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Beacon Pointe Resort
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Reviews (441)
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All reviewsunderground parkingbedroom condofull kitchenthe penthousecanal parkbike pathadirondack chairsjacuzzi tubview of the lakelake superiorbike rentalslift bridgecontinental breakfasttop floorgreat amenitiessleeper sofahard boiled eggs
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331 - 336 of 441 reviews
Reviewed 9 May 2014 via mobile

Great place. Right on Lake Superior. Never seen a better view if the lift bridge. Boardwalk right outside. Plenty of parking. Liked the kitchenette in the room the hot tub overlookung our huge deck. Could tell the lobby was new. There were pictures of the new carpet, beadspreads and furnature in the lobby. The management company is new to this property and they mentioned all the upgrades to detail. We could see it. Staff is so nice. Everything clean.

Stayed: May 2014, travelled on business
Thank jjswanso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura R, Front Desk Manager at Beacon Pointe Resort, responded to this reviewResponded 13 May 2014

Thank you for sharing your positive comment about your recent vacation at Beacon Pointe Resort. We hope the memories you made here last a lifetime – or at least until you come for your next visit. We look forward to seeing you again at Beacon Pointe Resort.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2014

Our family of 4 stayed there a while ago. The view is amazing, right on the water. The breakfast was not great, but I hear it is supposed to improve. You walk in and there is a sofa/bed and tv, then go through past a bathroom, and then into the bedroom, which is lakeview. That's fine, except the sofa bed was missing the mattress (and my girls were being independent, so I didn't notice until morning when they complained about how poorly they slept), and the door to the bedroom locked from the sofa room, not from the bedroom. We had a Jacuzzi that my husband was using but we couldn't lock our door. Very strange. I brought up our concerns, and the front desk just said it was weird, but didn't do anything. They are very expensive, so we won't be back. Too bad since the view really is incredible.

  • Stayed: May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank MNMom95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura R, Manager at Beacon Pointe Resort, responded to this reviewResponded 14 April 2014

We are sorry to see that your stay with us did not meet your expectations, it is our goal that every guest experiences a level of service and accommodations that exceeds expectation and we apologize to you for not meeting that goal. As is common in the hospitality business furnishings do take a lot of abuse. We are happy to say we are doing some major updating this spring to keep our property the best in town. This includes new bedding, paint and carpet, sofa sleepers, among other things. If you’ll give us the opportunity to make this right for you, you may contact the General Manager Chris through the resort’s “Contact Us” web page. We would appreciate hearing from you directly and encourage you to get in touch. Thank you for being our guest.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2014

Beacon Pointe is located at the end of the boardwalk. Great location with beautiful views. The resort feels more like a hotel than a resort. The room was spacious but not luxurious. The carpet was very dirty and the overall cleanliness was acceptable. We did appreciate the underground parking since we visited during the cold season. It looked liked bikes and kayaks are available for use when the weather permits. Since it is located by the bike path, this is a nice perk. I may return there because of the location. Good but not fabulous.

Room Tip: There are many options, so think about your wants and needs before booking.
  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank escapeelf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2014

Be advised that they charge a booking fee that they do NOT disclose up front. If you cancel your reservation, even with 24+ notice, they will nick you for $50. It is a lovely area, but with the challenges of traveling up north in the winter, beware of booking.

  • Stayed: March 2014, travelled as a couple
    • Service
1  Thank Barbara J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura R, Manager at Beacon Pointe Resort, responded to this reviewResponded 3 April 2014

We appreciate every guest stay and believe that each and every experience with us should be all positive. We apologize that your expectations were not met, and if you’ll give us the chance, we would like to try and make it right. Please contact the General Manager Chris Gaylord through the resort’s “Contact Us” web page. We would appreciate hearing from you directly and encourage you to get in touch.

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Reviewed 16 February 2014 via mobile

Booked a weekend with 7 friends to ski and hangout. This was great because each couple had their own bedroom and bathroom AND there was ample common living room/kitchen space to hang out together. We loved it!! Underground heated garage parking much appreciated during winter in Duluth! 3 BR penthouse was so spacious with full kitchen, comfortable king beds, nice linens and pillows, Jacuzzi tubs, beautiful views, full kitchen. And the heated pool and hot tub were great amenities. We will be booking here again!

Stayed: February 2014, travelled with friends
2  Thank Nea4pipers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura R, Manager at Beacon Pointe Resort, responded to this reviewResponded 3 April 2014

Thank you so much for taking the time to write about your recent stay with us. We really do appreciate it when our guests reach out to everyone to tell them about Beacon Pointe Resort. We pride ourselves in the quality of hospitality service that we provide and we look forward to welcoming you back again and again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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