I have to say the beginning of our 5-day stay was frustrating, but it got better. After we arrived, we settled in and went down to the pool and found it to be closed and the hot tub empty - no one said anything about it when we checked in. We asked and they said the pool was out of chemical balance and would be ready by 4pm but weren't sure about the hot tub which had a broken part. Went down again around 4:20 and still closed. The front desk then told us we could hike it over to the HIlton next door and swim, which we did. Fairly annoyed at this point, but also these things happen, so let it go that day. So, next day, pool still closed in the afternoon. Talked to the nice young man behind the desk and let him know that one of the reasons we chose this hotel was for the pool and the hot tub (which was true - my kids are older but still love to swim at hotels). He apologized and gave me a significant discount for my entire stay. The pool opened later (which the kids said had dead bugs in it and smelled weird) and the hot tub never did, but I felt at least they did right by me with the discount. It would have been much more disappointing if my kids were younger. We didn't swim again. (Pool is also quite small, BTW.)
Other than that, the place was quite clean, beds were comfortable, it was quiet, planes weren't very loud at all until Friday (we were there during the weekdays, maybe busier on the weekend?), most staff were friendly, breakfast was slightly better than most hotels. It was close to the mall and IKEA and easy to get downtown via the freeways.
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- Also Known As:
- Springhill Suites Minneapolis-St. Paul Airport Hotel Bloomington
- Cambria Suites Bloomington
- Cambria Bloomington
- Bloomington Cambria Suites
- SpringHill Suites Minneapolis-St. Paul Airport/Mall Of America Bloomington, North America