I came for a 1 night break with spa treatments for my boyfriends birthday. The overall service was inconsistent. Check in was hectic, we were not told check out times or breakfast times and I felt that the receptionist was a little unprofessional. The Porter was exceptionally happy and friendly and actually came to find us to tell us our room was ready which we really appreciated. The staff in the restaurant seemed away with the faeries and the service wasn't that great but the food was excellent - compliments to the chef. My partner is a head chef himself and really loved the food. As we were unsure of the breakfast times and these were not in the room either, we went down at 7.30am which were told was too early as breakfast was served at 8am. The manager was very helpful and told us we were welcome to get a coffee and wait. At 10 past 8 the waitress told us breakfast would be a few mins as they were waiting for sausages and bacon to come out. It did arrive at 8.15 but everything was luke warm - which we couldn't understand as it was 15 mins late! It was a special occasion and although some of your staff are excellent, some also really badly let it down. As I say inconsistent - dinner was great, breakfast disappointing, etc. I had the choice of 3 hotels: Mottram hall, Mere Golf resort or Shrigley Hall and although the scenery at Shrigley is breath taking, I almost wish i had book The Mere.
- Official Description (provided by the hotel):
- Great Golf and a beautiful Spa, ideal for his and her breaks. Overlooking the edge of The Peak District Immerse yourself in the beauty of Shrigley Hall Hotel. Just 15 miles south of Manchester, the 262 acres of spectacular countryside and an 18-hole championship golf course should keep you busy. If not, you're on the edge of the Peak District National Park and surrounded by world-famous gardens and gorgeous country houses. ... more less
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- Also Known As:
- Shrigley Hall Hotel
- Barcelo Macclesfield