I have eaten at Culver's a number of times and I have experienced all of the problems that people tend to complain about; too slow, orders are wrong, and expensive food. It is very true that Culver's is slower than a McDonald's or a fast food place, but that is because Culver's is not a fast food restaurant. It is a hybrid of a sit-down and fastfood, with the service and quality of a sit down (everything is freshly made to order, and you can customize everything how you want it, also friendly service and a nice atmosphere) at a price that is much more comparable to a fast food chain (especially since you don't have to tip!).
You can't go into a place like this expecting the speed and price of fast food while expecting the quality of a 4 star sit-down. Be realistic people. Also, it has some of the friendliest staff out of any restaurant I have been to, be that a sit-down place or fast food, and it is generally pretty clean (last time I was there they told me they check and tidy up the bathrooms every half hour!).
I love the food and service that Culver's provides and although I will admit it is amazing how often minor mistakes are made on my order, they are always quick to fix it and are very generous with their coupons.
Culver's has my vote as my favorite restaurant and its menu variety, friendly service, and delicious flavors will have me coming back again and again.
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