Loved this hotel! The decor was classy yet comforatble, the staff was exceptional and everything was very clean. The food in the restaurant was very tasty and the prices reasonable. Although I don't think the hotel is new, our room showed very, very little wear and tear.
There was one maid in particular who I felt embodied excellent customer service. While I was waiting for my husband to park the car, I was struggling to move a number of bags to a seating area. She saw me and offered to help me take my things to my room, even though she was busy tidying up the entry way. Later, I saw her down by the pool and she was scrubbing the floor with so much energy and dedication! I could see, by her example, that the staff are what make a place great. Everything was clean and I could see why!
- Official Description (provided by the hotel):
- The award winning Crowne Plaza Bloomington is The Place to Meet. Whether you re here on a business trip, attending a meeting, on vacation or shopping at the Mall of America , your comfort and success are paramount. Located in the heart of the Bloomington, MN business district and just minutes from the Minneapolis/St. Paul International Airport (MSP) and the Mall of America (MOA) with easy access to both downtown Minneapolis and St. Paul. Complimentary transportation is available to MSP Airport as well as Mall of America. The Crowne Plaza Bloomington hotel near Mall of America features a contemporary hotel design and leading edge technology that includes complimentary high-speed Internet access throughout, 42 high definition televisions in every room, a state-of- the-art fitness center with Precor equipment, core and balance accessories, and a Jr. Olympic sized indoor pool. Comfortably appointed hotel rooms, a full service restaurant and lounge, and the Priority Club Rewards hotel loyalty program makes this hotel The Place to Meet. The hotel was featured on NBC s Today Show for its unique women s floor, featured as one of the Best Airport Hotels by Business Week Online, rated one of the Top Hotels by the MSP/St Paul Business Journal, and the recipient of the Meeting Service Excellence Award from Crowne Plaza. ... more less
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- Also Known As:
- Crowne Plaza Bloomington
- Crowne Plaza Hotel Minneapolis - Airport West Bloomington North America