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“Shangri La, Al-Husn Hotel, Muscat”

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Shangri La Barr Al Jissah Resort & Spa-Al Husn
Ranked #1 of 3 Hotels in Barr Al Jissah
Certificate of Excellence
Muscat, Oman
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Shangri La, Al-Husn Hotel, Muscat”
Reviewed 7 August 2014

An incredible hotel. Set on a headland overlooking a private secluded beach, adjacent but separate from the other two Barr Al Jissah hotels. The service is amazing, the rooms are very well appointed with stunning features and there are a choice of a number of themed restaurants, The food and service in these restaurant's shall satisfy the most discerning customer. Being adjacent to the other other two Shangri-La hotels brings the benefit of being able to utilise their facilities as well whilst those guests from the other two hotels can not use the facilities of Al-Husn, thereby maintaining the exclusivity of the higher grade hotel. Al Husn is very private and the staff are non-intrusive whilst always being attentive. Most impressively, this hotel does not carry the burden of being ludicrously expensive for the service offered. The management staff are also amazing with nothing being to much for them to handle. It is not a hotel for boisterous children - they are better served at the adjacent Shangri-La where many facilities for families exist.

Room Tip: All the rooms have good outlooks and all offer privacy.
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  • Stayed September 2013, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank CDH-6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
markskirk, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Husn, responded to this review, 11 August 2014
Dear CDH-6, Thank you for your lovely review on Al Husn, as you have highlighted the resort comprises of 21 restaurants and bars so our guests have many dinning choices. You have described Al Husn very well and although we do except children staying in Al Husn the beach and pool is for 16 year olds and above so you have a very quite atmosphere around the pool. Warm regards, Mark Kirk
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (391)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
Muscat Governorate, Oman
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 August 2014 via mobile

A complete 360 degree experience. We spent only one night at Al husn and loved our stay. We stayed at the deluxe sea view room. It's a spacious room with beautiful view of the sea. The service we received was excellent and hence completely worth the money.
Will definitely recommend Al Husn.

Stayed August 2014
Helpful?
1 Thank Anand N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
markskirk, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Husn, responded to this review, 5 August 2014
Dear Anand N, Thank you for choosing the Al Husn for a short break from the City of Muscat! I am delighted to read that you enjoyed all aspects of your stay and will recommend the resort and hopefully make it a regular destination for short breaks, Warm regards, Mark Kirk
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Paris, France
Level Contributor
96 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 1 August 2014 via mobile

What a fantastic spot! The beauty of the seafront, the comfort and fun of the pools and facilities coupled by the wide range of delicious food is only surpassed by the kindness of the employees. Back this time with just my 4 year old he, the most critical judge, is thrilled with his trip. Thank you.

Stayed August 2014, travelled with family
Helpful?
Thank PaulFloren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
markskirk, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Husn, responded to this review, 5 August 2014
Dear PaulFloren, Thank you for returning to the resort and posting your feedback on TripAdvisor. I am delighted that we have another fan of the resort, who will hopefully make it his first choice for many years to come. Warm regards, Mark Kirk
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Cape Town Central, South Africa
Level Contributor
107 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 31 July 2014

My husband and I stayed here recently to celebrate our anniversary for 2 nights. Everything at the hotel was top notch - I must also mention that Al Husn put on the most impressive breakfast buffet that I have ever seen! Did not eat dinner at the hotel, so I cannot speak to that. Service was also amazing - the staff really went out of their way to ensure everything was perfect. I also really loved how at the pool, you are given your own mini cooler box with drinks - a really nice touch. I thought the room was incredibly spacious. As al Husn includes an afternoon tea (which was lovely) as well as complimentary mini bar (excluding liquor), as well as a pre-dinner drinks/canapes hour - we found that although the room was on the pricier side, the value was quite good. Would recommend this place to others.

Room Tip: Would suggest rooms on the third floor
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank nm563
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
markskirk, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Husn, responded to this review, 5 August 2014
Dear Nancy M, Thank you for celebrating your anniversary with us and posting your feedback in regards to your stay. Breakfast is a major focus for the resort and our goal is to ensure the best breakfast in any hotel so it is great to read from your feedback that we are on the right track. I am also happy to read that you appreciated the extra touches that do make staying in Al Husn great value for money. Warm regards, Mark Kirk
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Washington DC, District of Columbia
Level Contributor
66 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 22 July 2014 via mobile

We decided to stay at the Shangri La after reading some top-notch reviews on this site. The Shangri-La has two key strengths which are its location and its employees. The resort is located on a beautiful beach with impressive cliffs and coves, together with amazing views of the sea. We found the staff very outgoing and friendly, eager to get to know us and share details of their background and experience in Oman. The Shangri La made some basic blunders though, which unfortunately gave a poor first impression. There was no one outside to meet our car and take our bags. After idling at the front door for about 10 mins, we parked and walked in to find a huge line and only two employees at the desk - and others asking us if we'd mind letting them cut in line so they can check out and make it to their flight. I overheard the front desk tell a guest that "it's the busiest time of day, so there is often a line." If that's the case, I'd recommend adding a few staffers at that time since it's an easy issue to anticipate. It was a contrast to the other hotel we patronized in Muscat which immediately escorted us to a private area and checked us in with towels and a welcome drink. Also, in terms of aesthetics of the hotel itself - the building and decor are a bit tired, but just bypass it and head to the beach. I'd highly recommend the Moroccan restaurant for dinner and the tranquil tea time on the patio. Be sure to strike up a conversation with the staff at some point, who are among the friendliest in the industry.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ryeguy79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
markskirk, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Husn, responded to this review, 24 July 2014
Dear ryry79. Thank you for posting your review on TripAdvisor in regards to your stay in June. I certainly appreciate you highlighting the staff in your review and of course the beautiful location. I am sorry that you did not receive are usual arrival experience as our standard is welcome drinks, cold towels served on the sofas located in the lounge or reception. We have also refurbished the public areas of Al Husn over the month of July. Hopefully your travels will bring you back to Oman and the resort and if so I look forward to welcoming you back. Warm regards, Mark Kirk
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Athens, Greece
Level Contributor
146 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 20 July 2014

This hotel manages to capture and to deliver a luxurious experience basically due to details and this effort of going the extra mile.
RECEPTION : quite good, rather slow, but helpful, polite, effective.
CONSIERGE : eager to help, savvy, professional, but also showing care to follow up satisfaction of clients.
ROOMS: spacious, elegantly decorated, with minimum Arabic details that gave the ambience without over burdening the total result. Clean, with wonderful view from the balcony. Kettle, free water, complimentary fruits, complementary WiFi, bathroom accessories great. Ice room, fast and polite room service. Really, whatever one expects from that level of hotel and more. Notes to help us out in relation to Ramadan rituals and customs. Drying rack on the balcony.
BEACH/POOL : exceptional surroundings, green, very well kept. Cozy chairs, shadows, great atmosphere. Towels clean and soft. Complementary water in ice box. Waters unique. Sand wonderful.
BREAKFAST : abundance of everything, for every taste and every preferences. Very polite and fast service.
It is a place that makes you feel at ease, pampered and deserving it, without any pretense. It is luxurious and unobtrusive, posh and easy going at the same time, with this care for detail that makes all the difference.

Room Tip: Ramadan period very quiet.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
4 Thank Little_Summers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
markskirk, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Husn, responded to this review, 23 July 2014
Dear Little_Summers, It was a pleasure to read your TripAdvisor review and I am trilled you enjoyed your stay at the resort and appreciate your description’ of the resorts facilities and amenities. Since your review we have added Bose sound systems to all rooms in Al Husn and by mid August Nespresso machines will also be added which I am sure will be appreciated by future guests. Hopefully you will be returning soon. Warm regards, Mark Kirk
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Wellington, New Zealand
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 19 July 2014 via mobile

Wonderful place to go for some r&r. The hotel is divided into sections for family with young kids, adults with or without bigger kids and a couples only part. If you stay in one part you do not see the other sites. There is no need to go to the other sites. Every hotel part has plenty of beach and pool space. The setup is very spacious and de gardens are luscious and well maintained. The restaurants are of a high standard. Room service is quick and their menu is ok. Housekeeping is the best I have ever experienced, making sure that we had a fabulous stay. The family side of the hotel could use a revamp. The decor is dated. The contrast with the other two parts of the hotel is quite stark, but all young kids activities are on the dated side. We travelled with our 2 and 4 year old. We will return here it is an oasis, but probably go for a room in the Al Bandar, since we will take our kids Al Husn is no option sadly. The diving school next to the hotel is very professional and knowledgeable, lots of fish different kinds, quite unspoiled and nice combinations of hard and soft corals.

Stayed June 2014, travelled with family
Helpful?
Thank Globe-World
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
markskirk, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Husn, responded to this review, 23 July 2014
Dear Globe-World, Thank you for staying with us recently and sharing your feedback with the readers of TripAdvisor. I am happy to read you enjoyed your overall stay. In regards to your comment on Al Waha I am happy to inform you that over the month July we renovated all guest rooms and the hotel is looking like new. When you stay next in Al Bandar I would happily show you around the other two hotels to show you the improvements. Warm regards, Mark Kirk
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Additional Information about Shangri La Barr Al Jissah Resort & Spa-Al Husn

Property: Shangri La Barr Al Jissah Resort & Spa-Al Husn
Address: POBox 644, Barr Al Jissah 113, Oman
Region: Oman > Muscat Governorate > Barr Al Jissah
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Barr Al Jissah
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Shangri La Barr Al Jissah Resort & Spa-Al Husn 5*
Number of rooms: 180
Official Description (provided by the hotel):
The 180 rooms and suites Al Husn offers Shangri-La's highest level of service, amenities and privileges to the most discerning of travellers. These are amongst the largest and most luxurious in Oman, with an inviting décor inspired by royal Arabian palaces and accented by authentic Omani artworks. Guests can enjoy access to the private a 100-metre beach, as well as enjoy complimentary mini-bar, daily complimentary afternoon tea and pre-dinner cocktails and canapés service. ... more   less 
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Also Known As:
Shangri La`s Barr Al Jissah Resort And Spa-Al Husn
Shangri La`s Barr Al Jissah Resort & Spa-Al Husn Hotel Muscat Governorate
Shangri Las Muscat
Shangri Las Al Husn

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