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“Fast check in”

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Best Western Plus Spirit Mountain Duluth
Ranked #11 of 33 Hotels in Duluth
Certificate of Excellence
kenora ont. ca--lake of ozarks
Level Contributor
98 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Fast check in”
Reviewed 12 August 2014

First time to stay here. Good prices ,room was clean. Great fast check in. It was late and we were tired. Will stay here again.
Not much more to say. We didn,t use the pool.
Yes we will stay here again.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank MOJIM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPLUSDuluth, General Manager at Best Western Plus Spirit Mountain Duluth, responded to this review, 15 August 2014
Mojim,

I am happy to hear you enjoyed your stay at the Best Western Plus Spirit Mountain Duluth. In addition to our fast check in we offer and express check out. Our express check out includes your receipt delivered to you room for your convenience.

We hope you will come back and see us again soon.

Sincerely,
Deanna Gregorich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

402 reviews from our community

Traveller rating
    194
    128
    52
    19
    9
See reviews for
179
110
17
47
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Blue Island, United States
1 review
Reviewed 12 August 2014

The people and the place was great. We had no problems getting into the building and there was a cart available for our luggage. I booked two rooms as there were 5 of us, but we could very easily/comfortably stayed in one room. It was VERY quiet and the breakfast unexpectedly good!!

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPLUSDuluth, General Manager at Best Western Plus Spirit Mountain Duluth, responded to this review, 15 August 2014
Susan,

Thank you again for taking the time to comment on Trip Advisor. We appreciate your loyalty and enthusiasm for our hotel.

We hope you will come back and see us again soon.

Sincerely,
Deanna Gregorich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 12 August 2014

Had a room with a view! Room was large & clean. Staff very nice. Great location. About 7 miles from town but up on a mountain! Breakfast seemed a little crazy..crowded with people, tables every which way, seemed a little cramped on the counters. Not hotel's fault but there seemed to be a large family gathering that took up alot of space. I guess it was nice that they had a family reunion there. Coffee did seem weak in the lobby.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura881
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPLUSDuluth, General Manager at Best Western Plus Spirit Mountain Duluth, responded to this review, 15 August 2014
Laura,

Thank you for taking the time to share your thoughts about the Best Western Plus Spirit Mountain Duluth. We have made changes to our coffee selection and have had positive feedback. I hope you visit us again soon. I would love to hear what you think of the new choices.

Sincerly,
Deanna Greogich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ocala, Florida, United States
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 August 2014

Another end of a long day, we pulled into the hotel and checked in. The front desk clerk seemed friendly enough and we went to our room. The room had a damp odor to it and we immediately noticed that one bed sat lower to the floor than the other by about 4-5 inches. After testing the beds we found that the higher one was very comfortable and appeared to be new while the othe one felt like it was 20 years old! I went to the front desk to get some coffee and found that it was so weak , I thought it was tea. The clerk came over and I said something to him regarding the coffee and the bed and he promptly said there is nothing wrong with the coffee and all new beds were installed last September during a re-fit. I explained but he would hear none of it or offer to switch rooms. He said he would leave a note for the manager . I was up early the next morning to get some more watered down coffee in the breakfast room and my shoes stuck to the floor! Apparently someone had spilled syrup on the floor the day previous ,wiped up the spill and did not mop the floor. I don,t feel that this hotel lives up to the standards required to be rated as a Best Western PLUS! I would not stay there again if I had a choice.

Room Tip: Don;t stay in room 102!
See more room tips
  • Stayed August 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Larry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPLUSDuluth, General Manager at Best Western Plus Spirit Mountain Duluth, responded to this review, 15 August 2014
Larry,

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and I am addressing each one of your concerns. The Front Desk Representative did bring your comments to my attention and we already have new coffee choices available. I have also alerted our maintenance department to the experience you had with the bed in your room.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly.

Sincerely,
Deanna Gregorich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnipeg, Canada
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 August 2014

This hotel was just OK. It was clean but our room was quite small - the bathroom was tiny. We heard every little foot step the people above us made - the bed even shook a bit when the people were walking above us! The breakfast was good, the A/C was really good, and the staff were friendly.
Although this hotel was almost right on the scenic biway (which was beautiful) - it was quite a distance from downtown.
This hotel was about right for the price ........

Room Tip: I would suggest asking for a room on the top floor so that you will have nobody above you!
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank TLHZD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPLUSDuluth, General Manager at Best Western Plus Spirit Mountain Duluth, responded to this review, 15 August 2014
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,
Deanna Gregorich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 August 2014

Outside of the town, not very easy to find, even with the help of GPS, but very pleasant place to stay. Friendly hostess, spacious room, comfortable bed and pillows. everything a traveller needs in the bathroom.

We were not very lucky with Wi-Fi - it worked only in the lobby. The staff promissed that it would be fixed in 24 hours. Too late for us.

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank polarisMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WINNIPEG
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 August 2014

Good Location and easy access to everything we wanted to see while in Duluth. Very Nice Hotel with friendly accommodating staff. Would book this hotel again. Only disappointment was the type & quality of pillows supplied? Now I understand why everyone travels with their own pillows, Something we've never done while travelling but, I think will be on our "to bring" list next time we travel.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank STERLING F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Spirit Mountain Duluth

Property: Best Western Plus Spirit Mountain Duluth
Address: 9330 W Skyline Pkwy, Duluth, MN 55810-2034 (Formerly Country Inn & Suites Duluth South)
Phone Number:
Region: United States > Minnesota > Duluth
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Duluth
#7 Romantic Hotel in Duluth
#10 Family Hotel in Duluth
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Spirit Mountain Duluth 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
Hotels in Duluth, MN are close to great destinations, but our Duluth hotel has guests nestled minutes from the excitement of Spirit Mountain Ski Area and Adventure Park. Whether you're here for recreation at Canal Park or an event at Amsoil Arena DECC, staying at the right Proctor hotel can make all the difference. Our location and proximity to Spirit Mountain, downtown Duluth, Canal Park and many outdoor activities makes us a favorite. Our free, hot deluxe breakfast ensures you're ready to take on any adventure. Of course, no stay is complete without excellent customer service and cleanliness, as well as high-speed Internet, a business center, well-equipped fitness center and swimming pool. ... more   less 
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Also Known As:
Country Inn & Suites Duluth South Hotel Duluth
Country Inn And Suites Duluth South
Country Inn Proctor
Proctor Country Inn

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