We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Clueless Staff - Sent me out into Tornado Storm”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Extended Stay America - Minneapolis - Bloomington
Ranked #42 of 43 Hotels in Bloomington
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
“Clueless Staff - Sent me out into Tornado Storm”
Reviewed 29 August 2007

The brain dead staff at this hotel did not have my room ready and sent me out into a tornado packed hail-storm. Thanks alot guys for the warning when you told me to go to the branch down the street. It takes 2 hours to get "down the street" and i'm lucky I hid under an underpass during the storm. Very poor customer service... PLUS they didn't tell me when I made my reservation there was a chance my room would not be available which is the stupid policy of this place.

  • Liked — The room was expensive but big
  • Disliked — The staff there is terrible
  • Stayed June 2004, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
5 Thank savvy11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

115 reviews from our community

Traveller rating
See reviews for
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Kirkwood, MO
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 18 August 2006

My wife and I stayed there just one night, as it was close to the airport and reasonably priced. A couple of things marred our stay: first of all, the pillows are very thin and skimpy. I'm not much of a prima donnna (or don, I guess) but their pillows were quite insubstantial. Secondly, they must not have been looking too closely at their guest register because at 2:45 AM another guest opened our door with a key provided by the front desk, thinking he had found his room. Needless to say, it took some time for us to get back to sleep.
You get what you pay for, and here you don't get much but a roof, a clean room and bathroom, and proximity to the airport.

  • Stayed August 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
4 Thank UBBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
White Rock, BC Canada
Level Contributor
98 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 26 October 2005

Because we could not find any detailed reviews of this hotel, we were kind of leary booking a room here, but took the plunge and booked a room anyways. What a pleasant surprise!

Extended Stay America consists of larger sized studio hotel rooms, which includes a kitchenette. If you stay a week or longer you will get a better rate than just staying a few days, hence the name Extended Stay.

Our room consisted of a very comfortable King Sized Bed with cherry wood furnishings, desk and small kitchen table, an arm chair recliner, 26" television with several movie channels, free local telephone calls and free parking. The kitchenette included a full sized fridge, 2 burner hot plate, toaster, microwave and coffee maker. There is no Oven. Free coffee was provided for the first nights stay only. Iron & Ironing board in your room for your convenience. Soap was provided, but no shampoo/conditioner or blow dryer. Although, when we requested a blow dryer, the front desk gladly provided us with one for the duration of our stay. There is no pool or health club, but the hotel has a freebie deal with Bally's fitness, if you want to work out or swim (inquire at front desk).

Because of the lower room rates, maid service is limited to twice weekly. A refresh service on day 4 which includes taking out the garbage, clean towels, making the bed and vacuuming only. A full cleaning service is provided on day 7.

Cub Foods - a large grocery store and Perkins Restaurant are nearby the hotel on 84 St. The Green Mill restaurant on 94 St. W. by the Holiday Inn serves incredible deep dish pizza and chicken wings. It is probably best to have a rent a car from this location, it is very easy and straight forward to get around. The Mall of America is a 5 minute drive from the hotel, the airport about 15 minutes away. Famous Daves BBQ at the Mall of America is a must try. St. Louis ribs and chicken is yummy. Drunken apples as a side order is a must. Your choice of 5 different BBQ sauces in big bottles right at your table.

This hotel is located a little farther inland from major highways than the other major chains whose hotels sit closer to the 6 lane highway. We prefer less road and traffic noise for sleeping. Over all we found the hotel, clean, quiet, with friendly and helpful staff. We would not hestitate to recommend this hotel to others or stay here again. Great value.

Stayed October 2005
6 Thank travels_frequently
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jax, FL
Level Contributor
166 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 20 June 2004

Rated above average for value. Recommend booking directly to hotel versus online due to overbooking by company, according to general manager. Booked online for two beds, ended up with one bed first night because of such. First time experience in reservations. General manager was a good troubleshooter and made proper corrections and compromises for our stay.

7 Thank Dara50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Bloomington
0.4 mi away
Candlewood Suites Minneapolis - Richfield
0.3 mi away
Four Points by Sheraton Mall of America Minneapolis Airport
1.7 mi away
Comfort Inn Airport
Comfort Inn Airport
#36 of 43 in Bloomington
3.5 of 5 bubbles 497 reviews
Show Prices
Show Prices
Show Prices
1.6 mi away
AmericInn Hotel & Suites Bloomington East - Airport
0.6 mi away
La Quinta Inn Minneapolis Airport Bloomington
2.4 mi away
Park Plaza Bloomington
Park Plaza Bloomington
#35 of 43 in Bloomington
3.5 of 5 bubbles 844 reviews
Show Prices
Show Prices
Show Prices

Been to Extended Stay America - Minneapolis - Bloomington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Minneapolis - Bloomington

Property: Extended Stay America - Minneapolis - Bloomington
Address: 7956 Lyndale Ave S, Bloomington, MN 55420-1133
Phone Number:
Region: United States > Minnesota > Bloomington
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #42 of 43 Hotels in Bloomington
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Extended Stay America - Minneapolis - Bloomington 2.5*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hotels.com, Expedia, Odigeo, Extended Stay, Priceline, TripOnline SA, Traveltool, S.L.U. and Cancelon so you can book your Extended Stay America - Minneapolis - Bloomington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay America Bloomington
Bloomington Extended Stay
Extended Stay Bloomington
Extended Stay America - Minneapolis - Bloomington North America

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing