We expected a far better experience in this hotel as it rated # 7 on the Trip Advisor list for the area.
I had read previously that the shower doors leaked and the lighting was poor but thought perhaps it was overstated. It wasn't. The bathrooms, although redone were very poorly designed, tiny and terribly under lit. There was nowhere where I could put my makeup on. Even my husband had a difficult time shaving. And the leaking shower….. there was an inch of water on the floor when I finished. When I spoke to staff about it they asked if I wanted more towels to clean it up!
Yes, the room was clean, yes, the staff were quite personable, the sheets were smooth and the bed was comfortable, but a major part of a good hotel experience for me is a decent bathroom.
Everything else was just ok. I think if your company or business was paying the bill you'd think it was fine but for tourists it was mediocre at best.
- Official Description (provided by the hotel):
- The award winning Crowne Plaza Bloomington is The Place to Meet. Whether you re here on a business trip, attending a meeting, on vacation or shopping at the Mall of America , your comfort and success are paramount. Located in the heart of the Bloomington, MN business district and just minutes from the Minneapolis/St. Paul International Airport (MSP) and the Mall of America (MOA) with easy access to both downtown Minneapolis and St. Paul. Complimentary transportation is available to MSP Airport as well as Mall of America. The Crowne Plaza Bloomington hotel near Mall of America features a contemporary hotel design and leading edge technology that includes complimentary high-speed Internet access throughout, 42 high definition televisions in every room, a state-of- the-art fitness center with Precor equipment, core and balance accessories, and a Jr. Olympic sized indoor pool. Comfortably appointed hotel rooms, a full service restaurant and lounge, and the Priority Club Rewards hotel loyalty program makes this hotel The Place to Meet. The hotel was featured on NBC s Today Show for its unique women s floor, featured as one of the Best Airport Hotels by Business Week Online, rated one of the Top Hotels by the MSP/St Paul Business Journal, and the recipient of the Meeting Service Excellence Award from Crowne Plaza. ... more less
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- Also Known As:
- Crowne Plaza Bloomington
- Crowne Plaza Hotel Minneapolis - Airport West Bloomington North America