This has been our third stay at this hotel in the last few years and after last time I was wondering if things have improved. As always the staff is friendly and courteous. Our room was in much better condition than our last visit. Everything was in working order and appeared clean. They offer a great complimentary hot breakfast and was better stocked than previous visits. The pool area was clean and stocked with towels. The pool temp seamed to be warmer than previous visits which is always a plus.
There was a couple issues though. First issue was we had the room reserved for 5 people and everyday they only left us either 3 or 4 clean towels and we had to repeatably keep asking the front desk for more towels. The other issue was housekeeping washed the coffee and water cups in the bathroom sink as opposed to replacing them with properly cleaned cups.
- Official Description (provided by the hotel):
- Our hotel is located just 12 miles outside the city center, far enough to be quiet, but close enough to be convenient. A golf course and park are less than two miles away, and we’re near Lake Michigan and area universities. Experience Hyatt’s incredible service and comfort here. We offer studio, standard and accessible suites, each one beautifully furnished and including amenities like comfortable signature bedding.Free Wi-Fi runs throughout our hotel, and you can also visit our fitness center and dining facilities 24 hours a day. Our indoor swimming pool is naturally lit, and our gym features modern Life Fitness cardio equipment. If you’re organizing a meeting or social function, take advantage of the area’s largest event space, at 1,200 square feet of flexible, modern rooms, holding between 12 and 120 people.We also offer special packages and amenities to event organizers, including special room rates for groups using 10 or more rooms and an exclusive online group booking page. Our event planning officials will help make organization and execution of your event easy and smooth, so you can focus on that important meeting or your special day. Your guests can focus on your event, and in their free time they can enjoy the hotel and area’s many recreation and entertainment options. ... more less
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- Also Known As:
- Hyatt Place Grand Rapids-South Hotel Wyoming