The beds were so comfortable. The heating/air was easy to use. The breakfast was so good! The staff was great! The workout room had lots of options for working out. They have a nice pool and hot tub. You won't regret choosing this hotel!More
The beds were so comfortable. The heating/air was easy to use. The breakfast was so good! The staff was great! The workout room had lots of options for working out. They have a nice pool and hot tub. You won't regret choosing this hotel!MoreShow less
Thank you for your feedback regarding your recent stay with us. I am pleased to hear you enjoyed the the pool and workout room and found our new beds so comfortable. I will also share your comments with our staff and management team. Thank you again and we look forward to hosting you in the future!
The team at Hilton Garden Inn went above and beyond my expectation, accommodating my requests to make my stay more enjoyable (truth be told, I didn't think they could do what I asked.... and they DID, which was just awesome!). Special kudos to the Asst. General Manager for his drive to help me. The room service and dining room staff were very friendly and the food was very good. I will definitely stay here again in the future!
Thank you for the review of your recent stay. I am so pleased our staff took such good care of you. We truly believe in customer service and doing whatever it takes. I am happy to hear you enjoyed the restaurant and its staff and will pass on your kind words to all of the staff.
I've been staying in Hilton Garden Inns since 2008...and this trip to Bloomington was by far, superior...the staff were like family...at the end of the day, I felt like I was coming home when I walked through those glass doors and staff greeted me with smiles and a "how was your day?"
greeting. Food was great...and I slept like a log...
Carole H. of Freeport, Maine
Thank you for your review of our property. It means so much to us to read a review such as this because it speaks to our core philosophy of outrageous service for every guest. That you felt like you were coming home whenever returning to the hotel is so great. Glad you slept so well in our brand new beds and enjoyed the food. Thanks again and we look forward to your return to the Bloomington area.
Stayed here upon recommendation of the hotel we usually use. Were pleasantly surprised! Everything was spotless! Price was so reasonable! Food was excellent! Staff was friendly! Would definitely stay here again!
Thank you for the review. We appreciate your kind words. It is so nice to see a review where we were reccomended and to have that guest enjoy our hotel as much as you did. I will share your comments with the staff for there good service to you, for the excellent cooking, and the spotless cleaning. Thanks again and we hope to share an experience with you in the future.
Very nice hotel and staff. Extremely convenient to MSP Airport and shuttle service was timely. Very clean and nice lobby atmosphere. Staff was always smiling! The food was very good for a Hilton Garden Inn. They seem to have a very loyal following of business travelers as staff and guests seem to know each other.
Thank you for sharing your comments about our property. I am pleased you noticed the family like atmosphere we have in our lobby, restaurant, and bar area. We truly believe in outrageous service and have built a loyal following by providing it on a consistent basis. I am happy you found the food so appetizing and will share your comments regading the food and friendliness with our restaurant and bar staff. Once again thank you and we hope to see you again in the future.
Talk about a nice change from just your average to miserable hotel experiences, once and a while a property will come up that gives you hope that some people do care about their job and others around them! This Hilton property is one them. The bottom line here is, the people working use common sense in dealing with all the little things from checking in and something small as getting the breakfast coupons right. The breakfast staff also I thought were fantastic. Thanks Ashley and keep up the good work!
It was a pleasure to read and share your review with the staff. When training we look to infuse common sense into our employees and promote outrageous service as the goal in all guest interactions. We are glad that you noticed this and look forward to hosting you again in the future. I will be sure to share your review with Ashley and the breakfast staff. Thank you again!