It is lovely when you stay at a hotel regularly and instead of the staff getting used to you and becoming complacent, they just seem to get better.
I have reviewed the Quality before, great food, a great atmosphere and for me, a great location for my ridiculous amounts of travel.
To review every time that I stay would far too repetitive and not helpful, but having stayed again last week, I thought it important that I update Trip Advisor.
I stayed for two nights, firstly the food; excellent! I had never experienced an issue with the food in the past but to be honest now it is a clear step on from previous visits in 2013. I’m not sure if It’s a new chef or team but the difference was noticeable at both breakfast and evening meal, both in menu choice and delivery. The staff were great as always, well presented, clean, not imposing and quietly efficient; and I'll take the opportunity now to say "thanks" to the bar staff for remembering what my drink is, always a nice touch when it’s just served with a “usual sir”? .
The hotel remains clean and fresh with cool music humming away in the background, fresh flowers and attention to detail, which is often so easily lost a couple of years after a re opening, and not showing any obvious signs of battle scars from what was no doubt a very busy festive period. Finally and for once, I actually got into to the leisure centre this trip, it’s great, its clean, modern and organised with all equipment working. The pool is a great standard for a “hotel” pool.
I have worked away from home for many years and have had many "regular" hotels, this is the best. As many can relate, It’s hard being away from a wife and very young children for days at a time, but the Quality team are good, very good, yes I can see from other comments that occasionally there may be the odd bad day, who doesn’t have them?, but for me every visit they try to make me feel more at home. Whoever leads this team has got it right and I've stayed in a lot of hotels.. Thanks again and highly recommended.
- Official Description (provided by the hotel):
- QHB - The North East's most 'fresh, funky chic...FOUR STAR' Hotel.The Quality Hotel Boldon is one of the regions newest and stylish hotels combining the standards and quality of a four star venue.Our unrivaled location is central to Newcastle, Sunderland, Durham, Washington and South Tyneside with easy access from all major networks and public transport. QHB needs to be on the top of everyone's list of places to visit!BedroomsIt's not all about hard work and no play... Here at QHB we have 82 en-suite bedrooms. Complimentary Wi-Fi rules the airwaves and our 32" plasma TV's will keep you entertained. Great beds for sleepy heads, en-suite bathrooms with bath and shower, IPod Docking stations (on request) and digital TV. We also offer same-day laundry, toiletries, room service, hairdryers, ironing facilities and complimentary tea and coffee making facilities.The Grill & Lounge Restaurant, The heart and soul of QHB, a dining concept which is simple, offer the highest standard of service in a relaxed and unrivaled setting... A touch of sophistication with a fusion of Grill and Home-cooked inspired menu. With a wine list to match and a cocktail list that will leave you stirred but not shaken!Boldon Fitness, after one of our team gives you a quick induction on the state of the art, 28-piece cardiovascular and resistance equipment in our gym, you can wind down in our 15 metre heated swimming pool. We also have a Sauna for complete stress reduction, relaxation and all-around better health. Then lie back in our 12 seat Jacuzzi or steam away your worries in the fragrance Steam room. Perfect for those who need time to unwind and recharge before bravely heading out onto the corporate front line.Meetings & Conferences. We are a purpose built superior conference venue with state of the art facilities hosting events for a total capacity of 425 delegates. Eight versatile conference and banqueting suites are at your disposal for whatever event you may be planning. QHB also houses a dedicated conference floor which has five meeting rooms with secured access that can be hired exclusively with a dedicated conference lounge. All suites are equipped with air-conditioning, state-of-the-art AV systems and complimentary Wi-Fi. Car Park. Access to car park complimentary for all guests and residents. ... more less
- Reservation Options:
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- Also Known As:
- Sunderland Quality Hotel