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“Good Park & Fly rate with longer parking than most...”

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Holiday Inn Minneapolis Arpt SE - Mall Area
Ranked #10 of 16 Hotels in Eagan
Midwest
Level Contributor
94 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Good Park & Fly rate with longer parking than most...”
Reviewed 25 March 2013

We chose this hotel because we were taking a 3 week long trip, and most other Park and Fly hotels are limited to 7-10 days of parking before you are charged an exorbitant daily rate. The Holiday Inn didn't charge for the extra days so we picked it...it was far cheaper to spend a night here and leave our car than to pay for airport parking, so why not? The room was clean and in order, and quiet enough despite being quite busy. We didn't eat at the hotel or use the hotel facilities since we got in late and left early, but the common areas did look fresh and welcoming. All the employees we encountered were friendly and professional.

The shuttle was on time on the morning we left, and picked us up fairly quickly when we got back. I think the ride took 15-20 minutes and it is a free shuttle, so it is convenient if you are stuck at the airport due to weather, etc., and just need a place for the night, too.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank irishred77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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204 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Japanese first
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English first
Slater, Iowa, United States
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 March 2013

My mother and I picked this motel because Holiday Inn never seems to let us down and we needed something close to the airport. Again we were right. From the moment I walked in the door it was wonderful. 2 men at the front desk greeted me with smiles and wonderful personalities to match. I told them my mother was handicapped and I would need to leave the car for just a moment to get her upstairs. They were very respectful of her needs and went out of their way to help us. Our room was very clean and spacious and the beds were dream perfect. The shower felt wonderful! I truly will choose this hotel again if I'm in the area. Did I mention this place was WONDERFUL. :D

  • Stayed March 2013, travelled with family
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    • Location
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Helpful?
Thank Cathy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cold Spring, Minnesota
Level Contributor
151 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 February 2013 via mobile

In town on business and again decided to stay at this hotel as I have had good luck here before. Checking was fast and my room was awesome. It was so clean and a pleasure to stay in. This has been my hotel of choice when I am in the cities. Wonderful shower and bed. They are also remodeling to make it even a better place to stay! Thanks!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kasson, Minnesota, United States
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 February 2013

I have stayed at this hotel for many nights over the past few years. Good things: they provide a fast and friendly ride to the airport and the rooms are clean. The bar has very nice staff and good appetizers. MISC: their speed at check-in can be painfully slow because many times only one person is at the desk and will only handle one customer at a time. Bad: in the winter, the room air is painfully dry. I stayed two separate times in the past 2 weeks and I will not return there until winter is over and there is more moisture in the air. If you stay, turn on the shower and also place a wet towel on the heat register to improve your stay. Don't do the breakfast buffet, order off the menu.

Room Tip: You will often be on the flight path for the airport. I avoid the top floor.
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bruce S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Minneapolis Arpt SE - Mall Area, responded to this review, 3 August 2013
Dear Bruce S,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our shuttle service.

However, We’re sorry we fell below your expectation regarding the check in experience. We will look into this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Paul, Minnesota
Level Contributor
298 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 3 February 2013

We stayed at this Holiday Inn as it also serves as a park-n-fly hotel. We parked our car, spent the night, left our winter coats in a closet, took their shuttle to the airport then took the shuttle back to the hotel 8 days later when we returned.

The only complaint we had was that the heater in our room could not be turned down and it was very warm.

Otherwise, very nice.

  • Stayed February 2013, travelled with family
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Helpful?
1 Thank hippyways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RICE LAKE
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 21 January 2013

We use this hotel everytime we fly in and out of MSP airport. They have a great shuttle service to take you and pick you up when you arrive at either terminal. Great Staff, and clean rooms. They have an in house restaurant, or there are several more near by.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield, Iowa, United States
1 review
Reviewed 16 December 2012

Some people act nice, but the young man at the front desk was very kind when I checked in. The room was clean and the amenities were great. Close to the airport, but the planes no louder than any street traffic. The place is solidly built. Loved the sauna and whirlpool. Necessary with temps below zero. I'll stay there again.

Room Tip: Rooms on the east-side of the building have less plane noise.
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  • Stayed December 2012, travelled on business
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    • Location
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    • Cleanliness
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Helpful?
Thank ogotomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Minneapolis Arpt SE - Mall Area

Property: Holiday Inn Minneapolis Arpt SE - Mall Area
Address: 2700 Pilot Knob Rd, Eagan, MN 55121-1118 (Formerly Crowne Plaza Airport / Mall of America)
Phone Number:
Region: United States > Minnesota > Eagan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 16 Hotels in Eagan
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Holiday Inn Minneapolis Arpt SE - Mall Area 3.5*
Number of rooms: 187
Official Description (provided by the hotel):
Welcome to the Holiday Inn Minneapolis St. Paul Intl. Airport Eagan (Mall of America Area). We offer an exceptional level of guest service, convenience, and value. The hotel often presents different packages including Mall of America, Park, Stay, and Go, and many other packages. Please come visit us often and book your get away today! Located five minutes east of the Minneapolis St. Paul Intl. Airport and the Mall of America, the Holiday Inn offers complimentary transportation to and from both, as well as your business and leisure destinations within five miles of the hotel. We offer complimentary high-speed wireless Internet access throughout the hotel, restaurant, lounge and meeting rooms. The Holiday Inn also features 24-hour business center, fitness center and gift shop. We thank you for choosing your stay at Holiday Inn MSP Airport/ Eagan (MOA Area). ... more   less 
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Also Known As:
Holiday Inn Minneapolis Arpt Se - Mall Area Hotel Eagan
Crowne Plaza Eagan
Crowne Plaza Hotel Eagan
Holiday Inn Minneapolis Arpt SE - Mall Area Eagan, MN

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