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Crowne Plaza Hotel Minneapolis - Airport West Bloomington
Ranked #16 of 43 Hotels in Bloomington
Certificate of Excellence
GreenLeadersBronze level
Ankeny, Iowa
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Disappointed don't believe the reviews”
Reviewed 20 November 2013 via mobile

Called multiple times ahead of time to ensure that the two rooms I had booked were connecting. After arriving at 11pm we got to our rooms and guess what.... The rooms were not connecting. So we moved rooms at now close to midnight... got to our room and I must say we were disappointed...the rooms smelled musty like a basement that had been flooded. The curtains were stained. Overall very poor Crown Plaza. Don't stay here.

Stayed November 2013, travelled with family
Helpful?
1 Thank GeraldZIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrowneFOM, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review, 22 November 2013
We appreciate you taking the time to provide feedback on your recent stay. We apologize for not fulfilling your request for connecting rooms and that our cleanliness was not up to standard. The hotel has addressed these issues and used them as a training tool moving forward. We hope you enjoyed the rest of your vacation and that you will consider using the hotel the next time your travels bring you to the area.
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843 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (167)
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English first
Carter Lake, Iowa, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 November 2013

Rooms were clean and staff extremely friendly. Great pool and easy access to the mall which was nice for my family. Bar staff and atmosphere was great! Nice place to stop and watch the game before bed. I think from the minute we stepped foot through the doors until the moment we left the service and staff were phenomenal and family friendly!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GretchenW_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review, 6 December 2013
Thank you for the nice review. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, MI
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 November 2013

Whenever I travel to our Corporate Offices I request to stay here. I love that they have a Women's Only floor for the female business traveler and the staff goes above and beyond to accommodate your every need. Trans Supervisor Doug is ready and willing to shuttle you wherever you need to go- saving me the hassle of renting a car and figuring out traffic patterns. He'll get you to and from the office, airport, even the mall on-time, every time.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AEMRochester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg, Canada
Level Contributor
86 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 13 November 2013

Checked in to the hotel and noted that the were an IHG members so with our status we were able to get a free upgrade to a suite. Room was very nice, sheets were soft and bed was comfortable. Room had everything you require. A couple things to note, they do not have free breakfast and their resturant and bar are a tad pricey, but there are plenty of places to eat close by. Hotel is suited in a business park about 6 mins drive away from Mall of America

Room Tip: They apparently have rooms specially for having a good nights sleep, as well as female only floors i...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank a1wonder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bismarck, North Dakota
1 review
Reviewed 9 November 2013

From the minute we stepped foot through the doors until the moment we left the service and staff were phenomenal. Everyone we encountered was so friendly and down to earth, they go out of their way to make you feel at home. I would bring my family back in a heart beat. A big thank you to everyone for making our stay so enjoyable.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 3beautys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskatchewan, Canada
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 9 November 2013

We needed a quick sleep between flights and the Crowne Plaza worked perfectly for us. The shuttle service was very handy. Check in and check out was quick and easy. Our meal in the restaurant was delicious. Complimentary coffee was available at 3:30 a.m. in the lobby for the shuttle ride back to the airport. Our only regret is that we didn't get a longer stay!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChillyMillie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
69 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 November 2013 via mobile

I got luck on this one. I this on e with top secret hotels through the other guy. Sorry TripAdvisor. The place is the best. Desk clerk looked at me kinda funny though. I guess I was not dressed up to stay here. He still gave me excellent service. Shuttle service a little slow though. I think the shuttle was full and just left. This place is super nice. I am a truck driver and really do not get to enjoy most places I stay at but I really enjoyed this place. I will be back and I do recommend this hotel to friends and family.

Stayed November 2013, travelled with friends
Helpful?
Thank Tulmyster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Minneapolis - Airport West Bloomington

Property: Crowne Plaza Hotel Minneapolis - Airport West Bloomington
Address: 5401 Green Valley Drive, Bloomington, MN 55437-1002
Phone Number:
Region: United States > Minnesota > Bloomington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Bloomington
#5 Green Hotel in Bloomington
#11 Family Hotel in Bloomington
#11 Romantic Hotel in Bloomington
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Crowne Plaza Hotel Minneapolis - Airport West Bloomington 3.5*
Number of rooms: 256
Official Description (provided by the hotel):
The award winning Crowne Plaza Bloomington is The Place to Meet. Whether you re here on a business trip, attending a meeting, on vacation or shopping at the Mall of America , your comfort and success are paramount. Located in the heart of the Bloomington, MN business district and just minutes from the Minneapolis/St. Paul International Airport (MSP) and the Mall of America (MOA) with easy access to both downtown Minneapolis and St. Paul. Complimentary transportation is available to MSP Airport as well as Mall of America. The Crowne Plaza Bloomington hotel near Mall of America features a contemporary hotel design and leading edge technology that includes complimentary high-speed Internet access throughout, 42 high definition televisions in every room, a state-of- the-art fitness center with Precor equipment, core and balance accessories, and a Jr. Olympic sized indoor pool. Comfortably appointed hotel rooms, a full service restaurant and lounge, and the Priority Club Rewards hotel loyalty program makes this hotel The Place to Meet. The hotel was featured on NBC s Today Show for its unique women s floor, featured as one of the Best Airport Hotels by Business Week Online, rated one of the Top Hotels by the MSP/St Paul Business Journal, and the recipient of the Meeting Service Excellence Award from Crowne Plaza. ... more   less 
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Also Known As:
Crowne Plaza Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington North America

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