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“Fantastic service and staff, very clean but very noisy!”

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Shrigley Hall Hotel, Golf & Country Club
Ranked #1 of 1 Hotels in Pott Shrigley
Buxton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic service and staff, very clean but very noisy!”
Reviewed 29 December 2013

We stayed at Shrigley Hall on December 28th for one night as a treat away from the kids, we were very happy with our room and all the hotels facilities. Dinner was beautiful followed by a relaxing couple of hours listening to the piano music in the bar.
Unfortunately that was where the relaxation ended, we retired for the night at 12am, but sleep proved to be impossible. The hotel was hosting a wedding, and unfortunately between the hours of 1am and 4.30am we were kept awake by inconsiderate guests running up and down the halls shouting, talking loudly and one couple arguing. I would suggest that guests not part of a wedding party are placed in a quieter part of the hotel so they can enjoy the relaxation.
Unfortunately this did ruin our stay as we were very tired after breakfast and decided to come home instead if taking advantage of the late check out that we had paid for.

  • Stayed December 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank suzyduncan11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saffron C, Guest Relations Manager at Shrigley Hall Hotel, Golf & Country Club, responded to this review, 31 December 2013
Dear KennyandSueD,

Thank you for your review following your recent stay here with us. Nice to read the lovely praise for our staff and the service, along with the enjoyment of our local piano player for the evening. I'm upset and must apologise the rest of your stay didn't end as it started, and I will pass these comments to the reception team on allocation of rooms to ensure this does not happen again. I do hope you will visit again in the near future to experience a full relaxation stay.

All the best for 2014.

Kind Regards
Saffron
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English first
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 December 2013 via mobile

I recently enjoyed a stay with three friends. The staff were extremely professional and the welcome we received was excellent. We had use of the spa area which was nice, although the actual pool area looks a little tired. We enjoyed several treatments which we were all very pleased with. The room we stayed in was in the newer area and had everything we needed along with very comfortable beds. The meal was very good when it arrived, however it took a long time to get the three courses.
I would stay here again but maybe at a quiter time of year.

Stayed December 2013, travelled with friends
Helpful?
1 Thank staceyr483
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saffron C, Guest Relations Manager at Shrigley Hall Hotel, Golf & Country Club, responded to this review, 31 December 2013
Dear staceyr483,

Thank you for your great review following your recent stay here with us at Shrigley Hall Hotel, part of the Puma Collection. Nice to read you had a lovely stay with your friends and enjoyed all the amenities available including your treatments. I will pass your positive comments to the staff. I look forward to welcoming you back again soon.

Have a wonderful New Year.

Kind Regards
Saffron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 December 2013

Wonderful reception team, wonderful bar team, wonderful breakfast team wonderful room, wonderful breakfast, wonderful spa, wonderful grounds. Does all this answer my question? Yes - yes we will stay here again and yes I would recommend the hotel to any reading this or thinking of staying at this hotel.

Room Tip: Ours was 109, we could adjust the heating settings, it was quiet and close to the main areas of the...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chrije13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saffron C, Guest Relations Manager at Shrigley Hall Hotel, Golf & Country Club, responded to this review, 31 December 2013
Dear chrije13,

Thank you for your wonderful review following your recent stay here with us at Shrigley Hall Hotel, part of the Puma Collection. Its great to read every aspect of your stay was enjoyable and I will ensure to pass your lovely comments back to all the team. I look forward to welcoming you back again very soon.

Have a fantastic New Year.

Kind Regards
Saffron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carlisle, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 December 2013

we stayed at the hotel in November. we had a room at the back of the hotel and were told that the rooms on the front had better facilities plus the fantastic view over the grounds (good walk). The porter (Damon) was very friendly and advised us to travel into Bollington what a quaint town. Overall we had a wonderful relaxing break. Thanks

Room Tip: Ask for a room at the front of the hotel
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  • Stayed November 2013, travelled with family
    • Value
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Helpful?
1 Thank rowlinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saffron C, Guest Relations Manager at Shrigley Hall Hotel, Golf & Country Club, responded to this review, 31 December 2013
Dear rowlinson,

Thank you for your review following your recent stay here with us at Shrigley Hall Hotel, part of the Puma Collection. Nice to read you found your relaxing break wonderful, I will pass your praise back to Damon. Hope to welcome you back in the near future to experience our Deluxe bedrooms at the front of the hotel.

Wishing you all the best for 2014.

Kind Regards
Saffron
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Chester
Level 5 Contributor
85 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 23 December 2013

We stayed one night on a Living social deal. the grounds and area are lovely. the room was on the second floor an upgrade. A little tired in parts but it did not matter as all the staff were friendly.The meal in the restaurant was nice and overall very relaxing which was what we wanted before the Xmas rush.

Room Tip: Corner room nice aspect overlooking the lake.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank teachchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saffron C, Guest Relations Manager at Shrigley Hall Hotel, Golf & Country Club, responded to this review, 24 December 2013
Dear teachchester,

Thank you for your lovely review following your recent stay here with us at Shrigley Hall Hotel, part of the Puma Collection. I'm delighted to read you enjoyed your relaxing break in our beautiful grounds. I will pass on your great comments to the rest of the team. I look forward to welcoming you back in the near future.

Wishing you a very Merry Christmas.

Kind Regards

Saffron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 December 2013

beautiful grounds, the leisure club is in a former chapel and provides a lovely environment to relax, staff very friendly, 1 mile walk to pretty village of Bollington, pleasant , clean rooms, efficient service

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank 100hedgehog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saffron C, Guest Relations Manager at Shrigley Hall Hotel, Golf & Country Club, responded to this review, 24 December 2013
Dear 100hedgehog,

Thank you for your great review following your recent stay here with us at Shrigley Hall Hotel, part of the Puma Collection. Its lovely to read you had a fabulous time and enjoyed our stunning surroundings with our hotels quirky features. I look forward to welcoming you back again soon for another relaxing break.

Kind Regards

Saffron
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 December 2013

The hotel is clean and comfortable and staff seem very helpful. But when you see the picture on the internet you arrive expecting something very grand and it doesn't quite live up to it once you leave the foyer. I was in the "new bit" but it didn't feel new and the room smelt but facilities were ok and comfortable. Leisure facilities again well catered for but felt a bit tired and the changing rooms definitely in need of a refurb, they were quite grotty.
In summary a nice enough hotel for a business stay, etc, but if you were wanting to take the missus away for a fancy weekend I am sure their are nicer hotels. They just need a bit of tlc in some areas.

Room Tip: One thing to be aware of is that it is like the tardis - I had a very long walk through endless corr...
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  • Stayed December 2013, travelled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 596Phil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saffron C, Guest Relations Manager at Shrigley Hall Hotel, Golf & Country Club, responded to this review, 20 December 2013
Dear 596Phil,

Thank you for your comments following your recent stay with us. I must apologise the hotel didn't live up to your expectations, however we are currently undergoing a refurbishment programme on the tired rooms and other areas of the hotel which is starting to make progress and will continue to do so until completed. I'm glad you had a comfortable stay and hope we can welcome you back again in the near future to experience a more grand luxurious stay.

Kind Regards

Saffron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shrigley Hall Hotel, Golf & Country Club

Property: Shrigley Hall Hotel, Golf & Country Club
Address: Shrigley Park Pott Shrigley Nr. Macclesfield, Pott Shrigley SK10 5SB, England
Region: United Kingdom > England > Cheshire > Pott Shrigley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Pott Shrigley
Price Range (Based on Average Rates): £
Hotel Class:4 star — Shrigley Hall Hotel, Golf & Country Club 4*
Number of rooms: 150
Official Description (provided by the hotel):
Great Golf and a beautiful Spa, ideal for his and her breaks. Overlooking the edge of The Peak District Immerse yourself in the beauty of Shrigley Hall Hotel. Just 15 miles south of Manchester, the 262 acres of spectacular countryside and an 18-hole championship golf course should keep you busy. If not, you're on the edge of the Peak District National Park and surrounded by world-famous gardens and gorgeous country houses. ... more   less 
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Also Known As:
Shrigley Hall Hotel
Barcelo Macclesfield

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