We had stayed at this Crown Plaza several years ago for the same event that brought us back a few years later. We loved our stay last time, but this time it was somewhat lacking.
Upon checking in the gal was friendly, but never let me finish a sentence. She was hurried except I was the only one at the counter. We had a large room, bed was comfortable, but the bathroom was pretty outdated. I was surprised by a jacuzzi bathtub in the bathroom, although it had mildew growing in the caulking around the tub. The room itself was very cold as was the bathroom. We turned the heat up, but it didn't seem to heat the room and only upon leaving did we find a blanket in the closet, we surely could have used it.
The lounge served a fantastic burger, but didn't have beverages available that were on the menu. Breakfast both mornings was good, the first morning we had room service which was quick, hot and accurate. The second morning we had breakfast at the restaurant and it was also very good. My husband had the buffet and I ordered off the menu, which is basically the same menu for room service.
I would go back to the Crown Plaza, as it is convenient to everything I want to visit, but it would be great to see some facelifts in the rooms.
- Official Description (provided by the hotel):
- Welcome to Minneapolis/St. Paul! Enjoy your stay at the closest Crowne Plaza Hotel & Suites to the Mall of America and MSP International Airport! The Crowne Plaza Hotel & Suites MSP Airport / Mall of America is located in the heart of Bloomington, MN and is 15 minutes from downtown Minneapolis or St. Paul the Target Center and Mpls Convention Center. Suites: We offer more than 100 beautifully decorated suites with bedroom and spacious living room. All suites are equipped with two televisions, a refrigerator and microwave, two telephones and well-lit dining and work table. Features: The hotel offers free high-speed wireless Internet in all guest rooms. A fitness room allows you to stay on that fitness plan, or relax while traveling. Everyone enjoys our Junior Olympic sized pool. Meetings: We feature over 14,000 square feet of flexible meeting space. Location: For your convenience, we are located off of I-494 and 34th Avenue at the intersection of E. American Blvd & 34th Avenue with free parking. ... more less
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- Also Known As:
- Holiday Inn Bloomington
- Bloomington Holiday Inn
- Crowne Plaza MSP Airport - Mall Of America Bloomington/Minneapolis, North America