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“Great stay at the Shearton Duluth - thanks!”

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Sheraton Duluth Hotel
Ranked #20 of 33 Hotels in Duluth
minneapolis
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great stay at the Shearton Duluth - thanks!”
Reviewed 25 June 2012

Had a great stay at the Sheraton Duluth last week. We had a large party (5 adults and four kids) and the staff could not have been more friendly or more helpful. The front desk especially is very accommodating, and the kids love the salt water pool. We've stayed at this hotel the past three years, and never had a bad stay, but this one was the best.

Room Tip: Lake view rooms have a fabulous view, but city view rooms can be a bit quieter, since they are not a...
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jrcMinneapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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345 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
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English first
Hibbing, Minnesota, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 June 2012

Big changes since 2008..and that's a good thing! First of all, the Sheraton is my favorite Hotel chain and I have stayed at a few across Minnesota. The beds are always top notch, great ammenities, shuttle service etc. The guest services staff has always left something (make that a lot) to be desired. I have often encountered curt, cold staff at the Sheraton locations I have been in as well as witnessed the same treatment towards others. The last time I stayed at the Duluth location was 2008. I recently stayed in June of 2012 and WOW. All of the staff was friendly and polite. I was treated as though they actually wanted my business and appreciated me staying with them - that's a real first for the Sheraton hotels I've stayed at. The customer service and guest staff were not only top notch - they were the best I have ever experienced from any Hotel- ever. I usually only write reviews when I am compelled by how terrible a stay was but everything was so excellent I had to write and give them due praise instead. I don't know who is responsible for the changes at the Duluth Sheraton but they need a raise and other Sheraton locations across MN need to learn how it's done right from them. Regional administration please visit the Duluth location to show staff at your other locations the light.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Leroy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minnesota
Level Contributor
101 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 5 June 2012

This hotel was very clean and comfortable. The beds were nice, as were the linens. The service at the front desk was friendly and efficient. The hotel is not located in Canal Park, right on the water. However, it has many great bars and restaurants right across and down the street. We went to the hotel restaurant for breakfast and had great omelets and french toast. It was not at all expensive. I would recommend this hotel, and you will save money staying a few blocks from Canal Park.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GTINTC11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Apple Valley, Minnesota
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 June 2012

Enjoyed our stay on Memorial Day weekend. Our second stay - had a pleasant experience both times. Friendly and efficient front-desk. We were upgraded (without requesting for one) and given a room on the 6th floor with excellent view of Lake Superior. We used our SPG Gold Preferred points. Club Lounge was great. Breakfast was good - love the fresh fruits and expresso machine. Free parking is a plus. As usual, bed and pillows are heavenly! Only reason I give it a 4 instead of 5 is no free wi-fi. Wi-fi is a necessity these days, so I feel that it should be provided for free and not a charged service. Even Starbuck, Caribou and Panera offer free wi-fi. Overall, very pleasant and I would recommend this hotel.

Room Tip: Ask for lake view.
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Connie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thunder Bay, Canada
Level Contributor
44 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 May 2012

Had the pleasure of staying at the Sheraton club level again in April. Unfortunately TripAdvisor does not allow you to write another review or revise your review until 3 months later. Sheraton Duluth took my review to heart and made some immediate changes to the Club lounge. They added a new Jura coffee/expresso machine (heaven for coffee-holics), added a greater variety of fruits and food in an inviting presentation and ensured items were well stocked at all times.
The service was excellent. How they can hear the door open from the little back room astounds me.
Here are a couple of new suggestions to consider:
1. change weekend hours to better reflect weekenders, ie. later time (9:30am
is too early to quit serving breakfast) 2. lower or change the lighting.
It's very bright and does not give you a sense of welcome and warmth.
Give Sheraton Duluth a try. It's our new go-to place in Duluth.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ThunderBay17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario, Canada
Level Contributor
206 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed 25 May 2012

We stayed at the new'ish Sheraton this past Fall over Canadian Thanksgiving in a Club Room and were suitably impressed. Check-in process was smooth, our room had a nice view of downtown and the service in the Club Lounge was exceptional. It's about a 15 minute walk (including a block over the interstate) to get to Canal Park if you're so interested, but the Hotel is immediately on the main downtown street which itself has plenty of places to eat (we enjoyed Pizza Luce).

The only drawbacks to the Hotel is really parking. The parkade is behind the hotel and is attached to the various medical buildings in the area, but the trade off is that it's about a 5 minute walk from your car to the hotel elevators. If in Duluth for medical appointments, this would be beneficial as you wouldn't need to be outside at all. However when in town for leisure or business, this can become tiring.

Overall, we would stay at the Sheraton again, it's one of the nicest and most up to date hotels in the city.

Room Tip: Ask for a lakeview room and stay on a Club floor if possible.
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank digerati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis/St. Paul
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 May 2012

Decided to spend a weekend in Duluth for a little R&R and to take in some of the sites along the North Shore. We've stayed at the Sheraton Duluth Hotel before and was a little disappointed with the service and rooms. This time they've redeemed themselves. From the time we checked in to check out, service from the staff was excellent. Our stay was upgraded to the Club Level and it was well worth it! The room was clean and spacious and the bed was extremely comfortable! The view of Lake Superior was awesome, especially in the mornings! Very little noise could be heard from surrounding rooms. Only heard their door close when they arrived and left. Continental breakfast was the typical breads, fresh fruits, cereals. The fresh ground coffee was a very nice touch!

Only disappointment was the internet connection was very sporadic but the front desk was kind enough to remove it from my bill.

Sheraton Duluth definitely made up for our last stay and we would do it again!

Room Tip: Beautiful sunrise in rooms with a view of Lake Superior.
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tdeaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Duluth Hotel

Property: Sheraton Duluth Hotel
Address: 301 E Superior St, Duluth, MN 55802-2119
Phone Number:
Region: United States > Minnesota > Duluth
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in Duluth
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Sheraton Duluth Hotel 3.5*
Number of rooms: 147
Official Description (provided by the hotel):
The Sheraton Duluth Hotel is ideal for business, weekend getaways, or vacation. Connected via skyway to all four Essentia Health care buildings and minutes from the Duluth International Airport ... more   less 
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Also Known As:
Sheraton Duluth
Duluth Sheraton

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