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“Basic Motel”

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The Downtown Duluth Inn
Ranked #25 of 31 Hotels in Duluth
Reviewed 15 June 2014

Good location, convenient to downtown, quiet, clean rooms, Nothing fancy but good service and value. Helpful friendly staff. Would stay there again, would recommend to others. Only glitch is parking, plentiful, but some not convenient.

  • Stayed: June 2014, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank Charles H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at The Downtown Duluth Inn, responded to this reviewResponded 17 June 2014

Dear Charles H,

Thanks for making your very first TA review about your recent stay with us. I'm glad you were happy with the service and accommodations we provide and appreciate your kind words and recommendation. We look forward to welcoming you back and serving you here again.

Sincerely,

Ken Jacobs
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (358)
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248 - 254 of 358 reviews

Reviewed 6 June 2014

We had a very enjoyable stay.The room was clean and orderly.Nice that there was 24 hour coffee and breakfast in the morning.We were kind of leary at first after reading some other reviews, but all was very good and we would definately recommend this hotel to others. Thank you very much.

Room Tip: We were on the second floor by the office. It seemed very tranquil and safe. It was a tuesday night...
  • Stayed: June 2014, travelled on business
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Thank ervin l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at The Downtown Duluth Inn, responded to this reviewResponded 8 June 2014

Dear ervin l,

Thanks for staying and posting your great review about us! It's guests like you who make our jobs of providing the best in service and accommodations very rewarding. We value your business and your feedback, and appreciate your recommendation. I hope we can welcome you back and serve you here again.

Sincerely,

Ken Jacobs
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

Overall, the stay was very good. I can't say enough about manager Anna's excellent service and knowledge of the area. As I sat and had breakfast, every guest and caller received the same great treatment. Continental breakfast choices were starch-heavy, so I especially appreciated the hard-boiled eggs and fresh fruit. I was very satisfied with the cleanliness of the room. The room was on the small side, but adequate for our purposes. Our room was on the second floor, which had secured hallway entrances. The first floor is a true motel, with room doors on the exterior of the building. Our room was generally very quiet, and do not disturb request was honored by housekeeping. Location of hotel was good; just a couple of blocks from the Skywalk. The only reason I mighn't stay again would be if I could find a better price in close proximity, or a similar price with more amenities.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Best Western
Thank 198elizabethc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at The Downtown Duluth Inn, responded to this reviewResponded 8 June 2014

Dear 198elizabethc,

Thank you for posting your nice comments about your recent stay with us. We want to provide all our guests with the best in service and accommodations and appreciate your compliments. Anna is a terrific manager and leads us by setting the example of excellent service for every guest every time. I hope you will keep us in mind when looking for affordable and convenient lodging in downtown Duluth.

Sincerely,

Ken Jacobs
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014 via mobile

Walking distance from downtown which is nice! If your upstairs it's a great view of Duluth. Dog friendly but if you're down stairs its a long loop through the hotel to get out back where the grass is. Some of the rooms are small but the price is right.

Stayed: June 2013, travelled as a couple
1  Thank zenbaby02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at The Downtown Duluth Inn, responded to this reviewResponded 29 May 2014

Dear zenbaby02,

Thank you for staying with us and posting your nice review. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. I hope we can serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2014

Our stay at this Best Western was a good experience. It is a good location for anything downtown and it is near Canal Park. The rooms are small but nicely furnished and very clean. The parking area and entrance are on a slant -- but what isn't in Duluth! The Continental Breakfast was good -- fresh and tasty. There is coffee at all times in the lobby and popcorn! That was a treat. We only stayed one night but were very pleased with the accomodations.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank KLD-DPD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at The Downtown Duluth Inn, responded to this reviewResponded 19 May 2014

Dear KLD-DPD,

Thanks for staying with us and posting your nice review. It is always gratifying to receive guest feedback especially when it is as positive as yours. We look forward to and welcome the opportunity to serve you again.

Sincerely,

Ken Jacobs
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2014

We love the location. Sometimes the rooms have an issue but it's never been bad enough to quit staying. The positives far outweigh any negatives. We have stayed many weekends in the past few years. We feel the price we pay is a good value compared with other places we've stayed at in the past in the Twin Ports area. Some issues in past stays: Small bathroom/shower Cold floor Noisy heater blower Heater located too close to the side of the bed Room entry door difficult to unlock/close or open

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Rose L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at The Downtown Duluth Inn, responded to this reviewResponded 3 May 2014

Dear Rose L,

Thank you for your loyalty, and for taking the time to share your comments. I'm glad you now you can count on us to meet your lodging needs when visiting Duluth. I'm sorry about the issues you've experienced here and hope you were happy with our response when you reported them to us. Please continue to let us know how we can best serve you during your future visits.

Sincerely,

Ken Jacobs
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014

The Best Western Downtown Duluth offers the most value for your money and the caring staff goes out of their way to insure your comfort. The room was great and roomy with comfortable bedding. Only thing missing form room was the ability to use a microwave but there is one in the lobby for use.

  • Stayed: March 2014, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Fred R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at The Downtown Duluth Inn, responded to this reviewResponded 7 April 2014

Dear Fred R,

Thanks so much for sharing your nice comments about your recent stay with us. I'm glad we exceeded your expectations and that you found us to be a good value. We value your business and appreciate your recognition of jobs well done by our team. I hope you will be our guest again.

Sincerely,

Ken Jacobs
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Downtown Duluth Inn

Address: 131 W 2nd St, Duluth, MN 55802-2193 (Formerly Best Western)
Region: United States > Minnesota > Duluth
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #25 of 31 Hotels in Duluth
Price Range: £61 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Downtown Duluth Inn 2*
Number of rooms: 45
Official Description (provided by the hotel):
A convenient location is what draws many travelers to our Duluth hotel, but it's the hospitality and top quality that brings return guests to us. Duluth hotels are already known for great hospitality, but we go the extra mile to make you feel right at home. Our North Shore hotel has everything you need for a spectacular getaway, like luxury bedding, spacious rooms that are comfortable and cool, and a free daily breakfast. Canal Park and the Lakewalk along the shores of Lake Superior are minutes from our hotel located in downtown Duluth, making it easy for guests to enjoy the beauty of the region. At our Lake Superior hotel, the best of the city is right around the corner. Enjoy downtown shopping or head to Miller Hill Mall for a wide selection of favorite shops. The Blues Festival is a local favorite, but the Grandma's Marathon has runners of all ages coming to town. The Reggae Festival and NorthShore Inline Marathon(R) are also popular events near our Duluth hotel. Whether you're here for Bike MS(R)150 or to visit Bentleyville, a great location can make all the difference. We're also close to hospitals like Essentia Health, St. Luke's, St. Mary's and Miller Dwan, which is convenient for medical patients and healthcare workers in town for business. We cater to a wide range of business travelers at our Duluth hotel. Events at Duluth Entertainment Convention Center (DECC) and AMSOIL Arena draw in tradeshow attendees and presenters from around the country. Local schools, colleges and universities also bring those looking for an extended stay to the property. St. Scholastica, the University of Minnesota Duluth, Lake Superior College, Duluth Business University and the University of Wisconsin Superior are all close to us. ... more   less 
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Also Known As:
Best Western Downtown Hotel Duluth
Duluth Best Western
Best Western Duluth

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