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“Awesome” 5 of 5 bubbles
Review of GrandStay Hotel & Suites Chisago City

GrandStay Hotel & Suites Chisago City
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GrandStay Hotel & Suites Chisago City
Ranked #1 of 2 Hotels in Chisago City
Certificate of Excellence
Chisago City, Minnesota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Awesome”
5 of 5 bubbles Reviewed 30 July 2014

Holly is very nice and is good at taking care of the customers. The pool is very nice and clean. We really enjoyed the fire pit. Beds are comfy. Rooms are clean. It is a very wonderful hotel with good service and nice rooms

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Angie7658
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at GrandStay Hotel & Suites Chisago City, responded to this review, 19 September 2014
We are so pleased you enjoyed your stay! It is wonderful to hear that our guest attendants were helpful and courteous. We are particularly proud of the fire pit and grill out on our patio, and we are always thrilled when guests are able to enjoy it. Thank you for your review!
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187 reviews from our community

Traveller rating
    143
    36
    4
    2
    2
See reviews for
88
39
9
31
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Wisconsin Rapids, Wisconsin
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 24 July 2014

If you are going to the St. Croix Falls, WI and Taylor Falls, MN area. This hotel is very quiet and close to everything. Pleasant & helpful staff. Wonderful beds, very new hotel & breakfast was great.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at GrandStay Hotel & Suites Chisago City, responded to this review, 19 September 2014
Thank you for your review! We are so pleased that you decided to make us a part of your summer vacation, and we are happy you had an enjoyable stay!
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 July 2014 via mobile

Great place to stay, comfortable clean room. Loved the pillows. And love love loved Jessica.
We were there for a wedding and reception. And really enjoyed the two night stay. Breakfast was nice and the pool area was enjoyed by the grand babies

Stayed July 2014, travelled with family
Helpful?
1 Thank Donna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at GrandStay Hotel & Suites Chisago City, responded to this review, 19 September 2014
Thank you for your review! We are so glad you and your family had an enjoyable stay, and it is always good to hear praise of our wonderful guest attendants!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DeKalb, IL
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 25 June 2014 via mobile

Clean and very new hotel. Rooms were good sized. Beds were comfortable. Pool area was good for the kids to play in. Staff were friendly and helpful. A great place to stay if you are visiting the area.

Stayed June 2014, travelled with family
Helpful?
2 Thank MarcJohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at GrandStay Hotel & Suites Chisago City, responded to this review, 19 September 2014
Thank you for your review! We are so glad you had an enjoyable stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eau Claire
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 23 June 2014

My husband and I came from Eau Claire, WI to attend my sister's wedding. There was a bit of a mix up with rooms (nothing major), and we were offered a King Suite in place of the King Room we originally booked as compensation at no extra charge. The rooms were awesome, but the suite was beyond comfortable. We originally planned to stay one night, and then decided to stay another. Jesssica, at the front desk, allowed us to keep our suite at the King Room rate for the extra night so we wouldn't have to change rooms (this was a relief, as I am disabled). Jessica was professional, quick to fix any issue, plus extremely kind and sincere......helping us with anything we needed. The free breakfast was beyond our expectations; Carol, the breakfast caterer, was outstanding and kept the pleasing variety of food well-stocked and fresh during two busy weekend mornings. She also went out of her way (and above the scope of her job description) to give us very accurate hand-written directions to the wedding venue, which we had heard was tricky to find if you were unfamiliar with the area. Jessica had written out a map for us the night before as well - getting us to dinner with my sister and her fiancé. Overall, it was probably the best hotel experience we've had in spite of a few hiccups while getting settled in. My husband and I highly recommend GrandStay Chisago City. It proves "MN Nice" is indeed true from both a customer service perspective and the very personal attention we received during our stay. Thank you, GrandStay and staff, for making our little trip stress-free and enjoyable!

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Djwlang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at GrandStay Hotel & Suites Chisago City, responded to this review, 19 September 2014
Thank you for your kind and detailed review! We are so pleased to hear that our staff was helpful and courteous. It is our goal to make our guests' stays as stress-free as possible, and we are always happy to resolve issues with speed and care.
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Skokie, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 June 2014

I recently spent two nights at this hotel and was very pleased with everything about the place. My room was clean and well-stocked. The staff was very friendly and went out of their way to please. I couldn't figure out the TV and called the front desk. Holly came to my room to help and solved the problem. The hot breakfast was very much appreciated and I was amazed at the large variety of options. It was raining the day I left and two staff members offered me their umbrellas so I wouldn't get wet going to my car. All of this at a very reasonable Senior rate. I highly recommend this hotel to anyone visiting the area. Thanks to all the wonderful staff members.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KathyRouss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at GrandStay Hotel & Suites Chisago City, responded to this review, 19 September 2014
Thank you for your kind review! It is so good to hear that our staff members took such good care of you. It is our number-one priority to offer our guests the very best customer service. We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lindstrom, Minnesota
1 review
5 of 5 bubbles Reviewed 20 June 2014

Love this hotel, you cannot go wrong by staying here! Rooms are spacious and the beds are very comfortable. The pool area is clean and fun for everyone young and old. The breakfast had many options, something for everyone. I will be staying here in the future for sure!

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at GrandStay Hotel & Suites Chisago City, responded to this review, 19 September 2014
Thank you for your kind review! We are so pleased that you had an enjoyable stay with us. We look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about GrandStay Hotel & Suites Chisago City

Property: GrandStay Hotel & Suites Chisago City
Address: 29579 Sportsman Dr, Chisago City, MN 55013-9827
Phone Number:
Region: United States > Minnesota > Chisago City
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Chisago City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — GrandStay Hotel & Suites Chisago City 2.5*
Number of rooms: 51
Official Description (provided by the hotel):
GrandStay® Chisago City has a selection of rooms and suites ideal for both short and extended stays. From our standard 2-queen guest room, guests can upgrade to a relaxing whirlpool king suite or our one-bedroom suite with full kitchen, perfect for families and longer stays. All guests can take advantage of a complimentary Grand Start® breakfast with a wide choice of hot and cold buffet items. ... more   less 
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