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“Pamela Shaw”

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AmericInn Chanhassen
Ranked #2 of 4 Hotels in Chanhassen
Certificate of Excellence
Chanhassen
1 review
“Pamela Shaw”
Reviewed 11 August 2014

Very friendly staff. Rooms were very clean and the hot breakfast was awesome! The pool was a very nice size. Could have stayed in the hot tub all night. Nice that it opened for adults only from 10-12p. I would definately stay there again.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank Pamela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt M, General Manager at AmericInn Chanhassen, responded to this review, 12 August 2014
Thank you Pamela for the great review!! We're glad to hear that you enjoyed our great amenities and found your time with us to be enjoyable! We will look forward to seeing you again on future trips our way!!
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199 reviews from our community

Traveller rating
    124
    53
    13
    4
    5
See reviews for
78
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48
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Ortonville, Minnesota
1 review
Reviewed 8 August 2014

Stayed with my family the night before a baseball game. Arrived in the late evening and was helped right away. Room was clean the environment was quite and the pool area and breakfast area were clean.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank Jason B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt M, General Manager at AmericInn Chanhassen, responded to this review, 12 August 2014
Thank you Jason B for taking the time to provide us with your feedback! We are glad to hear that you enjoyed your stay with us and look forward to seeing you the next time you're out our way!
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Chanhassen
1 review
Reviewed 5 August 2014

We experienced exceptional customer service from Ashley and the rest of the staff at the Chanhassen location. She was so friendly and professional...I wouldn't hesitate recommending this location to anyone.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank Becky D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt M, General Manager at AmericInn Chanhassen, responded to this review, 12 August 2014
Thank you Becky D for your great review!! We'll look forward to seeing you again the next time you pass our way!
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Chanhassen
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 August 2014

This hotel was very convenient to the area and was within walking distance of many restaurants and stores. The service was fantastic! The one elevator was musty smelling. The free breakfast was horrible. The hot items were cold and the syrup for the waffles was spoiled tasting. Housekeeping was exceptional! Super nice.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank J S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt M, General Manager at AmericInn Chanhassen, responded to this review, 12 August 2014
Thank you for taking the time to provide us with your feedback! We are glad to hear that you enjoyed our convenient location and friendly staff! I am sorry about the musty smell you experienced in our elevator. Thank you for bringing it to our attention. We look forward to seeing you again the next time you are in the Chanhassen area!
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Fontana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 July 2014

Really nice place at a good price.The staff was great. Very clean rooms/ lobby etc..
We stayed at part of a larger group. The hotel was very helpful. We stayed four nights and the whole stay was great. The breakfast was a nice extra that they offered.






  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank Antigone E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt M, General Manager at AmericInn Chanhassen, responded to this review, 31 July 2014
Thank you for your great review! We are delighted to hear that you enjoyed your four days with us! We will look forward to seeing you the next time your travels bring you our way!
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Chanhassen
1 review
Reviewed 28 July 2014

We stayed while visiting the Chanhassen Dinner Theater. Very friendly staff. The room was nice and the breakfast was good. Very happy and booked another stay in October when we go to the Dinner Theater.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank Debbie Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt M, General Manager at AmericInn Chanhassen, responded to this review, 31 July 2014
Thank you Debbie Z for your wonderful review! We are glad to hear that you enjoyed your time with us while visiting the Chanhassen Dinnner Theatre, and we look forward to seeing you again in October!
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North Chili
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 July 2014

On arrival, the motel did not have a room for us - though guaranteed with a credit card. After a one hour wait, we were sent to a Marriott 30 miles away that was supposed to have a free room for us. They did not. A call to the Americinn told us to return - they had a room. Two hours after arriving (at 1:00 AM) we finally were settled.

The next morning I received an e-mail telling me that my first night would be free. I was also informed that the next two nights of our stay would cost $20 more per night than the originally reserved price.

Negotiation did lower this price - but it should have been unnecessary.

Problems did not end with a room not being available upon our arrival:

1. Toilet became plugged during our stay
2. Breakfast was not ready - two hours after it became available and one hour before it was
scheduled to close.
3. We never received a requested wake-up call - wemhad to wait 6 hours for a late train,
when a timely wake-up call would have allowed us to take a bus provided by Amtrak as an
alternate means of transportation.
4. Pool is restricted to adult after 10 PM (as posted), but staff was not monitoring this and
children were still in the pool area for another half hour.

The property was recommended to us by family, but I was left feeling disappointed.

Room Tip: WiFi may be better toward the center of the property. Our room was a corner room and may have contr...
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank floydHJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt M, General Manager at AmericInn Chanhassen, responded to this review, 31 July 2014
Thank you floydHJ for taking the time to provide us with your valuable feedback. I am sorry to hear that this stay did not live up to expectations. We will use your input as a means to better our business for current and future stays. Thank you again, and we look forward to the opportunity to accommodate your future visits to the Chanhassen area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about AmericInn Chanhassen

Property: AmericInn Chanhassen
Address: 570 Pond Promenade, Chanhassen, MN 55317-8311
Phone Number:
Region: United States > Minnesota > Chanhassen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Chanhassen
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — AmericInn Chanhassen 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
The recently upgraded rooms at the AmericInn Chanhassen include updated furnishings, room décor, flat screen TV’s and cozy Serta® Perfect Sleeper beds. The AmericInn Chanhassen hotel is conveniently located at the corner of Hwy 5 & Market Boulevard. We are the most convenient option for travelers visiting the Chanhassen Dinner Theatre and we are only minutes from the Minnesota Renaissance Festival, downtown Minneapolis, ValleyFair Amusement Park and Canterbury Park. The Minnesota Zoo, Mystic Lake Casino, Mall of America and many other attractions are just a short drive away. ... more   less 
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