I travel the country for business and usually stay at Super 8 (class). Usually they are decent for the price and I never have anything bad to say. This Super 8 in Blue Earth, MN was so bad it compelled me to write this review.
Staff was very rude, they overcharged my card by $700 and still no sign of refund. After I was promised a refund by the GM, my card was charged again!
Room was not clean, there was food and hair in unit upon arrival, which the staff did nothing about. The lady at the front desk was on the phone with her boyfriend and simply asked him to hold on while I was there at the desk. She was very put off and rude to me.
Tony, the GM is the worst excuse for a manager I have ever encountered! Was very rude and condescending, must not have a good selection in that town. Was not even aware of his own policies - I had to correct him twice and he had to call corporate to confirm I was right.... As if the customer isn't ALWAYS right!
Price was fair, but definitely worth a few extra $ to stay somewhere with better service. Go elsewhere, you'll regret it if you don't.More