I was on a college visit trip with my two teenage boys and we stayed one night. Our room was clean with nice updated decor and the beds were comfortable. The room had a small refrigerator and microwave, and even though we were right off the lobby the room was quiet. The breakfast was very good (coffee, several cereals, several juices, yogurt, several types of bagels, toast, mini muffins, waffles, scrambled eggs, sausage patties). There seemed to be more than enough seating with additional seating in the lobby area. They even provided to go cups and lids for the coffee.
There were three computers in the lobby with a printer (great for printing out boarding passes and directions to attractions). While there isn't room service (we didn't have a car), they included menus of restaurants that provided delivery. It was actually a nice break for my wallet.
The most outstanding feature of this Best Western is their customer service. When we used the shuttle to get picked up from the airport and mentioned we were interested in seeing the Mall of America, the driver gave us a thick coupon book to look at and told us to take any coupons we wanted ($5 off of $50 at Nordstrom's Rack). When I asked Andrew and Allison at the front desk the best way to get to Macalester College they first checked on Google Maps to see if the shuttle could take us (unfortunately, it was outside the shuttle range) or to take a taxi from the hotel or take a taxi from the airport. And when it looked like it was closer from the airport, they gave me the Google directions to make sure the taxi took the shortest route. They also offered to hold our luggage at the hotel and said when we got back to the airport after our college visit to call the hotel and they would send our luggage over with the next shuttle since we were flying out that afternoon! Pat drove us to the airport the next morning and the hotel shuttle location is conveniently right by the taxi stand. The staff at the hotel really made our visit easy!
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- Also Known As:
- Best Western Plus Dakota Ridge Hotel Eagan
- Best Western Hotel Eagan
- Best Western Eagan
- Eagan Best Western
- BEST WESTERN PLUS Dakota Ridge Eagan/Minneapolis, MN