Unfortunately, the Duluth Radisson has entirely too many aw craps.
I've stayed at this hotel several times over the past few years.
First the attaboys:
The rooms seem to have had some maintenance done to them and are getting better. They're clean and have the amenities you'd expect to see at a Radisson, including sleep number beds. The harbor side rooms have a good view of the lake and downtown area. The rooms on the other side give you a good view of a dirty hillside business and residential area. The hotel has easy access to a ground floor sports bar, with a fairly responsive staff and decent food. There is also an overpriced, mediocre restaurant and lounge on the top floor that rotates. I believe this also provides the room service and food for the sports bar.
Now the aw craps:
The hotel is cramped into a tight downtown area. This is great for getting to Canal Park and the downtown stores, BUT it also means that the extreme lack of available parking can't be remedied. There's an overflow lot across the street that was also completely full during my most recent stay. Also, their snow removal service must have had the week off during my last stay since the main lot could have served as a motocross track with all the packed mounds of snow/ice on it. I learned this the hard way when a combination of a cold snap and snow mound tore the air dam off my car for a total of $2600 in damage. The overflow lot had the snow removed but it's on a slope and was sheer ice. There were several cars that couldn't make it from one (downhill) side to the other (uphill) and 4 wheel drive trucks were spinning. If equipment couldn't get in there to clean up the lot, management SHOULD have had people out there with shovels and scrapers to take care of it. Getting back to the rooms: the bathroom and sink area is packed in a small area like I would expect in a mid or lower range hotel. Another issue is the exceedingly busy elevators which sometimes take several minutes to pick you up. An apparent cost-saving measure is putting the vending machines on about every fourth floor. Not a big deal in itself, but if you're standing there waiting for an elevator just to get to them it gets aggravating. I've done the stairs on many occassions rather than wait.
Bottom line: I feel for the staff, who usually does their level best to make the most of the situation, but this hotel is not up to expectations from a Radisson.
- Official Description (provided by the hotel):
- Duluth's landmark hotel located in the heart of Downtown Duluth. Enjoy our large indoor heated pool, whirlpool & sauna located on the lobby level. The fitness center is open 24 hours a day on the 2nd floor. Enjoy relaxing by the fireplace in our spacious lobby or using the business center on the main floor. Also enjoy the only 360 degree rotating restaurant JJ Astor located on the top floor of the hotel Breakfast 6:30am - 11am, Lunch 11am - 2pm, (closed 2pm-5pm daily)Dinner 5pm - 10pm. Bowery Brothers Sports Bar in the lower lobby open evening hours Friday/Saturday's during the winter. Radisson-Harborview is within walking distance to numerous attractions, restaurants, and the DECC. Duluth's Skywalk system is available 1/2 block from Radisson on Superior Street at Starbuck's. The recently renovated skywalk is heated/cooled, patrolled by "The Clean & Safe Team". Renovations 2015 Stage #1 renovations of all 268 rooms was completed as of 12/02/15 with new wall vinyl, new drapes, new blackout drapes, sheers, and new carpet. We also have replaced 400 of the Sleep Number beds that were full-size with queen size Sealy pillow top posturepedic mattresses back in early June. King Sleep Number beds will be replaced by December 31, 2015 with the Sealy pillow top mattresses; then we will no longer offer the Sleep Number experience at our property. We have recently added Keurig coffee brewers to all 268 rooms; as well as, upgraded hair dryers and upgraded linen package. Stage #2 will be the installation of our new custom furniture package starting mid-December. The design is a built-in design that we are sure all of our guest will enjoy. The rooms will be completed over a period of time and we will post updates as we get them completed. We are starting with the tower portion of our hotel and will end up with the hillside rooms in the annex. Room amenities to include, but not limited to, flat screen television tower section), I-Home radio, cordless phones, upgraded lighting package, additional outlets at the desk level, custom art, refrigerator/microwave in all 268 rooms; as well as, many more upgrades. Stage #3 will be the guest bathroom renovations that will be completed over the next few months in sections. Updates will follow. Grab & Run Breakfast each morning 5am - until the restaurant (JJ Astor opens) at 6:30am 7 days a week. Grab & Run is a Radisson brand standard available at all Radisson Hotels worldwide. Shuttle service available (please call for details) Pet friendly ($45/night per pet - please call for details) 100% non-smoking property Complimentary on-site parking Complimentary Wi-Fi Complimentary newspaper M-F in the lobby (WSJ, Duluth News, or USA) Keurig coffee brewers with upgraded condiments in all rooms 1875 Watt Hair dryers in all rooms Upgraded linen package in all rooms Lake view rooms ($45/night additional) Refrigerator/microwave ($10/night additional) Sealy pillow top posturepedic mattresses available (Qn/Qn) Sleep Number bed (King)until December, 2015 Sealy pillow top (King)as of December 16th, 2015 Our hotel has been serving guest for over 45 years; we are proud to be a union hotel. ... more less
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- Also Known As:
- Radisson Hotel Duluth Harborview
- Duluth Radisson