time of day. Did not take advantage of their pool. the entire hotel was clean. Overall I was extremely pleased with our stay and would direct others to stay there as well.

  • Stayed: April 2014, travelled with family
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1  Thank Tony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this reviewResponded 12 May 2014

Tony B,
Thank you for writing a review from your visit to Hyatt Place Grand Rapids. It is fantastic to hear that our great location and spacious rooms made for a pleasant stay. Please plan to visit us again in the near future. Thanks again.

Kind regards,
Nick Fischioni, General Manager

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Reviewed 24 April 2014

Stayed at Hyatt for five days and enjoyed myself tremendously. The rooms have a great decor and there is a lot of space to relax. The staff was amazing and very helpful. I was able to work out with the free weights, tread mill and elliptical machine. There was a small refrigerator in my room and was able to save money by going to the local Family Fare to get organic salad. The staff was very accommodating and provided a plate and utensils every night for me to use. I was very impressed with hotel and felt totally safe traveling by myself as a female.

  • Stayed: April 2014, travelled on business
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Thank Phoenix205Phoenix205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this reviewResponded 6 May 2014

Phoenix205Phoenix205,
Thank you for your reflecting on your time with us at Hyatt Place Grand Rapids. We’re pleased to know the level of service you experienced and the variety of amenities that we offer made for a wonderful stay. We hope you’ll return for another visit again soon. Thanks again.

Kind regards,
Nick Fischioni, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014

I travel a lot for my job and I booked this hotel while doing some work in Wyoming, MI. This hotel was very nice and the room was big and comfortable. The staff was very kind and courteous and met the people each day and evening with a smile and a kind word. All of the staff from the front desk, to the housekeepers were exceptionally nice. It made my stay even more enjoyable. The bed was very comfortable and the breakfast was nice. Its very close to many great resturants and close to the highway for easy access. One down side was since Im a light sleeper one night the person in the room next to mine was a loud snorer and I could slightly hear them. So some rooms may have thinner walls. But all in all a very nice stay and I will be back when Im in the area again.

Room Tip: I stayed on a higher floor it was basically quiet.
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  • Stayed: April 2014, travelled on business
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Thank apathseeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this reviewResponded 25 April 2014

apathseeker,
We appreciate hearing from you and thank you for writing a review of Hyatt Place Grand Rapids. Your complimentary feedback regarding the comfort you experienced and the warm hospitality of our staff highlights our goal in providing each guest with an exceptional stay. I look forward to sharing your review with our team and thank you again for writing. We hope to extend our hospitality to you again in the future.

Kind regards,
Nick Fischioni, General Manager

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Reviewed 20 April 2014

We booked this property through Priceline just a day before we stayed there. I've never been super impressed with Priceline in the past, but lucked out with a great deal this time. This hotel appears to be brand new and is beautiful. The rooms were luxurious, spacious, comfortable, clean, and NEW. It was top notch. The layout is very similar to Marriott's SpringHill Suites hotel line. The only thing I missed was having a small microwave in the room. Fortunately there was a microwave in the breakfast area that guests could use in the evenings also. The front desk staff were friendly and most accommodating.

  • Stayed: April 2014, travelled with family
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Thank Karen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this reviewResponded 25 April 2014

Karen P,
Thank you for your positive reflections on your time with us at Hyatt Place Grand Rapids. It's fantastic to hear that we exceeded your expectations in comfort, service and cleanliness. We appreciate your feedback on all areas and hope you'll visit us again in the future. Thank you again for your review.

Kind regards,
Nick Fischioni, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014

Big rooms, great beds and extra clean, we came for an awards ceremony in Grand Rapids, picked this hotel for price, convenience near downtown Grand Rapids.
Enjoyed the hot breakfast and 24 hour menu..

Room Tip: Corner rooms are convenient to outside parking area..(doors do slam loudly). Bar does need to stoc...
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  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mamona22860
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this reviewResponded 11 April 2014

Mamona22860,
Thank you for your review of Hyatt Place Grand Rapids. We appreciate the opportunity to serve your hotel needs while attending an awards ceremony, and we're pleased to know our accommodations and amenities made for an enjoyable stay. Please plan to visit us again soon. Thank you again for writing.

Sincerely,
Nick Fischioni, General Manager

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Reviewed 3 April 2014 via mobile

Only in town for one night and enjoyed the comfort of the Hyatt Place. The rooms are nice although the couch was starting to show its age/use a bit. Convenient to many restaurants and easy access to the highway. Checkin was fast and easy and parking was convenient to the rear entrance. Unfortunately I did not have time to take advantage of any of their additional amenities.

Stayed: April 2014, travelled on business
Thank Dphillips2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this reviewResponded 11 April 2014

Dphillips2012,
We appreciate your feedback and visit to Hyatt Place Grand Rapids. It's fantastic to hear of the comfort and convenience you experienced at our hotel. We hope you'll have an opportunity to return for another visit and take advantage of all that our hotel has to offer. Thank you again for your review.

Sincerely,
Nick Fischioni, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Place Grand Rapids-South

Address: 2150 Metro Ln SW, Wyoming, MI 49519-9692
Phone Number:
Region: United States > Michigan > Kent County > Wyoming
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Wyoming
Price Range: £115 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Grand Rapids-South 3*
Number of rooms: 113
Official Description (provided by the hotel):
Our hotel is located just 12 miles outside the city center, far enough to be quiet, but close enough to be convenient. A golf course and park are less than two miles away, and we’re near Lake Michigan and area universities. Experience Hyatt’s incredible service and comfort here. We offer studio, standard and accessible suites, each one beautifully furnished and including amenities like comfortable signature bedding.Free Wi-Fi runs throughout our hotel, and you can also visit our fitness center and dining facilities 24 hours a day. Our indoor swimming pool is naturally lit, and our gym features modern Life Fitness cardio equipment. If you’re organizing a meeting or social function, take advantage of the area’s largest event space, at 1,200 square feet of flexible, modern rooms, holding between 12 and 120 people.We also offer special packages and amenities to event organizers, including special room rates for groups using 10 or more rooms and an exclusive online group booking page. Our event planning officials will help make organization and execution of your event easy and smooth, so you can focus on that important meeting or your special day. Your guests can focus on your event, and in their free time they can enjoy the hotel and area’s many recreation and entertainment options. ... more   less 
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Also Known As:
Hyatt Place Grand Rapids-South Hotel Wyoming

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