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“Great Suite Hotel”

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Embassy Suites by Hilton Minneapolis - Airport
Ranked #27 of 43 Hotels in Bloomington
GreenLeadersBronze level
Fargo, North Dakota
Level Contributor
7 reviews
“Great Suite Hotel”
5 of 5 bubbles Reviewed 17 March 2014

I really enjoyed our stay at the Embassy Suites hotel. They have a great breakfast buffet and evening reception for guests. The restaurant on site had very good food. The staff is very attentive and friendly. It is in a great location for the Mall of America and the rooms are all 2 room suites. Overall, a great place to stay.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,098 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (156)
Date | Rating
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English first
Wahpeton, North Dakota
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 12 March 2014

Front desk staff (2 young ladies) was GREAT. Received early access to room & other rooms in group were convenient. Location is great for Mall of America & restaurants. The hotel can get extremely busy. Peak times could use more luggage carts, maybe a few could be in the store room and brought out at the peak times.

Room Tip: Corner (executive) room has a lot of space. North side can watch airplanes, but sometimes you also...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GH522013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fargo, United States
1 review
4 of 5 bubbles Reviewed 10 March 2014

Free parking (though you are not guaranteed to have a space as we found out), breakfast is by the book - but complimentary to those on a budget. VERY close to public transit to downtown. Very family friendly. The pool was filled with children, but they do have adult only hours which is nice. They could use some general improvements to the ceiling and walls - but overall, the price makes this a very good place to stay in the twin cities.

  • Stayed March 2014, travelled on business
    • Value
    • Location
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    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jonathan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 6 March 2014

We are your average family of 5 and don't often take overnight trips but it's been a long winter. With that said I would've liked to not have to worry about things that should've been included. We paid extra for wireless internet and when we got there they claimed to be having a network issue, which is fine except we were not issued a refund. When you would call the front desk for any reason the phone would ring for over a minute, every time. We utilized their pool on two separate occasions and both times they were out of towels which were supposed to have been provided. I could've been fine with that too if there had been a house phone in the pool area in order to notify someone from the staff. Also the temp of the pool seemed to be set too low for my children. There is a sign on the door when you exit the pool area to dry off completely. We left soaking wet and freezing! The floor just outside pool area is tile and obviously very slippery when wet. We could've got hurt or worse someone that walked on that wet floor after us could've been injured. After the first time to the pool I walked over to the front desk to ask for towels. There were only 2 staff members and their phones were constantly ringing. The employee asked me how she could help but while she was listening to me she had her hand on the telephone receiver, readying herself to answer it, which made me feel like a nuisance. We paid $17 for an in-room movie after we got the kids to bed to find out the color on the television was completely off! At that point we weren't going to call anyone from maintenance because of our three sleeping children. Free breakfast was great but don't plan on eating in their beautiful atrium because there won't be any available seating on a busy weekend. Overall nice hotel with some unfortunate oversights.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linds206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luvthesuitelife, General Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review, 7 March 2014
Dear Linds206
Thank you for taking the time to detail your stay. I am reviewing your information with my team to enhance services in the future. Look forward to seeing you in the future
Yvonne Jeziorski
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elkader
2 reviews
2 of 5 bubbles Reviewed 6 March 2014

Many faulty items in the hotel. There were no towels in pool area. The hot tub was not working. The elevators were unreliable. We requested additional bedding that never arrived. The breakfast was very good. The cooked to order omelets were the highlight of the weekend at the hotel.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luvthesuitelife, General Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review, 7 March 2014
Dear Dave_M_USA
Thank you for your review. I am happy that you enjoyed the cooked to order omelet and breakfast. We are reviewing your comments on the pool area and request for bedding to improve our service in those areas. Thank you again for taking the time to let us know.
Yvonne Jeziorski
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roseburg, Oregon
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 5 March 2014

this was the site for the Welsh Pony & Cob Society of America annual Meeting. We had been up for almost 24 hours by the time we finally got to the airport, and when the shuttle wasn't working, they had a taxi pick us up. Check in was quick, unfortunately the person before us had raised the temperature in the room to 84 degrees. The front desk advised us how to take care of the issue, and sent up a fan to help move the air in the room as we waited for the cooling to take effect. The only other issue was a phone in the room that didn't work, but since we were in meeting most of the time it didn't matter. The mattresses were comfortable, and the meeting rooms were very nice. If we came to Minneapolis on our own, we would stay here again.

Room Tip: We like a cooler room, the higher level rooms had all the heat from the atrium float up and be outsi...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave_M_USA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luvthesuitelife, General Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review, 7 March 2014
Thank you so much for making our hotel your welcome reception at the end of your flight. Your comments are very helpful in assuring that we continue to improve. Thank you very much. We look forward to seeing you in the future.
Yvonne Jeziorski
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minnesota
Level Contributor
605 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
4 of 5 bubbles Reviewed 22 February 2014

We have stayed at this hotel many times and the overall consistency has been good. We had 3 rooms this time around. The walls in each of the rooms could stand to be touched up. There's no need for black scuff marks on the walls because of chairs. But that is the only thing we found wrong with the rooms. The beds are very comfortable and the rooms very clean. Yes, the furniture is starting to get a bit worn, but overall everything was still in good shape. The pool area was great. The chefs and bartenders were friendly. The breakfast was good as usual. The clerk at check-in was below average which was surprising. She was not friendly and it seemed as though she was trying to push us through to get to the next family in line.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MinnesotaRandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luvthesuitelife, General Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review, 24 February 2014
Dear MinnesotaRandy
Thank you for staying with us multiple times. I appreciate your feedback. I will forward your "very clean" comment to housekeeping as we strive for high standards in that area. Your check in was less than I like to see. We have reviewed your comments to ensure each guest is given our undivided attention at check in. Thank you again and hope to see you soon.
Yvonne Jeziorski
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Minneapolis - Airport

Property: Embassy Suites by Hilton Minneapolis - Airport
Address: 7901 34th Ave S, Bloomington, MN 55425
Phone Number:
Region: United States > Minnesota > Bloomington
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Green Hotel in Bloomington
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Minneapolis - Airport 3.5*
Number of rooms: 310
Official Description (provided by the hotel):
The Embassy Suites Minneapolis Airport hotel near Mall of America is located close to many Bloomington MN attractions. Our complimentary shuttle provides transportation to the American Girl Store in Mall of America or Minneapolis St. Paul MSP airport just 1 mile from the hotel. Visit Nickelodeon Universe or the Water Park of America just minutes from this Bloomington, MN hotel. Our all-suite, full-service, upscale accommodations offer the ideal choice for the business or leisure traveler. Guests of the Embassy Suites Minneapolis Airport hotel stay in a spacious two-room suite complete with a refrigerator, microwave oven and coffee maker. Our complimentary cooked-to-order breakfast and complimentary manager's reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. Woolley's Steakhouse, winner of 2009 Minnesota's Beef Backer's award, is well known as the best steakhouse in the South Metro. We offer our guests a first class dining experience. Our 150 seat dining room overlooks running brooks and the tropical hotel atrium creating a dining atmosphere like no other. Cuisine offers wide variety of grilled meats, poultry and fish. Extensive lunch menu features include famous salad bar and a wide array of sandwiches and hot and cold entrees. Our fine dining menu offers daily Chef Specials. An excellent wine list accompanies your choice of entrees. Extensive dessert menu available for lunch and dinner. ... more   less 
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Also Known As:
Embassy Suites Minneapolis Airport Hotel Bloomington
Minneapolis Airport Embassy Suites
Embassy Suites Bloomington
Bloomington Embassy Suites
Embassy Suites By Hilton Minneapolis - Airport Bloomington, North America

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