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“Pretty Good”

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Hilton Minneapolis/Bloomington
Ranked #8 of 42 Hotels in Bloomington
Certificate of Excellence
GreenLeadersSilver level
Level 6 Contributor
105 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Pretty Good”
Reviewed 25 May 2012

About four years old and my room was clean, spacious and the bed was great. Bathrooms good size with walk-in showers. Staff at check-in was great. Couple items to consider...walls are pretty thin so you can hear others, food for some of our meetings was simply average, and the place is adjacent to a highway, but nothing to speak of within walking distance.

In and out for meetings....worked fine.

Room Tip: Rooms higher up we're great.
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BTrun78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimwaldvogel, General Manager at Hilton Minneapolis/Bloomington, responded to this review, 1 June 2012
We appreciate the opportunity to service the needs of your group and value the business your organization provides us! We regret not being able to provide you quality of food that you expected. We are constantly working to improve our menu offerings and your comments will help us improve in this area. As usual if there is anything else we can do to enhance our services please let us know.

Jim Waldvogel,
General Manager
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1,105 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (122)
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English first
Oahu, Hawaii
Level 6 Contributor
105 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 21 May 2012

As a business or leisure traveler, the Hilton in Minneapolis at Bloomington is a treasure in quality and customer service. They know how to treat their guests! The hotel is situated on the outskirts of downtown and less than 10 minutes from the International Airport. They have a wonderful and efficient complimentary shuttle bus that will transport you to and from the airport. You can also use it to get to the famous Mall of America, which is very close to the hotel. The shuttle bus will even take you anywhere within a 5 mile radius. Utilize it to get to the nearest Light Rail Station (28th Street Station). This takes you downtown. Once at the station, purchase your tickets at the machines outside on the platforms. You can buy single tickets or an All Day Pass. The shuttle bus is able to pick you up after a day at the mall or rail station. Make your reservations with the front desk to assure drop-off and pick-up times. The drivers are friendly, very courteous, on time and knowledgeable. If they don't know something, they will find out for you without you having to ask. If you're lucky to get Michael, he's a great storyteller with a good sense of humor.

The area is peaceful, nice, close to the freeways and other businesses. There is a lovely restaurant and lounge on the premises, but if you prefer, you can walk to the Denny's across the street or the Pub & Grill next to it. Breakfast at the hotel is either buffet or an entree from the menu. You can have an omelet or waffle made fresh to order. It's your choice!

The rooms were clean, spacious, comfortable with brand name toiletries and they're not cheap about giving you more if necessary. Now, the water pressure of the shower and toilet were not strong enough. You may have to wash longer and flush more than once. The hotel is newer, established in 2008, therefore modern in design and updated.

An indoor pool, outdoor pool, jacuzzi, 24 hrs fitness and 24 hrs business center is available. The lobby area is great for lounging. Internet and wireless is accessible throughout the hotel. If you have a car, no problem. There's ample complimentary parking on the property.

The customer service at this hotel is superior! The staff definitely aims to satisfy and impress. This Hilton is well equipped for business and leisure travelers. Warning: You can easily spend an entire day at Mall of America!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tinaglobetreks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimwaldvogel, General Manager at Hilton Minneapolis/Bloomington, responded to this review, 1 June 2012
Thank you for taking a moment to share your experience. I am happy to hear you found the location, service level and amenities to your liking. We look forward to servicing your travel needs at the Hilton Minneapolis/Bloomington should you return to the Twin Cities area.

Jim Waldvogle,
General Manager
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Lake View, Iowa
Level 5 Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 21 May 2012

This hotel was very nice and the price was nice too!

Room was very clean, well decorated and there was a nice high-definition flat screen television. I always like the blow dryer that isn't tethered to the wall, which was provided. Bed slept very well and the noon checkout was appreciated.

My only suggestions/criticisms: They could have provided a couple of extra towels/washcloths. Only got 2 of each and I could have used 1 extra washcloth at least. The bathroom lighting was a bit dim/yellow from the light fixtures and made it tricky to apply makeup.

Overall, it was a very nice stay.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NatalieRM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimwaldvogel, General Manager at Hilton Minneapolis/Bloomington, responded to this review, 1 June 2012
Thank you very much for taking the time to share your experience in your review and with your pictures. I am very happy to hear that you found the amenities of the property to your liking, and I appreciate your feedback about the towels and bathroom lighting. Hope to see you return soon! Safe travels.

Jim Waldvogel,
General Manager
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Minneapolis, MN
Level 2 Contributor
9 reviews
Reviewed 18 May 2012

I found the opposite, my Meeting was a big success and everyone seemed to know exactly what to do, me being an amateur.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimwaldvogel, General Manager at Hilton Minneapolis/Bloomington, responded to this review, 1 June 2012
It was our pleasure to host your event, and we look forward to hosting more of your functions. Thanks again!

Jim Waldvogel,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 May 2012

Nice hotel, but never never never plan an event here. They are impossible to work with and even when you give feedback and work with managers nothing will improve.

Stayed May 2012, travelled with friends
Helpful?
1 Thank Guest G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimwaldvogel, General Manager at Hilton Minneapolis/Bloomington, responded to this review, 1 June 2012
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

Jim Waldvogel,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
Level 6 Contributor
116 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 9 May 2012 via mobile

Stayed here for a meeting recently. Looks brand new, vibrant, nice restaurant, great meeting space. Definitely a great place to stay!

Stayed May 2012, travelled on business
Helpful?
2 Thank CLT_28211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimwaldvogel, General Manager at Hilton Minneapolis/Bloomington, responded to this review, 1 June 2012
We appreciate the opportunity to service the needs of your group and value the business your organization provides us! As usual if there is anything we can do to enhance our services please let us know.

Jim Waldvogel,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chatham, New Jersey, United States
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 May 2012

we had a wedding at this hotel where 80% of the guests were from out of town. we had a wonderful experience and would recommend it for both travel and parties. the food is amazing (same kitchen as the Chop House, a wonderful restaurant in Bloomington). The breakfast was amazing, better than a typical hotel breakfast. Working with Kelly and Mariam in catering was easy, and the front desk staff was so accommodating. The location is great- 494 and France Ave. the shuttle will take you to the mall or the airport, and even took us to a bar down the street. Customer service is great, I would definitely get married there again!!

Room Tip: the breakfast was awesome, the shuttle service was a HUGE plus
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Katie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jimwaldvogel, General Manager at Hilton Minneapolis/Bloomington, responded to this review, 1 June 2012
Thank you very much for taking the time to share your experience and congratulations! I am very happy to hear that the staff took such good care of you and I will let Kelly and Mariam know they contributed to your enjoyment. Hope to see you return soon!

Jim Waldvogel,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Minneapolis/Bloomington

Property: Hilton Minneapolis/Bloomington
Address: 3900 American Blvd W, Bloomington, MN 55437-1117
Phone Number:
Region: United States > Minnesota > Bloomington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Bloomington
#2 Green Hotel in Bloomington
#3 Business Hotel in Bloomington
#4 Luxury Hotel in Bloomington
#7 Family Hotel in Bloomington
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Minneapolis/Bloomington 4*
Number of rooms: 256
Official Description (provided by the hotel):
Located nearby Mall of America and Minneapolis St. Paul International Airport, this contemporary Hilton property, with its glistening glass and brick exterior, offers guests unparalleled friendly service in a warm and welcoming environment. The full service Hilton Minneapolis/Bloomington will provide every array of amenity and serve as the perfect destination for both business and leisure travelers. Coupled with our premiere food and beverage offerings in our savvy Bloomington ChopHouse Restaurant and the Olive Lounge, we aim to delight your senses. ... more   less 
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Also Known As:
Hilton Minneapolis/Bloomington Hotel Bloomington
Hilton Bloomington
Bloomington Hilton
Hilton Minneapolis/Bloomington North America

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