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All reviews waffles canal park pool area great place to stay very nice hotel would stay again short drive front desk staff pool and hot tub the breakfast area north shore room was large staff was friendly king suite lobby downtown inns
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Reviewed 11 October 2016

Very friendly, helpful staff, & great customer service. Hotel was spotless and went down to there little bar for their happy hour was greated and was even given snacks. Wonderful hot breakfast in the morning and the staff didn't close it right on time let the late guest eat.

Date of stay: October 2016
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Sandy P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda K, Guest Relations Manager at Comfort Inn West, responded to this reviewResponded 13 October 2016

Dear Sandy K,

Thank you for taking the time to review our hotel in regards to your recent stay with us!

It is always a pleasure to receive such positive feedback. We are happy to hear that you found our staff to be friendly and helpful, and our hotel to be clean and spotless.

We are also pleased to know you were able to enjoy our happy hour at our in-house bar and our hot morning breakfast! These accommodations are a part of our continuous efforts to provide the best stay in Duluth.

Thank you again for your review and we hope you will choose to stay with us on your next visit to Duluth!

Kind Regards,

Alissa H.
Guest Relations
Comfort Inn West

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Reviewed 27 September 2016

This hotel is very nice with clean, nice rooms. The beds were super comfortable. The breakfast area is very nice, well kept with good variety. One of the nicer hotels we stayed at. Would recommend this hotel and will stay here again.

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank michellez194
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda K, General Manager at Comfort Inn West, responded to this reviewResponded 3 October 2016

Dear Michelle Z,

Thanks so much for the wonderful review of our hotel. I'm glad to hear you'd recommend us to others, which is the highest form of a compliment. I hope your trip up the North Shore was wonderful as well. We hope to see you again!

Amanda Kasie
General Manager
Comfort Inn - West

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Reviewed 26 September 2016 via mobile

We booked this hotel because it was at least $75 less per night than others in the area. That made me nervous, but we were relieved to find a great hotel! It is convenient to the Canal Park area without having to drive back up to Miller Hill. The room is clean and nicely apppointed. The breakfast was hot and yummy. The only drawback is the very firm bed. We both woke up with some extra aches and pains as a result. We will stay here again!

Date of stay: September 2016
Trip type: Travelled as a couple
Thank cathylouwho
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda K, General Manager at Comfort Inn West, responded to this reviewResponded 3 October 2016

Dear CATHY B,

I appreciate your review of your recent stay with us. Our pricing is a bit less than waterfront hotels and we're glad you gave us a chance, especially since we're only 3 miles away! I'm sorry that our beds did not meet your needs. We just purchased new mattresses and box springs from Serta and selected a bed in the "middle" ground in terms of "plushness", which is not for everyone I agree.

I'm so glad to hear you'll be back and I look forward to your next visit!

Warm Regards,

Amanda Kasie
General Manager
Comfort Inn - West

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Reviewed 25 September 2016

Reviews were spot on. The staff was friendly and very helpful, room very clean and updated nicely, very easy access and close to Canal Park and other attractions. The breakfast was great with many options and ample space. Additional space available when needed. Will book again for next visit to the area.

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank WilliamC5772
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda K, General Manager at Comfort Inn West, responded to this reviewResponded 3 October 2016

Dear William C,

Thanks for the great review! I'm glad to hear your visit with us warranted a "5 Star" rating and that we lived up to your expectations! See you again!

Best,

Amanda Kasie
General Manager
Comfort Inn - West

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Reviewed 25 September 2016 via mobile

We wanted to take our 3 yo to the North Shore for the weekend but didn't want to spend an arm and a leg like you will this time of year in Canal Park. This spot is fairly close to downtown and right off of 35 so while there's no view of the lake, you can easily get everywhere you need to go to see it. There's a great pool and very generous free breakfast. We ran to the gas station next door for milk for bedtime and there is a mini fridge in the room to store it. Accommodations were comfortable and clean. I wish there were suite rooms- giving everyone a little more privacy- but we were fine to put her down for bed and then watch something quietly on the iPad. There is good access to electrical outlets and lots of space to hang clothes in the closet. The Duluth Grill, a good family stop, is just one exit away. We'd definitely stay here again.

Date of stay: September 2016
Trip type: Travelled with family
Thank MegFerd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda K, General Manager at Comfort Inn West, responded to this reviewResponded 3 October 2016

Dear MegFerd,

Thank you, thank you, thank you for the detailed review and great rating of our hotel! I'm so glad to hear we meet your needs and price! It sounds like you had a nice time in Duluth as a whole! I'm glad you tried the Duluth Grilll, which is a great selection with a lot of locally provided menu items.

We hope to see you again soon! There's always something happening year round in Duluth, and it's especially fun when you bring the kids :)

Warm Regards,

Amanda Kasie
General Manager
Comfort Inn - West

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