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Homewood Suites by Hilton Minneapolis - Mall of America
Ranked #17 of 43 Hotels in Bloomington
Reviewed 24 February 2013

I was a guest with my two children, 9 &11 years old, we stayed Friday night until Tuesday morning over President's Day weekend. The hotel staff is amazing. Not one request that we had was judged or not taken seriously. I don't remember a hotel staff so nice. In addition, I am from Florida and knew I would be in Minnesota during a very cold time. I called ahead and expressed my concern of renting a car and driving in the weather conditions. The hotel told me it wasn't necessary to rent a car, they would shuttle me and my children whereever we needed to go throughout the weekend. No kidding! Not only did I save lots of money on a car rental, but they were true to their word. They took us where we needed to go with a happy smile on their face. Billy, Jim were are favorite drivers.... I think by the time of the end of our trip - we had 12 pillows in our room (boys will be boys!) and no one ever complained!
I recommend this hotel. This is a first time for me to take the time to write on TripAdvisor. Happy Times!

  • Stayed: February 2013, travelled with family
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1  Thank KittyKatSarasota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this reviewResponded 26 February 2013

Thank you! Your review gives us all the warm fuzzies! With the Mall of America right accross the streeet, we get quite a few guests from other parts of the country. Not everyone enjoys our wonderful winter wonderland as much as us;) We try our best to make sure our guests know that we can accommodate 99% of the requests. We hope you come visit again soon and don't worry about a rental car, Billy and Jim will get you anywhere you need to go!

Robyn Goolsbey
General Manager

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905 - 911 of 1,113 reviews

Reviewed 21 February 2013

This Homewood Suites was simply excellent, I thoroughly enjoyed my stay, in fact I had the pleasure of returning the next week and chose to stay at the same facility even though it was a bit further from the location that I would be conducting my meetings. It was worth it without any doubt. Thanks for maintaining such a lovely facility. All of the Amenities were top shelf. The location was excellent directly accross from the Mall of America which was truly a sight to behold.

  • Stayed: February 2013, travelled on business
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1  Thank Norm C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this reviewResponded 22 February 2013

Thank you!! We sincerely appreciate your kind words. It's such a joy to be able to share with the staff how much they are appreciated by their guests. We can't wait to have you back and will make sure your next visit is even better!

Robyn Goolsbey
General Manager

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Reviewed 21 February 2013

We always stay here when we're in the Minneapolis area because it's a beautiful hotel with great accomodations. The food is great and the staff are friendly. The location is very close to Mall of America and the MSPS/St Paul airport.

Room Tip: There are no bad rooms
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  • Stayed: February 2013, travelled as a couple
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1  Thank Tami_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this reviewResponded 22 February 2013

We appreciate your return business! Clean rooms and friendly service is our #1 goal and the entire staff is committed to excellence. We can't wait to see you again:)

Robyn Goolsbey
General Manager

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Reviewed 17 February 2013

The front desk staff was welcoming and friendly. Thanks for the nummy treats at the front desk. The room was nice and clean and we felt like we were back on a cruise boat with the fun "towel swans" with Dove chocolate:) Breakfast was very good and the service was excellent and timely. Your location is ideal, since you are right across the street from MOA, and one can walk or take the shuttle. Thanks for a relaxing and memorable stay...we will be back and speak well of you! Thanks also for offering complimentary coffee, hot chocolate, and tea ALL DAY:) May you be blessed for going above and beyond in creating a "homey homestead"!

  • Stayed: February 2013, travelled as a couple
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2  Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this reviewResponded 20 February 2013

Thank you! Your kind words are exactly what motivates us to raise the bar with each and every guest! We love to hear that new things we try, such as the swans, get noticed. Our housekeeping team in continually learning new and fun things to do with everyday items you find in every guest room. Our goal is to be different and stick out! I'm glad you liked our breakfast. This is one area that we have been focusing on and are continually changing it in order to provide the best service and options. We look forward to seeing you again!

Robyn Goolsbey
General Manager

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Reviewed 12 February 2013

Thanks to the blizzard that hit the northeast my flight was cancelled leaving me stranded in Minneapolis. After reading other reviewers comments on TripAdvisor I made reservations to stay at the Homewood Suites. I like the convenience of this hotel; spacious room, the kitchenette, and the breakfasts and dinners during the work week. I love the fact that Homewood Suites offers free WIFI for their guests. Other hotels should take a page out of their playbook and follow suit. This is a nice hotel with some of the friendliest staff onsite. Nancy, at the front desk took my reservations over the phone and when I arrived she greeted me warmly. My room was ready and super clean. I had the best night’s sleep in their comfy beds… the pillows are the best. If you’re a business traveler or traveling with a family this would be a nice place to stay. Just make sure you have enough money to spend at the Mall of America.

Room Tip: Stayed on the 7th floor away from the elevator and it was very quiet. I was only awoken by people ou...
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  • Stayed: February 2013, travelled on business
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Thank Shannon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this reviewResponded 13 February 2013

Being stranded is never fun but we are thrilled you were stranded with us! No matter what the situation, we strive to make everyone's accommodations the best we can. I'm thankful we were able to do that for you! Our friendly staff is always ready to exceed guest expectations and I'm glad we got the feedback to prove it. We hope you get "stranded" with us again soon!

Robyn Goolsbey
General Manager

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Reviewed 9 February 2013

I recently stayed at the Homewood Suites for a business trip and I was very impressed. The hotel is conveniently located near the airport as well as being very close to the Mall of America. There is a complimentary shuttle from the airport and they arrived within 10 minutes of being called. The rooms are well decorated, quite large and very affordable. These are suites, complete with full-size refrigerator and amenities. The hotel will even do grocery shopping for you if you fill out a shopping list. I didn't take advantage of this but it is a very nice option.

The hotel staff is very friendly and accommodating. I was able to take advantage of the free shuttle to the Mall and, again, the drivers were very courteous and friendly.

The low rates for the hotel, combined with the amenities and friendly staff make this an excellent hotel.

  • Stayed: February 2013, travelled on business
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Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this reviewResponded 13 February 2013

I was very happy to read your wonderful comments today! I'm glad to hear you enjoyed our shuttle rooms and our staff exceeded your expectations. I think most guests would agree; having the kitchenette really is useful even for short stays! As for the shopping we just want to make everyone's stay easy. They more we can do for you, the happier you are! Hope you get to stay with us again soon!

Robyn Goolsbey
General Manager

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Reviewed 8 February 2013

We love to stay at this hotel whenever we fly out of Minneapolis. The staff at this hotel are amazing, we have stayed many times and it is always a great experience. Within walking distance to the Mall of America, we enjoy walking over for some pre-trip shopping and of course the great restaurant selection. The best part is that we arrange to leave our car at the hotel while we are out of town and they take us to the airport and pick us up. They even provide a complimentary “breakfast bag” for the early morning flights. I highly recommend this hotel.

  • Stayed: January 2013, travelled as a couple
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Thank Darla428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this reviewResponded 9 February 2013

We are thrilled and appreciative that you took time to write this review! It’s nice to hear you and your family enjoyed your visit with us and that we were able to meet your travel needs. Our park and fly package is a convenient alternative to the airport parking ramp. Less expensive too:) We hope you have a wonderful vacation and hope to see you again soon!

Robyn Goolsbey
General Manager

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Additional Information about Homewood Suites by Hilton Minneapolis - Mall of America

Address: 2261 Killebrew Dr, Bloomington, MN 55425-1881
Phone Number:
Region: United States > Minnesota > Bloomington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Bloomington
#9 Romantic Hotel in Bloomington
#12 Business Hotel in Bloomington
Price Range: £85 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Minneapolis - Mall of America 3*
Number of rooms: 144
Official Description (provided by the hotel):
The Homewood Suites Minneapolis Mall of America is located directly across the street from America's largest indoor shopping complex. We are centrally located and only a few miles from Minneapolis-St Paul and minutes from the airport. Guest enjoy the comforts of home with our one or two-bedroom suites that include a stove, refrigerator and dishwasher as well as complimentary wireless internet. Complimentary full hot breakfast is served daily with free evening dinner available Monday-Thursday. Park and Fly packages available. ... more   less 
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Also Known As:
Homewood Suites By Hilton Minneapolis - Mall Of America Hotel Bloomington
Homewood Suites Minneapolis
Homewood Suites Bloomington
Homewood Bloomington
Hilton Bloomington
Bloomington Homewood Suites
Bloomington Hilton
Homewood Suites By Hilton Minneapolis - Mall Of America Bloomington, North America

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